Salesforce Engineer, Application Development and Maintenance

As a Salesforce Engineer at Cardinal Health, your primary responsibilities will include working with diverse business and IT teams, collaborating with off-shore teams in early morning sessions, and managing service incidents through platforms like Service Now and Jira. You’ll be tasked with developing, testing, and implementing solutions in Salesforce, ensuring that the software systems align with both business needs and established engineering practices.

To apply for the Salesforce Engineer role at Cardinal Health, it is preferred to have 4-8 years of relevant experience, a bachelor's degree in a related field, and Salesforce.com or related apps certifications. Familiarity with Salesforce's Sales & Service Cloud, Tableau for Salesforce, and Agile methodologies is also advantageous for this position.

Cardinal Health supports the professional growth of its Salesforce Engineers through a range of benefits that promote health, well-being, and work-life balance. Moreover, the company fosters an inclusive workplace culture that values continued learning and encourages employees to mentor less experienced colleagues, allowing for personal and professional development within the team.

As a Salesforce Engineer at Cardinal Health, you will work with a variety of technologies, including Salesforce Sales and Service Clouds, Account Engagement, and tools for deployment like Gearset and GitHub. You’ll also engage with external vendors and managed packages, as well as tools related to DevOps practices which will further enhance your technical capabilities.

Yes, the Salesforce Engineer position at Cardinal Health offers remote working opportunities. This flexibility allows you to collaborate with teams across various locations while contributing to significant development and maintenance projects in a conducive work environment.

In your answer, detail specific projects where you utilized Salesforce Sales and Service Cloud, emphasizing how your contributions improved business performance. Mention your familiarity with customizing functionalities and integrating with other systems to maximize efficiency.

Discuss a specific instance where you managed an urgent incident, outlining your approach to problem-solving, communication with team members, and the successful resolution of the issue. Highlight the importance of collaboration and tracking through tools like Service Now.

Provide an overview of how Agile methodologies, including daily stand-ups and sprint planning, have guided your project management approach. Illustrate with examples of how this methodology has optimized project delivery timelines and team effectiveness.

Emphasize your commitment to quality assurance through thorough testing, peer code reviews, and user feedback. Discuss your methods for tracking defects and enhancements in tools like Jira, illustrating how these practices contribute to successful outcomes.

Highlight the importance of clear communication, aligning time zones for overlap, and utilizing collaborative tools like Slack or video conferencing. Share how you adapt your workflow to accommodate diverse team dynamics and cultural differences.

Share your experience with Salesforce Marketing Cloud by detailing campaigns you have managed or implemented. Discuss how you utilized its features to drive engagement and achieve marketing goals. Include any metrics that demonstrate success.

Explain your proactive approach to continuous learning, such as participating in webinars, following Salesforce blogs, or obtaining certifications. Convey your enthusiasm for staying updated and how you share this knowledge with your team.

Reflect on a challenging project where you identified a problem with current processes. Describe the innovative solution you developed, the technical skills you applied, and the positive impact it had on the organization.

Discuss specific projects where you integrated Salesforce with other applications like SAP or Outlook. Explain the integration processes, challenges faced, and how you ensured data integrity and flow between systems.

Share your philosophy on mentorship, emphasizing the importance of sharing knowledge and providing constructive feedback. Describe methods you use to foster a supportive learning environment where junior members can thrive.