Client Success Intern (January 2025)

The Client Success Intern at Carousell Group will focus on sourcing sales leads, supporting business units with innovative project ideas, coordinating with stakeholders, and engaging in administrative tasks. This role is all about connecting with the property market and contributing to the growth of the sales team through lead generation and collaboration.

Candidates interested in the Client Success Intern position should have good multitasking abilities, strong communication skills in English and Filipino, keen attention to detail, and basic proficiency in essential platforms like Microsoft Office and Google Suite. A recommendation from one's school is also a must, as this internship serves as a requirement.

Yes, the Client Success Internship at Carousell Group is fully remote. This arrangement offers interns flexibility while still allowing for meaningful engagement with the team and the property market.

The internship for the Client Success Intern role at Carousell Group is set for three months, from January to March 2025. This timeframe is designed to provide interns with significant exposure and experience in the sales sector while working on live campaigns.

A successful Client Success Intern at Carousell Group should have excellent communication skills, a strong attention to detail, the ability to work independently and in a team, an interest in online marketplaces, and a knack for analyzing and resolving technical issues. These skills are crucial for thriving in this dynamic role.

When answering this question, focus on any past experiences or projects where you sourced leads, whether through social media or other methods. Highlight your strategies for successfully identifying and engaging potential customers.

Explain how you assess tasks based on urgency and importance. Provide an example of a time you managed multiple responsibilities effectively, demonstrating your prioritization skills and organizational abilities.

Share your passion for the property market and any specific interests you have that align with Carousell's mission. Mention any research you've done on the company or its initiatives that resonate with you.

Discuss your communication strategy, ensuring clarity and efficiency. Provide an example where you've successfully coordinated with multiple parties, highlighting your interpersonal skills and ability to facilitate collaboration.

Mention your proficiency with platforms like Microsoft Office and Google Suite, and explain how you've used these tools in previous experiences to enhance your productivity or efficiency in tasks relevant to the internship.

Detail a specific instance where you encountered a technical problem, explaining the issue, your approach to solving it, and the outcome. This showcases your analytical and problem-solving skills.

Discuss the importance of collaboration and clear communication in delivering exceptional client experiences. Provide an example of a team project where teamwork was essential to its success.

Explain your methods for checking your work, staying organized, and maintaining focus on details. Offer examples of past experiences where this skill was essential to a project's success.

Highlight the significance of understanding client needs and building meaningful relationships. Share any experiences where your empathy improved interactions with stakeholders or clients.

Share your personal reasons for seeking this internship, emphasizing your career goals, interest in the sector, and eagerness to learn from the Carousell Group team while contributing to their success.