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Head of Online Sales

My Career & Performanceapp in Workday. Do not apply using the below external application.Carters, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carters and OshKosh Bgosh brands, two of the most recognized brands in the marketplace. These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally. They are also sold through more than 1,000 Company-operated stores in the United States, Canada, and Mexico and online at and The Companys Child of Mine brand is available at Walmart, its Just One You brand is available at Target, and its Simple Joys brand is available on Amazon. The Company also owns Skip Hop, a global lifestyle brand for families with young children. Carters is headquartered in Atlanta, Georgia. Baby Clothing, Kids Clothes, Toddler Clothes | Carter'sShop for baby clothing, baby necessities and essentials at Carters.com, the most trusted name in baby, kids, and toddler clothing. Shop our selection of cute baby & kids clothing.As a Part Time Sales Manager, you will be the first face of the brand for growing families. Youll congratulate new parents and grandparents, the first to introduce our new baby essentials, and the first to help prep for the first day of school, and all the big and little moments in their parenting journey. Carters Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carters, OshKosh Bgosh, Skip*Hop, and Little Planet brands. Carters is the #1 most-purchased childrens clothing brand.* Weve become an industry leader by providing quality - from the first Original Bodysuit to the lasting careers we offer our team. Weve kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool.Benefits and perks that make life better, including part-time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more!Advance You Program helps earn a GED or a bachelors degree tuition-free or learn English as a second language!We provide professional and personal development to help shape your career.Development programs to help you grow in your current role and beyond. Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefitsMaintain a genuine customer focus on the sales floorLead and execute an assigned business focus area through planning and detailed follow throughOffer consistent, in the moment feedback to store team and raise performance concerns to Store ManagerRecognize exceptional performance through positive reinforcement and appreciationSupport store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controlsQualities wed love in a candidate:Proficient Computer and technology skills (Outlook, Excel, Web navigation, etc.)Provide availability that may include days, nights, weekends, and holidays as scheduledMinority/Female/Disability/Veteran).All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

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What You Should Know About Head of Online Sales, Carter's

Join Carters, Inc. as the Head of Online Sales and play a pivotal role in shaping the future of our brand's digital presence! Located in beautiful West Hartford, CT, this position invites you to lead an energetic team dedicated to providing the most delightful online shopping experience for families. Here at Carters, we pride ourselves on being the largest branded marketer in North America exclusively for baby and young children’s apparel. You'll engage directly with our cherished brands like Carters and OshKosh Bgosh, collaborating closely with marketing and product teams to enhance our e-commerce strategies. As a leader, you’ll focus on increasing our online sales performance and customer satisfaction, ensuring that every new parent can easily access the essentials they need for their little ones. Your innovative ideas and strong analytical skills will help us navigate the ever-changing e-commerce landscape. Plus, we maintain a supportive environment encouraging professional growth and learning. With excellent benefits, including part-time health options and educational support programs, you can thrive both personally and professionally while enjoying flexibility in your schedule. The opportunity to connect with families during their significant milestones makes this role truly rewarding. If you're enthusiastic about driving online sales and dedicated to excellence, we’d love to have you join our Carters family!

Frequently Asked Questions (FAQs) for Head of Online Sales Role at Carter's
What are the responsibilities of the Head of Online Sales at Carters Inc.?

As the Head of Online Sales at Carters Inc., you will oversee the entire online sales strategy, focusing on driving revenue growth and enhancing customer engagement. This includes analyzing sales data, identifying trends, and optimizing our e-commerce platforms to provide a seamless shopping experience. You will lead a team dedicated to online customer service, ensuring that every shopper feels valued and supported during their journey with our brands.

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What qualifications are needed for the Head of Online Sales position at Carters Inc.?

To be successful in the Head of Online Sales position at Carters Inc., candidates should have extensive experience in e-commerce and online retail, preferably in a leadership role. Strong analytical skills paired with a data-driven mindset are essential. Familiarity with digital marketing strategies and customer relationship management systems will also benefit your application, alongside proficiency in technology, such as Excel and web navigation.

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What benefits does Carters Inc. offer to the Head of Online Sales?

At Carters Inc., we value our team members. The Head of Online Sales can expect a competitive salary along with benefits like part-time health options, mental health resources, and a generous product discount. We provide educational support programs, including tuition assistance for those looking to further their education, whether that's obtaining a GED or bachelor’s degree.

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How does Carters Inc. support professional development for the Head of Online Sales?

Carters Inc. is committed to fostering a culture of growth and development. As the Head of Online Sales, you will have access to various training programs aimed at enhancing your skills and enhancing your leadership capabilities. Our 'Advance You Program' specifically helps employees pursue educational goals while gaining essential industry knowledge.

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What does a typical day look like for the Head of Online Sales at Carters Inc.?

A typical day for the Head of Online Sales at Carters Inc. involves collaborating with different teams, reviewing sales analytics, strategizing improvements for our online platforms, and leading meetings with your team to foster a positive culture. Each day, you will engage in creative problem-solving to enhance the customer shopping experience, ensuring we meet our sales targets while maintaining brand integrity.

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Common Interview Questions for Head of Online Sales
Can you describe your experience with e-commerce platforms in a leadership role?

When answering this question, provide specific examples of the e-commerce platforms you have worked with, detailing your role in improving sales performance and customer engagement strategies. Highlight any successful projects and measurable outcomes you achieved in your previous positions.

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How do you analyze and interpret sales data to drive online sales?

Explain how you utilize various analytics tools and data sources to gather insights on customer behavior and sales performance. Talk about any techniques you use to identify trends and make data-driven decisions to optimize sales strategies.

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What strategies would you implement to enhance customer experience in an online store?

Provide a clear outline of strategies, such as improving website navigation, optimizing checkout processes, and enhancing customer service interactions. Discuss any past successes where you implemented similar improvements and the positive results they yielded.

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How would you manage a team focused on online sales?

Discuss your leadership style and methods for team motivation and performance measurement. Share how you provide feedback and empower your team while ensuring clear communication and collaboration towards common sales goals.

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Can you give an example of a successful digital marketing campaign you’ve led?

Describe a campaign you led, outlining your role, the strategy behind it, and the outcomes. Highlight the creative aspects of the campaign and how it contributed to online sales growth, while also emphasizing your ability to analyze its effectiveness.

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What is your approach to staying current with e-commerce trends?

Explain the resources or networks you utilize to stay informed about e-commerce trends. Discuss any industry publications, conferences, or professional groups you’re part of, and how you’ve applied new insights to your strategies in past roles.

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How do you prioritize sales goals and objectives?

Talk about your method for setting priorities based on data-driven insights, customer feedback, and market conditions. Share examples of how you adjust goals based on evolving business needs or seasonal changes.

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What tools do you use for reporting and analytics?

Mention specific tools or software you’ve employed for reporting and analytics in your previous roles. Explain how these tools help you compile data and derive insights that influence your sales strategies and decisions.

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How do you handle challenges or conflicts within your team?

Share your approach to conflict resolution, emphasizing effective communication and problem-solving. Discuss examples of how you’ve resolved conflicts and maintained team morale in a high-pressure environment.

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What excites you most about the opportunity to work with Carters Inc.?

Express your enthusiasm for the role and the brand's mission of providing quality apparel for young children and their families. Touch on how your values align with Carters Inc.’s commitment to customer satisfaction and innovation in e-commerce.

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Carter’s, Inc. is the largest branded marketer in North America of apparel and related products exclusively for babies and young children. The Company owns the Carter's and OshKosh B'gosh brands, two of the most recognized brands in the marketplac...

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Part-time, on-site
DATE POSTED
December 22, 2024

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