Junior Sales Representative (m/w/d)

As a Junior Sales Representative at roadsurfer, your primary responsibilities will involve handling incoming leads for our myroadsurfer and roadsurfer subscriptions through platforms like hotline and WhatsApp. You'll also be pre-qualifying these leads and collaborating closely with our B2C Sales Managers. Additionally, managing bookings for roadsurfer's subscription service and ensuring that all customer documentation is complete will be part of your daily tasks.

To be considered for the Junior Sales Representative position at roadsurfer, you should have some prior experience in customer service or sales. An organizational talent and a structured work ethic are essential, as well as a willingness to travel for sales events, occasionally working on Saturdays. Fluency in German is required, along with strong English speaking skills.

At roadsurfer, you can expect a vibrant and supportive work environment located in stunning Munich. We promote a culture of teamwork and fun, offering regular team-building events, an exciting office space with amenities like a table tennis and a kicker, and the happiness of having office dogs around. You will also benefit from flexible working hours and the option to work remotely.

roadsurfer is committed to your personal and professional growth. As a Junior Sales Representative, you'll benefit from an individualized growth plan tailored to your career aspirations and access to our in-house academy. This is designed to ensure you continuously enhance your skills and expertise while progressing in your role.

Absolutely! As a Junior Sales Representative at roadsurfer, you'll enjoy numerous employee benefits, including an annual camper rental allowance to experience the #happyroadsurfing lifestyle yourself, a job bike for your commuting needs, discounts through our Corporate Benefits Platform, and a fantastic team environment that values your contributions.

In preparing your answer, emphasize your organizational skills and the importance of prompt communication. Discuss strategies like prioritizing leads, following up diligently, and personalizing your approach to suit the needs of each potential customer.

Focus on your passion for helping customers, the thrill of closing sales, and your drive to achieve targets. Be specific about past achievements to demonstrate your commitment and enthusiasm for sales.

Illustrate your ability to manage multiple responsibilities by discussing techniques such as creating daily to-do lists, utilizing digital calendars, and remaining flexible to adapt to unexpected changes while ensuring that high-priority tasks are addressed first.

Share a specific example, detailing the situation, your response, and the positive outcome. Highlight your problem-solving skills and commitment to customer satisfaction, showcasing how these qualities align with roadsurfer’s values.

Express your enthusiasm for roadsurfer’s mission and culture, mentioning their unique offerings like the camper rental model or community-focused initiatives. Share how this aligns with your personal values and passion for outdoor travel.

Talk about your proactive approach to professional development, emphasizing a desire to take advantage of the growth plans and in-house training programs offered by roadsurfer. Mention any specific skills you want to enhance as a Junior Sales Representative.

Outline your methods for maintaining professionalism and empathy with customers. Discuss the importance of listening to their concerns, staying calm under pressure, and using your product knowledge to effectively address any issues they may have.

Be honest about your willingness to be flexible with your schedule. If you're comfortable working weekends, emphasize your commitment to meeting the needs of customers and contributing to team success, aligning with roadsurfer's team spirit.

Discuss various sales techniques you’ve successfully used in the past, emphasizing consultative selling, relationship-building, and understanding customer needs. This showcases your adaptability and eagerness to engage positively with customers.

Explain that you view success in sales not just as meeting sales quotas but also in building long-lasting customer relationships. Detail how this approach aligns with roadsurfer’s values and customer-centric focus.