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Rental Outside Sales Rep

Rental Sales RepresentativeJOB PROFILEThe Rental Sales Representative position will be responsible for rental sales of Caterpillar construction and earthmoving products within an assigned territory. Individual will be responsible to develop and maintain relationships with customers in an assigned territory, for delivery and set up of equipment, and for product demonstrations. Reporting to the Rental Branch Manager, the Rental Sales Representative will be responsible for contributing to company goals for profitability, market share and customer satisfaction.BASIC REQUIREMENTS• Bachelor’s Degree in business, sales, engineering or construction related field preferred.• Must reside in, or be willing to relocate into the territory.• Prior experience representing and selling industry leading high-value, high-tech construction machinery, including excavators, dozers, loaders, backhoes, telehandlers, lift and boom equipment, and other allied brands of construction and earthmoving equipment.• Excellent communications ability with external customers and suppliers and internal resources.• Supports the organization’s mission, vision, and values by exhibiting honesty, integrity, and respect, delivering high quality solutions, and maintaining a positive attitude and safe work practices• Ability to develop, maintain and manage strong customer relationships with construction and other similar industry customers.• Able to function efficiently in a team-oriented, collaborative work environment.• Requires minimal to moderate travel, generally within territoryRESPONSIBILITIES• Respond to customer inquiries regarding equipment & Allied products.• Equipment delivery & after-delivery follow up.• Perform equipment operation and safety demonstrations for customers.• Document contacts & territory management strategy.• Maintain adequate product knowledge of equipment & Allied products.• Research equipment, parts or Allied products to meet specialized customer requirements.• Must be able to draft and finalize written communication to Customers, Co-Workers or Managers related to job functions.• Provide coverage for assigned territory be routine contact with existing customers and identifying new prospects.Safety• Know and follow all Company and customer safety rules, including maintaining a safe, clean, and orderly work area, fully participating in Company accident prevention and safety improvement activities.• Must have the physical ability to wear Personal Protective Equipment (PPE), including protective glasses, protective gloves, and protective clothing and footwear as required by the job.Customer Satisfaction• Respond to all customer requests in a professional and courteous, timely and responsive manner.• Maintain a clean, professional personal appearance at all time, meeting all Company standards for professionalism.• Keep the Manager continually apprised to assist in answering customer questions and problems when necessary.Business• Supports the organization’s mission, vision and values by exhibiting the following behaviors: honesty, integrity, and respect while delivering high quality solutions and maintaining a positive attitude and a safe work environment.• Accepts responsibility for mistakes or problems. Maintains “ownership” of assigned tasks.• Demonstrate a positive attitude and a high level of personal credibility and integrity with customers, management, and dealership co-workers.• Must be dependable. Consistently arrives at work on time when scheduled, fully ready to work.• Maintain company and product confidentiality.• Attend and participate in all meetings, trainings, and activities as required.• Adhere to all Company policies and departmental procedures and rules.• All other duties as assigned.Work Conditions• Maintain a clean, safe working environment.• Communicate effectively, verbally and in writing.• Must be honest, reliable, and dependable, and display a positive attitude.• Must be able to work well under occasional pressure or within work standards and deadlines.• Must be able to work independently and/or with others in a team environment.• Able to work standard five-day schedule, including daily overtime and occasional weekend hours as needed.• Meet all eligibility requirements to drive Company vehicles, including a current, valid driver's license issued by the resident State, and maintain current motor vehicle liability insurance.Physical Requirements• Pass pre-employment background check, physical exam including drug screen, and meet all physical requirements for the position.• Able to lift 20-50 pounds occasionally.About the Company:Thompson Machinery is a Caterpillar equipment dealer serving the middle and west Tennessee and northern Mississippi region. Since 1944, Thompson Machinery has been an industry leader, renowned for superior services, innovative solutions, and lasting relationships. Serving a broad range of customers in the construction, forestry, mining, industrial, governmental and agricultural industries, as well as trucking, power generation, and marine businesses, Thompson Machinery is a total equipment solution provider.Thompson Machinery offers competitive salaries and a complete benefits package.Compensation for this position will be commensurate with candidate experience and background.Thompson Machinery is an equal opportunity employer.
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What You Should Know About Rental Outside Sales Rep, Caterpillar

If you're passionate about machinery and sales, then the Rental Outside Sales Rep position at Thompson Machinery in Nashville, TN could be your next big break! This role offers an exciting opportunity to engage directly with customers and provide them with top-of-the-line Caterpillar construction and earthmoving products. As a Rental Sales Representative, you'll be developing and nurturing strong relationships within your assigned territory, ensuring client satisfaction from the initial inquiry right through to equipment delivery and after-sales support. You'll take on responsibilities like performing product demonstrations, responding to customer requests, and maintaining an up-to-date knowledge of equipment. A collaborative approach is essential, as you'll be working closely with both customers and internal teams to meet sales goals while embodying the core values of the company. Plus, you'll have the chance to contribute significantly to profitability and market share in the vibrant construction industry! At Thompson Machinery, we pride ourselves on fostering an inclusive and positive work environment, where integrity and professionalism are valued. With potential travel within the territory, this role is designed for proactive candidates who enjoy a blend of fieldwork and customer interaction. If you have a background in sales or engineering, a passion for customer service, and you’re ready to take your career to the next level, apply today and become part of an industry-leading team that’s been making a difference since 1944!

Frequently Asked Questions (FAQs) for Rental Outside Sales Rep Role at Caterpillar
What are the responsibilities of a Rental Outside Sales Rep at Thompson Machinery?

As a Rental Outside Sales Rep for Thompson Machinery, your duties will include developing and maintaining customer relationships, responding to inquiries about equipment, delivering and setting up machinery, as well as performing product demonstrations. You'll also keep track of sales strategies and ensure post-delivery follow-ups with clients to guarantee satisfaction.

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What qualifications do I need to become a Rental Outside Sales Rep with Thompson Machinery?

To be considered for the Rental Outside Sales Rep position at Thompson Machinery, you typically need a bachelor’s degree in business, sales, or another related field. Additionally, previous experience in sales involving high-tech construction machinery is a significant asset, alongside strong communication and relationship management skills.

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Does the Rental Outside Sales Rep position at Thompson Machinery require travel?

Yes, the Rental Outside Sales Rep position at Thompson Machinery requires minimal to moderate travel within your assigned territory. This aspect is crucial as you'll be meeting clients and delivering equipment regularly to ensure effective service and support.

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What qualities make a successful Rental Outside Sales Rep at Thompson Machinery?

Successful Rental Outside Sales Reps at Thompson Machinery exhibit strong communication skills, a positive attitude, and the ability to foster relationships with clients in the construction industry. Being adaptable, dependable, and possessing a detailed understanding of the equipment offered are also key to excelling in this role.

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How does Thompson Machinery support its Rental Outside Sales Reps?

Thompson Machinery supports its Rental Outside Sales Reps by providing comprehensive training on equipment and industry best practices, a safe and clean working environment, as well as opportunities for professional growth. The company values integrity and teamwork, ensuring that you have the resources and support necessary to succeed in your role.

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Common Interview Questions for Rental Outside Sales Rep
Why do you want to work as a Rental Outside Sales Rep at Thompson Machinery?

When answering this question, emphasize your passion for sales and machinery, as well as your admiration for Thompson Machinery's history and reputation in the industry. Highlight how your skills align with the company's mission and how you can contribute to their continued success.

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How do you handle customer objections during the sales process?

When responding to this question, discuss specific strategies you’ve used to understand customer concerns, offer solutions, and maintain a positive relationship, showing that you value their feedback and are willing to work towards a compromise.

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Can you describe a time when you exceeded sales targets?

Prepare an example that demonstrates your ability to identify customer needs, strategically position your products, and ultimately surpass the sales goals. Be sure to include the specific actions you took and the results you achieved.

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How do you prioritize your workload as a Rental Outside Sales Rep?

Explain your approach to time management, such as utilizing organizational tools, setting clear goals, and being flexible when priorities change. Emphasize your ability to balance customer needs with sales responsibilities effectively.

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What experience do you have with construction equipment?

Discuss any relevant experience you have, whether it’s direct sales experience with construction machinery, product knowledge acquired through previous employment, or even personal interests that help you understand the industry better.

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How do you ensure customer satisfaction after closing a sale?

Mention the importance of follow-up communications, regular check-ins, and providing timely support or additional training on equipment. This shows your commitment to a positive customer experience beyond the sale.

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Describe a challenging sales situation you faced and how you overcame it.

Provide a specific example that highlights your problem-solving skills, resilience, and ability to adapt. Outline the challenges faced, the steps you took to address them, and the positive outcome that resulted.

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How do you keep up-to-date with industry trends and products?

Talk about your methods for staying informed, such as following industry news, attending trade shows, networking with peers, or utilizing professional development opportunities related to construction machinery and sales.

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What role does teamwork play in your sales approach?

Highlight your belief in collaboration as a crucial element in sales, emphasizing how working closely with colleagues helps you understand customer needs better, develop solutions, and ultimately drive sales success.

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Where do you see yourself in five years within the company?

Share your ambitions related to career growth, such as taking on additional responsibilities, leading a team, or further specializing in a particular area within sales. This demonstrates your long-term commitment to contributing to Thompson Machinery.

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At Caterpillar, you build what matters—whether it’s the career you want, crucial work skills, strong relationships or new digital technologies. There are big jobs to be done worldwide—building critical infrastructure, bolstering local economies, m...

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DATE POSTED
December 15, 2024

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