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Account Executive East (Public Safety)

Mark43 is approved to hire in Canada, the UK, and 40 U.S states, including AL, AZ, CA-excluding San Francisco, CO, CT, DC, DE, FL, GA, IA, ID, IL, IN, KS, LA, MA, MD, ME, MI, MN, MO, NE, NV, NH, NJ, NM, NY, NC, OH, OR, PA, SC, SD, TN, TX, UT, VA, VT, WA, and WI. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. 

Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We’re a SaaS company catering to public safety agencies. We build powerful, scalable, and elegant software that sets a new standard for the tools our first responders and government agencies rely on. Our users are diverse, and we are therefore committed to fostering diversity of thought and experience within our team.

Mark43 is excited to expand our sales team with a focus on our newest product offering, Insights. This innovative data and analytics product enables public safety agencies to leverage data for actionable decision-making and enhanced operational efficiency. As an Account Executive, you will play a critical role in bringing this groundbreaking solution to public safety agencies around the country.

We’re seeking a proactive and strategic professional with a deep passion for delivering value to customers through data-driven SaaS solutions. You will manage the full sales lifecycle, cultivate new business opportunities, and build strong relationships with key stakeholders to expand Mark43’s key product offerings.

 

What You Can Expect to Work On

  • Drive adoption of Mark43’s Insights product through targeted sales demos, data-driven storytelling, and relationship building.
  • Gain a deep understanding of the Insights product, its unique value proposition, and how it addresses agencies' challenges around data management and decision-making.
  • Lead customers through the sales cycle, from initial discovery to closing, with a strong focus on navigating the complexities of government procurement processes.
  • Build and maintain a pipeline of prospects by identifying new opportunities within our existing markets, developing relationships with key decision-makers, and leveraging government contracting vehicles.
  • Travel as needed to customer sites, industry events, and trade shows to network and demonstrate Insights' capabilities.
  • Collaborate closely with Product, Marketing, and Customer Success teams to refine sales strategies and incorporate customer feedback into future product iterations.
  • Maintain meticulous records of sales activity and pipeline development in CRM tools like Salesforce.
  • Continuously evaluate and refine your sales approach, focusing on process improvement, effective use of technology, and feedback integration.

 

What We Expect From You

  • 8-10 years of experience in enterprise SaaS sales, with a strong track record of working with government customers.
  • Minimum of 5 years of experience selling data-centric or analytics solutions, ideally to government agencies.
  • Passion for supporting government agencies in optimizing their decision-making processes through advanced technology.
  • Proven ability to build and maintain relationships with senior executives and technical teams.
  • Familiarity with government procurement processes, including GSA Schedules and other contracting vehicles.
  • Exceptional communication and presentation skills, with the ability to translate complex technical concepts into clear, compelling value propositions.
  • Proficiency in managing sales activities through CRM tools and leveraging data to track and drive performance.
  • An entrepreneurial mindset, thriving in a fast-paced, early-stage environment.
  • Demonstrated success in meeting or exceeding quotas and developing high-performing sales strategies.

 

What You Can Expect From Us

  • The opportunity to be a key player in launching a transformative product that leverages the power of data for better decision-making.
  • Collaboration with cross-functional teams, including Product, Engineering, and Customer Success, to shape the future of Mark43’s Insights offering.
  • A supportive, mission-driven environment that values your expertise and fosters professional growth.
  • Building mission-critical and socially responsible software to enable government agencies and first responders to serve their communities more effectively.
  • A team that values collaboration, integrity, and the pursuit of excellence.

Our Privacy Notice describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team.

As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts.

Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation.
 

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What You Should Know About Account Executive East (Public Safety), Mark43

Mark43 is seeking an enthusiastic and skilled Account Executive East (Public Safety) to join our dynamic sales team! We are a trailblazing SaaS company devoted to empowering public safety agencies by providing them with innovative data solutions. As an Account Executive, this pivotal role will have you diving deep into our newest product, Insights, which is designed to transform how agencies use data to make informed, actionable decisions. Imagine being at the forefront of improving the safety and quality of life for communities across the country! You will spearhead the adoption of our Insights product by engaging with prospective clients through tailored sales demos and building strong relationships with key stakeholders. Your mission will be to guide customers from initial engagement all the way to closing, navigating through the intricate landscape of governmental procurement processes. You’ll also take the initiative to identify new business opportunities, refine sales strategies, and collaborate with our marketing and customer success teams to ensure we’re meeting our clients' needs effectively. If you have a rich background in enterprise SaaS sales and a passion for optimizing decision-making for government agencies through advanced technology, then we want to hear from you! Join us in our mission to create a powerful impact in our communities while enjoying a supportive and collaborative work culture at Mark43.

Frequently Asked Questions (FAQs) for Account Executive East (Public Safety) Role at Mark43
What are the primary responsibilities of an Account Executive East (Public Safety) at Mark43?

The Account Executive East (Public Safety) at Mark43 is primarily responsible for driving the adoption of our Insights product. This includes managing the full sales lifecycle, conducting targeted sales demonstrations, and actively cultivating relationships with public safety agencies. You'll be expected to build and maintain a pipeline of prospects and navigate the complexities of government procurement processes while collaborating closely with cross-functional teams.

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What qualifications do I need to apply for the Account Executive East (Public Safety) position at Mark43?

To qualify for the Account Executive East (Public Safety) position at Mark43, candidates should have 8-10 years of enterprise SaaS sales experience, with at least 5 years focusing on data-centric or analytics solutions, ideally within government agencies. Familiarity with government procurement processes and exceptional communication skills are also key requirements for this role.

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What is the mission of Mark43 and how does the Account Executive role contribute?

Mark43’s mission is to empower communities and their governments with technology that enhances public safety. The Account Executive plays a crucial role in this mission by promoting our innovative Insights product, which helps agencies leverage data for better decision-making. By driving the adoption of our solutions, you directly contribute to improving the operational efficiency and effectiveness of public safety agencies.

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Can you describe the work environment at Mark43 for an Account Executive East (Public Safety)?

At Mark43, Account Executives work in a supportive and collaborative environment that values diversity of thought and experience. You'll have the opportunity to collaborate with cross-functional teams, engage with industry stakeholders, and contribute to shaping the future of our product offerings while being part of a mission-driven organization that values integrity and social responsibility.

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What type of career growth opportunities are available for an Account Executive at Mark43?

Mark43 is committed to fostering professional growth for all employees, including Account Executives. You can expect opportunities to advance within the sales organization, contribute to new product iterations, and expand your skills in a fast-paced, early-stage environment. Our team prioritizes collaboration and continuous learning, making it a great place for career development.

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Common Interview Questions for Account Executive East (Public Safety)
Can you describe your sales experience with government agencies as an Account Executive?

In your response, highlight your experience with sales specifically targeting government agencies. Discuss any contracts you’ve managed, how you navigated the procurement processes, and your understanding of government-specific challenges. Use specific examples to illustrate your accomplishments and how they relate to the mission of Mark43.

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How do you approach building relationships with key stakeholders in public safety agencies?

Explain your strategy for relationship building, focusing on how you identify and engage key stakeholders. Discuss techniques you’ve found effective, such as personalized communication, networking at industry events, and providing value through insights and actionable solutions specific to their needs.

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What methods do you use to drive product adoption among your clients?

Discuss your approach to showcasing the value of a product, such as utilizing data-driven storytelling and tailored sales demonstrations. Share any specific methods that have proven successful for you in the past, particularly relating to software and data solutions for public safety.

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How do you stay organized in managing your sales pipeline?

Detail the tools and methodologies you use for managing your sales activities, such as CRM tools like Salesforce. Talk about your process for tracking leads, maintaining relationships, and ensuring follow-ups while keeping your pipeline organized and prioritized.

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What experience do you have with data-centric products, and how can that benefit Mark43?

Elaborate on your experience with data-driven or analytics products, and how that knowledge translates into delivering value to clients. Describe specific scenarios where you utilized data to enhance decision-making processes for previous clients or agencies.

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Can you describe a challenging sales experience and how you overcame it?

Use the STAR method to describe a specific challenge you faced, the actions you took to address it, and the successful outcome. Emphasize your resilience, problem-solving skills, and adaptability in overcoming hurdles while targeting government clients.

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How do you measure success in your sales role?

Discuss your metrics for measuring success, such as quotas, revenue growth, customer satisfaction, or product adoption rates. Explain how you have set benchmarks in the past and adjusted your strategies to achieve or exceed those metrics.

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What role does teamwork play in your sales approach?

Illustrate the importance of collaboration with cross-functional teams in your process. Provide examples of how teamwork has enhanced your sales strategies or helped in resolving issues that clients faced, thereby leading to successful outcomes.

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How do you adapt to changes in the sales environment or client needs?

Explain your flexibility and responsiveness to changes in the market, client demands, or product iterations. Share examples where you quickly adapted your sales strategies to align with evolving customer needs and business environments, emphasizing your proactive mindset.

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Why do you want to work at Mark43 as an Account Executive?

Share your passion for public safety and technology, connecting it to Mark43's mission. Discuss how the company's values and innovative products resonate with you and your goals as a sales professional, highlighting your eagerness to contribute to making a positive impact.

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The Mark43 mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all.

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Full-time, remote
DATE POSTED
December 9, 2024

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