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eLearning Specialist (req-107)

Team CATHEXIS elevates the government contracting experience through rapid response, deep skill, and thoughtful problem-solving and communication. Our core capabilities are our top-tier program and project management, data analytics, and audit services, the backbone of which is our integrated approach to operational excellence.

You worked hard to get to where you are. You strive to make every day better than the day before. So do we. Team CATHEXIS operates with an all-in mindset. We are working together to create a company that supports our shared values and individual goals. Our values are centered around Respect, Engagement, Customer Service, Integrity, Teamwork, and Excellence in everything we do for our employees, clients, partners, and communities. We believe success is best when we listen and lead with empathy; model high standards of ethics to provide a rewarding candidate experience; work hard, have fun, and appreciate the strengths we all bring to the team; and empower our employees to create innovative and trusted results.

We are looking for a dynamic eLearning Specialist to join our team! The eLearning Specialist will provide training and support services.

This position will be largely remote while the office is still closed and will resume in the Frederick, MD office when we return to an in-person work schedule. 

Responsibilities include:

Course Delivery Support:

  • Function as a technologist representative for virtual instructor-led training (VILT) or instructor-led training (ILT) administration such as:
  • Prepare student materials within the Blackboard virtual classroom set-up as appropriate
  • Conduct course orientations to familiarize course participants with the Blackboard virtual classroom
  • Monitor and record participant attendance status at designated points throughout the duration of the course
  • Perform basic technical troubleshooting as needed to assist instructor and course participants in navigating the virtual learning environment
  • Communicate with instructor and course participants to anticipate general and ad-hoc needs

Administrative:

  • Prepare course attendance reporting deliverables for leadership review
  • Assist with compiling course data ad hoc/quarterly/end-of-year closeout reporting
  • Perform quality control review for a variety of support materials, informational reports, and other documents as assigned
  • Assist with preparation of official student correspondence
  • Assist with review/analysis of course feedback and management, of course, informational databases

Qualifications

  • Bachelor’s (BA/BS) Degree
  • Minimum 3-4 years of experience supporting project delivery and/or providing educational support
  • Proficiency with Microsoft Tools Suite (Excel, Word, PowerPoint,)
  • Strong verbal and written communication skills
  • Strong problem analysis skills
  • Organized with strong attention to detail
  • Ability to navigate tasks with limited supervision
  • Ability to maintain consistent performance in a dynamic environment with shifting priorities
  • Knowledge of evaluating quantitative and qualitative data metrics
  • Must be a U.S. Citizen, Permanent Resident or EAD to obtain and maintain a NACI clearance

Desired Skills and Capabilities

  • Experience with e-learning and courseware development and/or a background in secondary/higher education
  • Learning Management Systems (LMS) experience in Blackboard preferred
  • Microsoft SharePoint experience preferred

CATHEXIS offers competitive compensation packages to all eligible employees. Our goal is to provide a compensation package that reflects the value you bring to our team, is competitive with market rates, and promotes your financial security and personal well-being. The annual salary range for this role is $75,000 - $80,000. Please note that the salary information provided is a general guideline. CATHEXIS considers various factors in its final offer, including location, qualifications, experience, and skills. 

Benefits:

  • Performance Bonuses
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Plan (Traditional and ROTH)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off
  • 11 Federal Holidays
  • Parental Leave
  • Commuter Benefits
  • Short Term & Long Term Disability
  • Training & Development
  • Wellness Program
  • Community Outreach Initiatives

CATHEXIS is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the RecruitingTeam@cathexiscorp.com. 

Average salary estimate

$77500 / YEARLY (est.)
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$75000K
$80000K

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What You Should Know About eLearning Specialist (req-107), CATHEXIS

Are you ready to take your skills to the next level? Team CATHEXIS is looking for a dynamic eLearning Specialist to join our innovative group! In this role, you’ll play a critical part in enhancing the learning experience through technology. You’ll be the voice in the virtual classroom, preparing student materials, conducting engaging course orientations, and ensuring participants successfully navigate their training. With a keen eye for detail, you will monitor attendance and tackle any technical challenges that arise, all while connecting with instructors and course participants to meet their needs. This position is largely remote right now, but when the time comes to return to our Frederick, MD office, you’ll be joining a team that operates with an all-in mindset and values engagement, integrity, and teamwork. Your responsibilities also include compiling course data, performing quality control reviews, and analyzing feedback to continuously improve our offerings. With a Bachelor’s degree and 3-4 years of experience under your belt, along with proficiency in Microsoft Tools Suite, you'll be well-equipped to excel in this role. If you have experience in e-learning and LMS systems like Blackboard, that’s a plus! CATHEXIS values your personal and professional growth, offering competitive compensation and a comprehensive benefits package. Here, your contributions are recognized and appreciated, and you’ll have the opportunity to work in a supportive environment where success is nurtured. If you’re passionate about empowering learners and ready to make a positive impact, we encourage you to apply today!

Frequently Asked Questions (FAQs) for eLearning Specialist (req-107) Role at CATHEXIS
What are the primary responsibilities of the eLearning Specialist at CATHEXIS?

As an eLearning Specialist at CATHEXIS, your main responsibilities will include providing course delivery support, assisting with the administration of virtual and instructor-led training, preparing necessary materials for the Blackboard virtual classroom, monitoring participant attendance, troubleshooting technical issues, and compiling reports on course data. You'll be an integral part of the team, ensuring that participants have a smooth and successful learning experience.

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What qualifications do I need to apply for the eLearning Specialist position at CATHEXIS?

To apply for the eLearning Specialist role at CATHEXIS, candidates should possess a Bachelor’s degree along with 3-4 years of experience in educational support or project delivery. Proficiency in the Microsoft Tools Suite (Excel, Word, PowerPoint) and strong communication skills are essential. Familiarity with e-learning tools and Learning Management Systems, particularly Blackboard, is highly desirable.

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Is the eLearning Specialist position at CATHEXIS remote?

Yes, the eLearning Specialist position at CATHEXIS is currently largely remote while the office is closed. However, once a return to in-person work is scheduled, employees will be working from our Frederick, MD office. This flexible arrangement allows for a comfortable work-life balance while adapting to the current needs of the team.

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What benefits can an eLearning Specialist expect at CATHEXIS?

An eLearning Specialist at CATHEXIS can expect a comprehensive benefits package, including performance bonuses, medical, dental, and vision insurance, a 401(k) plan, generous paid time off, 11 federal holidays, parental leave, commuter benefits, and a wellness program. Our commitment to your financial security and personal well-being is evident in the competitive compensation and extensive perks offered.

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What skills are important for an eLearning Specialist at CATHEXIS?

Important skills for an eLearning Specialist at CATHEXIS include strong verbal and written communication, problem analysis, organizational skills with a keen attention to detail, and the ability to work independently in a dynamic environment. Knowledge in evaluating data metrics and a background in e-learning or education will also be vital for success in this role.

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Common Interview Questions for eLearning Specialist (req-107)
Can you describe your experience with virtual training platforms like Blackboard?

When answering this question, focus on specific instances where you've used Blackboard or similar platforms to deliver training. Discuss how you prepared materials, conducted orientations, and resolved technical issues. Highlight your understanding of how these platforms enhance the learning experience.

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How do you handle technical difficulties during a training session?

In your response, emphasize your problem-solving skills. Share a specific example of a technical issue you encountered, how you managed it during a session, and the steps you took to ensure smooth continuity. This demonstrates your ability to stay composed under pressure while providing support.

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What strategies do you use to engage learners in a virtual environment?

Discuss techniques you’ve employed, such as interactive polls, breakout discussions, and how you encourage participation. Illustrate your enthusiasm for creating a supportive and interactive learning atmosphere that motivates participants.

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How do you assess the effectiveness of a training program?

Share your approach to evaluating training programs, including gathering participant feedback, analyzing course completion rates, and reviewing assessment results. This shows your commitment to continuous improvement and data-driven decisions.

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What do you believe is the most important aspect of supporting course delivery?

Highlight communication as a crucial factor. Explain how keeping clear lines of communication with instructors and learners aids in anticipating needs and addressing issues swiftly, which ultimately enhances the overall training experience.

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Can you provide an example of how you've helped improve course materials or delivery?

Share a specific scenario where your input or initiative led to an enhancement in course content or the delivery method. This could involve updating materials, utilizing new technologies, or implementing participant feedback to refine the course.

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What role do you think feedback plays in course development?

Discuss the importance of feedback in shaping content and delivery. Emphasize how constructive feedback from learners helps improve future sessions and leads to better learning outcomes, showcasing your commitment to excellence.

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How do you prioritize your tasks when managing multiple courses?

Describe your organizational skills and how you use tools to prioritize and manage different responsibilities effectively. Communicate your ability to adjust and remain focused on delivering quality support depending on the course needs.

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What motivates you to work in eLearning and training?

Share your passion for education and technology, and how it motivates you to help others acquire new knowledge and skills. Talk about the fulfillment you gain from contributing positively to learners' experiences.

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How familiar are you with learning analytics and metrics?

Discuss your experience with evaluating data and metrics related to learning outcomes. Provide examples of how you've used data to inform decisions or changes in course delivery, showcasing your analytical skills.

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Full-time, hybrid
DATE POSTED
January 10, 2025

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