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Strategic Client Partner, USA

Founded in 2018, Causaly’s AI platform for enterprise-scale scientific research redefines the limits of human productivity. We give humans a powerful new way to find, visualize and interpret biomedical knowledge and automate critical research workflows, accelerating solutions for some of the greatest health challenges we face. 

We work with some of the world's largest biopharma companies and institutions on use cases spanning Drug Discovery, Safety and Competitive Intelligence. You can read more about how we accelerate knowledge acquisition and improve decision making in our blog posts here:  Blog - Causaly   

We are backed by top VCs including ICONIQ, Index Ventures, Pentech and Marathon.  

In this role, you will be a key contributor to Causaly’s revenue growth while inspiring change as a market game-changer. Reporting directly to our COO you will work cross-functionally to build customer value and drive new business. You will have global ownership of the full lifecycle of a portfolio of top 50 global pharma enterprise customers. You will be pivotal to understand our client’s strategy, relate to the executive level and navigate our resources and capabilities to the “best fit”.  

What you will do: 

  • Become a trusted advisor in the AI Pharma sector to existing and target Causaly clients 

  • Leverage your existing industry network to open early discussions and get critical customer insights 

  • Establish relationships at senior call points in Top Pharma and work to develop and qualify interest in use cases and business challenges that Causaly can address 

  • Drive new business for Causaly Cloud platform solution, selling into the existing client base and prospective new clients across North America, focused on the Top 30 clients. 

  • Strategically understand the needs, limits, must haves, and key landmines in the accounts and guide the go to market teams in execution 

  • Develop an understanding of assigned clients’ strategic goals, decision-making structure, key influencers, and other objectives while mapping Causaly impact through both today’s offerings and tomorrow’s potential 

  • Liaise with Product to refine Product Market Messaging and contribute customer and market feedback about future business opportunities and current product experience.   

  • Become a champion for the Causaly Platform with ability to deeply discuss the value across any given product in the solution. 

  • Strategically orchestrate resources both internally and externally throughout the sales process 

  • Accurately communicate account status to executive Causaly management 

What you need to succeed: 

  • Experience in engaging to scientific, technical and economic buyers and decision-makers up to C-Suite in global 30 Pharma 

  • Consultative selling skills (questioning, listening, handling call dynamics, managing objections, closing for next steps) 

  • Leadership experience (VP, SVP) and / or selling experience into Big Pharma & Biotech space (e.g. as a Partner of a strategy consulting firm) 

  • The ability to work in partnership with Strategic Account Executives to develop opportunities and sell the value of the Causaly Cloud platform 

  • Make sure that our clients and prospects understand and perceive the full value of our products while acting as a trusted voice in articulating Causaly positioning 

  • Experience leading strategic, long-term sales cycles within the biopharma sector 

  • Strong presenter, both in person and virtually 

Benefits

💰 Competitive compensation package

🤓 Personal development budget  

🧘 Individual wellbeing budget  

🥳 Your birthday off! 

♾️ Unlimited time off 

🧑‍🍼 12 weeks paid parental leave (after 6 months) 

 

🚀 Potential to have real impact and accelerated career growth as a member of an international team that's building a transformative AI product. 

We are on a mission to accelerate scientific breakthroughs for ALL humankind, and we are proud to be an equal opportunity employer. We welcome applications from all backgrounds and fairly consider qualified candidates without regard to race, ethnic or national origin, gender, gender identity or expression, sexual orientation, disability, neurodiversity, genetics, age, religion or belief, marital/civil partnership status, domestic / family status, veteran status or any other difference. 

Average salary estimate

$125000 / YEARLY (est.)
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$100000K
$150000K

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What You Should Know About Strategic Client Partner, USA, Causaly

As a Strategic Client Partner at Causaly in New York, you'll be stepping into an essential role that drives our mission to redefine enterprise-scale scientific research through AI. Founded in 2018, Causaly helps biopharma professionals visualize and automate critical research workflows, aiding in some of the toughest health challenges we face. You will be a key player in our growth strategy, reporting directly to our COO while working closely with other teams to create value for our clients. By owning a portfolio of the top 50 global pharma enterprises, you will become a trusted advisor, fostering relationships with leadership figures and understanding their strategies. Your experience will allow you to navigate through the complexities of decision-making, leveraging your network to gather insights and drive new business opportunities across North America. You will utilize your consultative selling skills to align Causaly’s innovative solutions with client needs and provide valuable feedback to our Product team. Causaly is backed by top venture capital firms and we’re on a transformative path; your efforts will be pivotal in championing our platform and helping us reach scientific breakthroughs for all humankind. If you're excited about making an impact and growing alongside an international team, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Strategic Client Partner, USA Role at Causaly
What responsibilities does the Strategic Client Partner at Causaly have?

As the Strategic Client Partner at Causaly, you will engage with top 30 pharma clients to understand their strategies and challenges. Your primary responsibilities include establishing senior relationships, driving business for the Causaly Cloud platform, and orchestrating resources for sales efforts. You'll become a trusted advisor while communicating account statuses to executive management, all while leveraging your network and consultative selling skills.

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What skills are required for the Strategic Client Partner role at Causaly?

The Strategic Client Partner role at Causaly requires strong consultative selling skills, experience in engaging C-suite clients, and the ability to lead long-term sales cycles in the biopharma sector. Leadership experience in a VP or SVP capacity, as well as familiarity with the unique needs of the pharma industry, are essential to succeed in this position.

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What qualifications should a candidate possess for the Strategic Client Partner position at Causaly?

Candidates for the Strategic Client Partner role at Causaly should have a proven track record in the biopharma sector, particularly in engaging with scientific and economic buyers. Leadership experience and consultative selling skills are vital, alongside an understanding of product market messaging and strategic sales methodologies.

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How does the Strategic Client Partner contribute to Causaly’s growth?

The Strategic Client Partner plays a crucial role in Causaly's growth by utilizing industry insights to open discussions with clients and drive new business for the Causaly Cloud platform. By understanding clients' goals and pain points, this position helps align our solutions with market needs, which ultimately drives revenue and establishes Causaly as a recognized leader in the AI Pharma sector.

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What are the benefits of working as a Strategic Client Partner at Causaly?

Working as a Strategic Client Partner at Causaly comes with a competitive compensation package, unlimited time off, and personal development budgets. You'll also enjoy a wellbeing budget, 12 weeks of paid parental leave, and the chance to make a real impact in the field of AI and scientific research.

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Common Interview Questions for Strategic Client Partner, USA
Can you describe your experience with consultative selling in the pharma industry?

When addressing your experience with consultative selling, highlight specific instances where you've identified client needs and provided tailored solutions. Discuss your ability to ask insightful questions, listen actively, and manage objections effectively to close successful sales.

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How do you build relationships with C-suite executives in pharmaceutical companies?

To build relationships with C-suite executives, focus on establishing trust and credibility. Share examples of how you’ve engaged these decision-makers, understanding their business challenges, and aligning your solutions with their strategic goals. Networking and maintaining ongoing communication are key.

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What strategies have you used to drive new business in your previous roles?

Discuss various strategies such as leveraging existing networks, conducting market research, and developing targeted outreach. Highlight any successful campaigns or tactics you've personally implemented to generate leads and drive sales.

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How do you stay updated on industry trends in biopharma?

To stay current on biopharma trends, engage with industry publications, attend conferences, and participate in webinars. Networking with peers can also provide insights into emerging technologies and standards, helping you remain knowledgeable and relevant.

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Describe your approach to managing long-term sales cycles.

When managing long-term sales cycles, key techniques include thorough planning, setting clear milestones, and maintaining regular communication with key stakeholders. Discuss ways you’ve navigated complex negotiations while ensuring that client needs are met strategically.

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Can you give an example of a successful product launch you led?

Provide a detailed account of a specific product launch. Explain your role in the planning, execution, and the impact it had on sales performance, highlighting collaboration with different teams to ensure a successful rollout.

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How do you handle objections from clients?

When handling objections, emphasize the importance of active listening and addressing concerns directly. Share methods you employ to validate client objections and then offer evidence or alternatives that align with their needs.

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What steps do you take to ensure client satisfaction?

To ensure client satisfaction, outline your approach to regular check-ins, gathering feedback, and proactively addressing concerns. Discuss any satisfaction metrics or follow-up strategies that have proved effective in the past.

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How would you articulate Causaly's value proposition to a potential client?

Articulating Causaly's value proposition involves understanding both the unique features of our AI platform and the specific needs of the client. Use clear language to present how our solutions can solve their most pressing problems and drive business outcomes.

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What motivates you to work in strategic sales?

When discussing your motivation for strategic sales, mention your passion for problem-solving and building relationships. Highlight how successfully matching clients with solutions can create significant impact and drive your personal satisfaction in your role.

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Causaly is the fastest way to find evidence, explore hidden connections and make new predictions in biomedical science. The company provides AI-powered software for reading medical information.

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Full-time, on-site
DATE POSTED
March 13, 2025

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