HRIS & HR Project Lead - 12 Month FTC

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role

We are looking for an experienced HRIS & HR Project Lead to support in developing robust ways of working in SAP SuccessFactors and lead critical people-focused projects across our business. This role blends HR systems expertise, business acumen, and project leadership to enhance employee experience, operational efficiency, and data-driven decision-making at scale.

As a HRIS & HR Project Lead – 12 Month FTC you will

SuccessFactors System Management

• Lead our HRIS and reporting team to support in establishing ways of working in Core HR, onboarding and time-off (Success Factors).
• Act as the key point of contact between HR, and our supporting technology teams both in London and in Barcelona.
• Ensure system configurations align with business needs, compliance, and industry best practices.
• Triage issues and test fixes.
• Monitor data quality and ensure governance across all modules.
• Provide training and ongoing support for end-users across corporate and retail locations.
• Partner with our parent company to define clear operating and support models including new ways of working in Success Factors.

Project Management

• Ability to lead on systems and process improvement projects end-to-end—from planning and stakeholder alignment to execution and rollout.
• Collaborate cross-functionally with HR, IT, People Services, Payroll, and business functions to ensure seamless implementation of systems and process changes.
• Drive change management, training, and communication strategies to support high adoption rates.
• Track project timelines, budgets, risks, and outcomes, reporting regularly to the People Leadership Team.  

Analytics & Reporting

• Design and deliver accurate and insightful reports and dashboards using SuccessFactors reporting tools.
• Leverage system data to provide business intelligence on workforce trends, compliance, and process efficiency.

Who you will work with

Reporting into the Chief People Officer

About you

• Extensive experience of working with SAP SuccessFactors.
• Strong project management skills - PMP certification or Agile/Lean knowledge a plus.
• Experience leading HRIS projects in a retail or multi-site business environment.
• Exceptional stakeholder communication, problem-solving, and analytical abilities.
• Comfortable translating technical system functionality into business language for non-technical stakeholders.
• Experience of working within a People team desirable.
• Experience with integrations between SuccessFactors and payroll/time systems (e.g., RotaGeek).
• Retail industry experience with frontline workforce processes (e.g., scheduling, onboarding, performance management).
• Knowledge of GDPR and data privacy best practices in HR systems.

Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We’re a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your furry friend to work with you on our allocated dog friendly days and spaces
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!