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ARO Compliance Auditor - Healthcare Security

Our Opportunity:Chewy is seeking a Regulatory Compliance Auditor, Health Care Security, to join our organization and support the safe and secure handling of medications within our retail, compounding, and veterinary care operations! This role will focus their efforts on ensuring compliance with federal, state, local regulations and internal Chewy procedures. Additionally, they will coordinate the development and management of the health care security auditing program. They will use Chewy’s permitting requirements, related to the secure handling, storage, and distribution of medications, as its core foundation. The Regulatory Compliance Auditor will implement and coordinate recurring audit protocols, ensuring that Chewy exceeds regulatory standards and applies standard processes in medication security across all Chewy operations.What you’ll do:• Conduct regular audits of Chewy’s retail, compounding, and vet care operations to ensure compliance with jurisdictional requirements for secure medication handling.• Lead and implement protocols for the secure storage, handling, and distribution of medications, identifying and addressing areas for improvement in security practices.• Handle and maintain all health care-related permits, ensuring adherence to requirements that uphold medication security across Chewy operations.• Develop and update security measures to meet regulatory standards, integrating standard methodologies across various business units and operational sites.• Document audit findings, permit statuses, and compliance levels, ensuring clear record-keeping and open reporting of security practices.• Collaborate with teams across Chewy to build effective corrective actions into policy updates, reducing the risk of process drift and maintaining compliance organization-wide.• Remain up-to-date with healthcare security regulations and industry standards, applying relevant changes to maintain Chewy’s compliance and readiness for inspections.What you’ll need:• Bachelor’s degree in Health Care Administration, Pharmacy, Security Management, or a related field, or equivalent experience.• Minimum of 3-5 years of experience in internal audit, compliance, or related field preferred• Strong understanding of pharmaceutical permitting requirements and regulatory standards for medication security and handling.• Experience with compliance auditing in pharmaceutical, retail, or health care environments.• Meticulous with excellent interpersonal and analytical skills, capable of identifying gaps and implementing corrective actions.• Strong communication and interpersonal skills, with the ability to work mutually across teams and provide clear training on security protocols.• Ability to lead multiple audits, track permit requirements, and maintain high standards for medication handling security.Bonus:• Certified Internal Auditor (CIA), Certified Safety Professional (CSP), or similar professional certification are highly attractive.Does this sound like you? We would love for you to apply!Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.If you have a question regarding your application, please contact HR@chewy.com.To access Chewy's Customer Privacy Policy, please click here. To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.
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What You Should Know About ARO Compliance Auditor - Healthcare Security, Chewy

At Chewy, we’re excited to invite a driven ARO Compliance Auditor - Healthcare Security to our team in Clayton, IN! This role is perfect for someone who is passionate about ensuring the safe handling of medications across our retail, compounding, and veterinary care operations. As an ARO Compliance Auditor, you'll be right at the heart of Chewy’s mission, ensuring that we align with federal, state, and local regulations while adhering to our internal procedures. Your responsibility will include conducting regular audits that focus on secure medication handling, identifying areas for improvement, and implementing robust security protocols. You will be the go-to person for maintaining health care-related permits and ensuring that all our practices meet or exceed regulatory standards. Additionally, your analytical skills will shine as you document audit findings and collaborate with cross-functional teams to enhance our compliance efforts. Teamwork will be essential in this role, as you will provide training on security protocols and help us build corrective actions into our policies. If you have a Bachelor’s degree in Health Care Administration, Pharmacy, or a related field, along with 3-5 years of experience in compliance or internal auditing, we want to hear from you! Join us at Chewy, where we embrace diversity and are committed to fostering an inclusive environment for all our team members.

Frequently Asked Questions (FAQs) for ARO Compliance Auditor - Healthcare Security Role at Chewy
What are the main responsibilities of an ARO Compliance Auditor - Healthcare Security at Chewy?

The ARO Compliance Auditor - Healthcare Security at Chewy plays a crucial role in conducting regular audits of retail, compounding, and veterinary operations to ensure compliance with medication handling regulations. This includes developing secure handling protocols, managing health care-related permits, updating security measures, and documenting audit findings to uphold standards across the organization.

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What qualifications are needed to apply for the ARO Compliance Auditor position at Chewy?

To qualify for the ARO Compliance Auditor role at Chewy, candidates need a Bachelor’s degree in Health Care Administration, Pharmacy, Security Management, or a related field. Additionally, 3-5 years of experience in internal audit or compliance within the healthcare sector is preferred, coupled with a solid understanding of pharmaceutical permitting and regulations.

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What skills are essential for an ARO Compliance Auditor at Chewy?

Key skills for the ARO Compliance Auditor - Healthcare Security at Chewy include excellent interpersonal and analytical abilities, strong communication skills, the capacity to lead audits effectively, and a meticulous approach to identifying compliance gaps. Familiarity with healthcare regulations and the ability to implement corrective actions are also vital for success in this role.

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How does Chewy support compliance and standards in medication handling?

Chewy supports compliance by dedicating the ARO Compliance Auditor - Healthcare Security role to oversee the adherence to federal, state, and local medication handling regulations. This includes implementing audit protocols, collaborating with teams for policy updates, and providing necessary training to ensure that safe practices are maintained across all operations.

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Is prior experience in healthcare security auditing required for the position at Chewy?

While prior experience in healthcare security auditing is not mandatory, it is highly preferred for the ARO Compliance Auditor - Healthcare Security position at Chewy. The ideal candidate should have a solid background in compliance auditing, particularly within pharmaceutical or healthcare environments, to effectively carry out the key responsibilities of the role.

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Common Interview Questions for ARO Compliance Auditor - Healthcare Security
Can you describe your experience with compliance auditing in a healthcare setting?

In responding to this question, detail your previous roles, emphasizing specific audits you've led, the regulations you've navigated, and how you've contributed to improving compliance within the organization. Highlight measurable outcomes, such as improved compliance rates or successful audit findings.

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How do you keep track of changes in healthcare regulations?

To effectively answer this, share your methods for staying informed about new regulations, such as attending webinars, subscribing to relevant newsletters, or participating in professional organizations. Also, explain how you implement these updates into your auditing practices.

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What steps would you take if you found a significant compliance issue during an audit?

Address this by outlining the systematic approach you would follow, starting with thorough documentation of the issue, followed by immediate escalation to relevant stakeholders, and creating a plan for corrective action that includes tracking progress and ensuring no recurrence.

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How do you approach training staff on compliance protocols?

For this question, explain your strategy for creating engaging training programs. Emphasize adapting the content to different audiences, utilizing various formats such as workshops or online training, and ensuring that training is interactive, allowing for questions and discussions.

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What tools or software have you used for auditing and compliance management?

Discuss specific auditing tools or compliance management software you've used in past roles, detailing how they helped streamline processes or improve efficiency. Be sure to mention any metrics you used to track audit outcomes and compliance levels.

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Can you give an example of how you identified a compliance gap in a previous role?

When answering, clearly describe the situation, what methods you used to identify the gap, the actions you took to rectify it, and the positive outcomes that resulted from those measures. Highlight your analytical skills and attention to detail.

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How would you handle resistance from staff regarding new compliance protocols?

To tackle this, highlight the importance of communication. Discuss how you would engage resistant staff by actively listening to their concerns, providing clear explanations of the need for the protocols, and involving them in the implementation process to encourage buy-in.

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What do you consider the biggest challenge in maintaining medication security compliance?

Identify a challenge such as varying state regulations or changes in healthcare policies, and explain how you stay ahead of these challenges through proactive measures, continuous education, and team collaboration to ensure compliance remains a priority.

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What strategies do you employ for effective time management during audits?

Here, share your methods for prioritizing tasks, setting deadlines, and using checklists to stay organized. Highlight any tools or systems you utilize to keep audits on track while ensuring thoroughness and accuracy.

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How do you ensure that your audit findings are effectively communicated to stakeholders?

Discuss your approach to writing clear and concise reports, utilizing data visualization when possible to present findings comprehensively. Emphasize the importance of regular follow-ups and encouraging open communication to ensure stakeholders understand and act on your recommendations.

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At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.

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Full-time, on-site
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December 6, 2024

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