Membership Development Representative

About us:

Chief is a private network of the most powerful women executives in business. Our mission is to maximize the leadership impact of our members. Our network represents more than 10,000 companies including 77% of the Fortune 100, and nearly 40% of our members are in the C-Suite. Chief has been recognized as one of TIME’s 100 Most Influential Companies and one of Fast Company’s Most Innovative Companies.

Membership to Chief provides access to a vetted community of senior women executives and valuable insights that shape their leadership. The experience is digital and in-person, allowing members to build connections, engage in compelling discussions, and access resources in ways that are most meaningful to them. Our offerings range from executive coaching and executive education to thoughtful in-person and virtual programming and events that guide leaders through the most pressing topics in business. We have members across the United States with clubhouse locations in NYC, LA, Chicago, San Francisco, and Washington, DC.

Founded in 2019, Chief is backed by renowned investors including CapitalG, General Catalyst, Inspired Capital, and Primary Ventures. 

Our network brings women in leadership together to share their ideas, insight, and influence, and the power of what we’re doing is felt by every member of our team. Our workplace is built on being real and respectful. We help grow careers, maintain our team’s wellbeing, and give everyone a seat at the table. We build teams where diverse voices, identities, perspectives, and experiences are represented and celebrated. Read more about working at Chief: https://chief.com/careers.  

About the Role:  

As a Membership Development Representative (MDR) with Chief, your role will be instrumental in building our membership base of executive leaders. You will help us identify potential new members, manage and execute our qualification process, and ultimately partner with a Membership Manager in growing our membership nationally. 

What You’ll Do: 

• Vet and qualify inbound leads under rigorous membership qualification criteria

• Identify and present profiles for additional review with membership leadership

• Convert interview bookings to Membership Managers

• Generate strategic prospects and opportunities through outbound lead generation, review of historical leads, waitlist management, and other initiatives

• Leverage custom marketing cadences to follow up with potential new members to secure bookings; regularly update, customize, and refresh outreach copy 

• Manage pipeline by fielding incoming questions and objections to ultimately secure bookings

• Own, manage and action on multiple external-facing inboxes and respond to various inquiries in a timely and professional manner, working with communications to manage escalations and sensitive responses

• Analyze and summarize business KPIs and market insights for core functions and special initiatives, in collaboration with growth analyst and revenue operations

• Identify process enhancements and operational efficiencies, leveraging tools and automations, and partner with revenue operations to reach our bookings target

• Troubleshoot lead routing and other operational complexities in collaboration with analysts, revenue operations, engineering and marketing operations

• Forge cross-functional relationships with revenue operations, membership, product marketing, & retention

• Cold calling is not a function of this role

What You’ve Done and Enjoy Doing:

• High-energy, proactive, nimble, creative, self-starter and excited to learn and roll up your sleeves in a startup environment

• Strong interest in marketing and sales; goal and revenue-driven mentality

• Strong written and verbal communication skills, detail-oriented

• Passion for the Company’s mission, positioning and brand — to empower women in business and spark change from the top

• Previous experience with reaching a quota and pipeline management is ideal

• Experience with Salesforce, SalesLoft, Outreach, Marketo, Braze or equivalent software is a plus

While we’re committed to remaining compliant and adhering to mandates, for us, pay transparency is more than a consideration of what’s lawful and unlawful but rather, an opportunity to disclose what’s required, and what we think is a fair and equitable compensation framework.

At Chief, we want to hire, develop, and retain the best talent, making Chief a top destination to accelerate your career. Our compensation framework is a key part of our vision, and we continually revisit and invest in our philosophy and framework to ensure we remain competitive and relevant, on a quest to achieve our vision.

The pay transparency mandates, as well as our own policies and practices, are a means of narrowing the gender pay gap and fostering an engaged and positive working environment that builds trust, on our mission to change the face of leadership.

The base salary for this role is: $80,000

Chief participates in the E-Verify Program in certain locations, as required by law.

https://assets.chief.com/careers/e-verify.pdf

https://assets.chief.com/careers/right-to-work-poster.pdf