Fair Lending Lead

The Fair Lending Lead at Chime involves guiding compliance and risk strategies related to fair lending across product development. You'll support teams by advising on regulatory compliance, oversee consumer complaint reviews, and implement corrective actions as necessary.

To be successful as a Fair Lending Lead at Chime, you should have at least 6 years of experience in banking or lending, with a strong focus on ECOA and UDAAP compliance. Excellent analytical skills and the ability to communicate effectively are also essential.

Chime ensures fair lending practices by maintaining a robust compliance program, performing regular assessments on marketing efforts and loan documentation, and staying aligned with evolving regulations to enhance our products responsibly.

Key responsibilities include supporting the execution of fair lending compliance programs, evaluating business changes for regulatory compliance, and establishing strong relationships with both internal teams and external partners.

Essential skills include a strong understanding of ECOA and UDAAP regulations, analytical abilities, and excellent communication skills. Experience with statistics and technology tools can be advantageous as well.

Chime fosters a collaborative and inclusive work culture where diverse perspectives are valued. As a Fair Lending Lead, you can expect to work closely with various teams and engage in initiatives that empower our members.

Chime offers a competitive salary along with a comprehensive benefits package that includes a 401k match, generous PTO policy, wellness stipends, and a variety of perks to support your well-being and work-life balance.

When answering this question, highlight specific projects where you ensured compliance with ECOA and UDAAP regulations. Discuss any challenges you faced and how you overcame them, demonstrating your problem-solving abilities.

Discuss strategies that help you stay informed, such as following regulatory bodies, attending industry conferences, or subscribing to relevant publications. Showing a proactive approach in your continuous education will impress interviewers.

Outline a structured approach: assess the issue, communicate findings to stakeholders, recommend actionable solutions, and follow up to ensure implementation. Emphasize your ability to lead others through these processes effectively.

Share a specific example where your insights led to significant changes in compliance practices or product development. Focus on the impact your influence had on the teams involved and the outcomes achieved.

Provide a narrative that highlights your collaboration skills, focusing on how you navigated differing priorities and perspectives while working towards a common goal related to fair lending compliance.

Discuss your experience designing training materials that effectively communicate complex compliance topics. Mention collaboration with subject matter experts and utilizing different formats to cater to various learning styles.

Talk about how you gather and categorize complaints, use data analytics tools, and look for patterns that indicate compliance issues. Mention your ability to derive actionable insights from your analysis.

Explain your methodological approach to assessing marketing strategies, such as reviewing messaging, analyzing target audiences, and conducting compliance checks to ensure alignment with fair lending standards.

Share your time management strategies, including how to prioritize tasks based on urgency and importance. Mention tools or methodologies you use to keep track of deadlines while ensuring quality.

Emphasize the importance of technology in streamlining compliance processes, enabling better data analysis, and helping teams remain vigilant against potential compliance risks. Discuss any relevant tech experience you may have.