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Sr. Manager / Director, GTM Strategy & Analytics

Chronosphere 

Chronosphere is the observability platform built for control in the modern, containerized world. Chronosphere empowers customers to focus on the data and insights that matter by reducing data complexity, optimizing costs, and remediating issues faster. The observability platform reduces data volumes and associated costs by 60% on average while saving developers thousands of hours. Chronosphere’s Fluent Bit-based Telemetry Pipeline optimizes and simplifies observability and security log data. The product transforms logs at the source and routes them to any destination without lock-in.

Recognized as a leader by major analyst firms, Chronosphere is trusted by the world’s most innovative brands, including Snap, Robinhood, DoorDash, and Zillow. Learn more at Chronosphere.io. Follow at LinkedIn and X.

About the team

This role will directly report to the VP of Revenue Operations (RevOps) and serve as part of the leadership team. RevOps is at the heart of the GTM organization, determining future strategy & managing daily operations to maximize the productivity of our sellers. We are known for being a collaborative group of high-achievers who execute with excellence both within our team and across the broader org. We love tackling big ideas while also rolling up our sleeves to get things done. 

About the role

As the leader of the Strategy & Analytics team, you will be responsible for ensuring data-driven decision-making across the GTM organization, partnering directly with senior leadership across Chronosphere, and driving your team’s strategy to make that happen. Your #1 stakeholder will be our CRO and you will also partner closely with our CFO, CMO, and Marketing Operations team.

You will:

  • Act as the Strategy & Analytics partner to our CRO

  • Lead our Strategy & Analytics team, including hiring and development

  • Define the targets & KPIs we look at to assess GTM performance, partnering closely with Marketing Operations

  • Define, manage & lead our ongoing rhythms (Forecast, Pipeline Review, GTM Executive Reviews, Board Decks) to drive action across the business

  • Lead the annual planning process for GTM, partnering closely with our CFO, CRO, and Marketing Operations (ARR, territories, commission plans, Leading Indicators targets)

  • Define our data strategy, including designing dashboards for consumption

  • Manage the strategy for our data infrastructure, partnering closely with your team to do so (data warehouse, data visualization, data pipeline)

You have:

  • 8+ years of experience in a Analytics role, 5+ years of experience at a B2B tech company, and 2+ years of experience supporting Sales or a GTM function

  • 2+ years of experience as a partner to a senior exec, preferably a CRO or senior Sales Leader at a B2B tech company

  • 3+ years of experience managing GTM Analytics teams

  • Work experience at an early stage (Series A - D) SaaS B2B tech startup, or small team within a larger company

  • Deep understanding of core B2B sales models & KPIs (conversion, ramp modeling, capacity modeling, pipe coverage, etc.)

  • Exceptional data fluency and comfort working in data tables (SQL)

  • Deep understanding of Salesforce data structure

  • Experience designing self-service dashboards from the ground up

  • Deep knowledge of data infrastructure (BI tooling, data pipelines, data warehouse)

Nice to have:

  • Experience with Sigma and Big Query

  • Experience at a company that has implemented Leading Indicators

  • Experience with Gong

An excellent candidate for this role describes themself this way:

  • You are a quantitative thinker who also excels in communicating data with executives - you draw out the right points, present the data in a way that is easy to understand, and drive action

  • You deeply understand B2B Enterprise Sales. This gives you keen judgment on how to think about our data, engage effectively with Sales Leadership, and determine how to drive data-driven decision-making across the org

  • You are an expert at prioritization. You are comfortable making decisions and compromises - when to be scrappy vs. when to invest for scale. You use your prioritization skills to guide your team & cross-functional stakeholders

  • You live in data, and proactively surface insights about our operational measures (PG, Leading Indicators, Forecast) while also monitoring our bigger trends (conversion rates, pipeline coverage, sales capacity, ASPs, etc.)

  • You have sufficient understanding of data science & infrastructure to guide the data strategy, get involved where needed, and support the team

In the first 6 months, you will:

  • Become the trusted advisor to our CRO

  • Refine our operating rhythms (Forecast, Pipeline Review, Staff Updates, Board Decks) so that they run like a well-oiled machine

  • Determine changes that need to be made to our underlying data infrastructure (dashboards, data tables, etc.) to support our operating rhythms

Location

US - Remote

Our benefits

  • Health Insurance Coverage

  • Flexible Time Off

  • Competitive Salary

  • Stock Options

  • And More

Chronosphere is an equal opportunity employer. You're encouraged to apply even if your experience doesn't line up exactly with the job description. Your skills, passion, and desire to make a difference will stand out. At Chronosphere, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge the standard. If you need additional accommodations to feel comfortable during your interview process, please email us at talent@chronosphere.io

Before clicking “Submit Application”. 

 

To support our Diversity, Equity, and Inclusion (DEI) initiatives, we urge applicants to omit personal identifiers, including names, and any details that explicitly indicate gender or ethnicity from their applications to reduce bias. However, applying through our Applicant Tracking System (ATS) will include identifiable contact information. Although this step is optional, Chronosphere is deeply committed to DEI. We recognize that achieving DEI is an ongoing journey for us as a company, and we believe it begins with our approach to hiring.

 

Identifying information includes your name, photos, LinkedIn URL, email address, and more.

Average salary estimate

$140000 / YEARLY (est.)
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$120000K
$160000K

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What You Should Know About Sr. Manager / Director, GTM Strategy & Analytics, Chronosphere

At Chronosphere, we are looking for a passionate and experienced Sr. Manager / Director, GTM Strategy & Analytics to join our dynamic team. In this role, you'll report directly to the VP of Revenue Operations and play a pivotal role in our go-to-market (GTM) strategy. We are a leading observability platform that empowers our customers by simplifying data management and optimizing costs, and your strategic insights will help shape the future of our operations. As you lead our Strategy & Analytics team, you'll be responsible for ensuring data-driven decision-making that aligns with our organizational goals. This will include partnering closely with senior leaders, including our Chief Revenue Officer (CRO), Chief Financial Officer (CFO), and Chief Marketing Officer (CMO). You'll define KPIs, manage our data infrastructure, lead annual planning processes, and ensure effective forecasting and operational rhythms. We value collaborative high-achievers who are excited to tackle big ideas while getting hands-on to drive results. If you thrive in a data-rich environment, are well-versed in B2B sales models, and have experience leading analytics teams, Chronosphere offers an inclusive culture where diverse perspectives meet innovative solutions. Join us to help clients like Snap, Robinhood, and Zillow enhance their observability with impactful strategies that drive real change. Apply today and help us innovate the future of data management!

Frequently Asked Questions (FAQs) for Sr. Manager / Director, GTM Strategy & Analytics Role at Chronosphere
What are the primary responsibilities of a Sr. Manager / Director, GTM Strategy & Analytics at Chronosphere?

The Sr. Manager / Director, GTM Strategy & Analytics at Chronosphere is responsible for leading the Strategy & Analytics team to ensure data-driven decisions across the go-to-market organization. This includes defining KPIs, managing the annual planning process, and collaborating closely with key stakeholders like the CRO and CFO to drive performance and action.

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What qualifications are necessary for the Sr. Manager / Director, GTM Strategy & Analytics role at Chronosphere?

To excel in the Sr. Manager / Director, GTM Strategy & Analytics position at Chronosphere, candidates should have over 8 years of experience in analytics, with a focus on B2B tech companies. Strong skills in data analysis, experience supporting sales functions, and a deep understanding of B2B sales models and KPIs are essential.

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How can I prepare for the leadership aspect of the Sr. Manager / Director, GTM Strategy & Analytics role at Chronosphere?

To prepare for a leadership position like the Sr. Manager / Director, GTM Strategy & Analytics at Chronosphere, focus on developing your skills in managing teams, guiding strategic discussions, and understanding analytics tools. Experience as a partner to senior executives will greatly enhance your ability to drive action and influence decision-making.

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What tools and technologies should I be familiar with for the Sr. Manager / Director, GTM Strategy & Analytics job at Chronosphere?

Candidates for the Sr. Manager / Director, GTM Strategy & Analytics role at Chronosphere should be comfortable working with SQL, Salesforce, and various business intelligence tools for data visualization. Familiarity with platforms like Sigma and Big Query is a plus.

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What does success look like for the Sr. Manager / Director, GTM Strategy & Analytics at Chronosphere in the first 6 months?

Success for the Sr. Manager / Director, GTM Strategy & Analytics at Chronosphere in the first six months would include becoming a trusted advisor to the CRO, refining operational processes, and enhancing the data infrastructure to support effective decision-making and strategy execution across the GTM organization.

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Common Interview Questions for Sr. Manager / Director, GTM Strategy & Analytics
How do you define the key performance indicators (KPIs) for GTM strategy?

When defining KPIs for GTM strategy, I would prioritize metrics that align closely with business objectives, including sales conversion rates, pipeline coverage, and customer acquisition costs. My approach is to collaborate with relevant departments to ensure comprehensive tracking and reporting.

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Can you describe your experience with data visualization tools?

I have extensive experience designing and deploying self-service dashboards using tools like Tableau and Power BI. My focus is on creating intuitive visualizations that communicate insights effectively to stakeholders at all levels.

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How would you approach collaboration with senior leaders like the CRO and CFO?

My approach to collaborating with senior leaders such as the CRO and CFO involves establishing open lines of communication. I prioritize regular updates, sharing insights through concise presentations, and being proactive in addressing potential challenges to align our strategic goals.

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What strategies do you use to ensure data fidelity across your analytics team?

To ensure data fidelity within my analytics team, I implement rigorous data quality checks, encourage continuous education on best practices, and foster a culture of accountability. Regular audits and collaborative review sessions also play a critical role.

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How do you prioritize projects when leading an analytics team?

Prioritizing projects involves assessing the potential impact on business outcomes alongside available resources. I use a scoring system based on urgency, significance, and alignment with strategic objectives to guide my team's focus.

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What has been your experience with leading analytics initiatives in a B2B environment?

In my previous roles, I led analytics initiatives that provided actionable insights into customer behavior and sales performance metrics in a B2B context. By leveraging data to shape strategies, significant revenue growth was achieved.

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How do you handle stakeholder expectations regarding data reporting?

I manage stakeholder expectations by setting clear communication channels and timelines for data reporting. I ensure stakeholders are well-informed about the capabilities and limitations of our data systems, setting realistic expectations for deliverables.

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What is your process for refining operational rhythms in a GTM team?

My process for refining operational rhythms begins with assessing current practices, identifying areas for improvement, and collaborating with key stakeholders to align on best practices. I then implement structured reviews and iterative enhancements to ensure effectiveness.

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Can you provide an example of how you have successfully influenced decision-making through data?

One instance involved leading an analysis of our sales conversion rates which revealed inefficiencies in our follow-up processes. By presenting this data to the sales leadership team, I was able to influence policy changes that improved conversion across channels.

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How do you stay current with the latest trends in analytics and GTM strategy?

I stay current with trends in analytics and GTM strategy by participating in webinars, engaging with industry thought leaders on platforms like LinkedIn, and subscribing to relevant publications. Continuous learning is essential to adapt and lead in this fast-paced landscape.

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Chronosphere is on a mission to redefine monitoring for the cloud-native world by building the world’s most scalable, reliable and cost efficient monitoring platform. Chronosphere’s product is built on top of the proven at scale metrics engine, M3...

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Full-time, remote
DATE POSTED
January 11, 2025

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