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Commercial Strategy Lead

Company Description

  • About Jetstar

We’re Jetstar. You may know us for our famous low fares, but did you also know that we’ve flown more than 400 million customers since we launched in Australia in 2004? In fact, each week we operate around 3,000 flights to nearly 40 destinations across Australia, New Zealand, Asia and the Pacific. And we're not just an Australian airline either - the Jetstar Group also includes Jetstar Asia and Jetstar Japan, and is one of the largest low-cost airline groups in Asia Pacific by revenue. As a group, we operate a fleet of more than 115 aircraft, including the Airbus A320 family and Boeing 787-8s. Every day we enable more people to takeoff to more places, more often.

Job Description

  • Lead strategic initiatives, perform detailed modelling and industry performance reviews, and deliver actionable recommendations to foster long-term growth and innovation. 
  • Shape the strategic direction of our non-core fare revenue portfolio, using advanced analytics and Revenue Management expertise to maximise revenue opportunities. 
  • Permanent full-time opportunity at our Collingwood Jetstar Office 

Join the Jetstar team at a pivotal moment in our history as we embark on a new era of low fares travel. As we emerge from the pandemic, the outlook for our domestic and international flying is very strong and our teams are excited to welcome our new A321LR Neo’s as we continue on our mission to offer all day, every day low fares so more people can fly to more places, more often.  

We are seeking a Commercial Strategy Lead to join our Pricing & Revenue Management team. In this pivotal role, you will shape the strategic direction of our non-core fare revenue portfolio, leveraging in-depth analytics and Revenue Management expertise to maximise revenue opportunities. Working at the intersection of strategy and analytics, you will partner closely with cross-functional teams—including loyalty, sales, ancillary revenue, finance, and strategy—to ensure Revenue Management principles underpin all key business initiatives impacting fare revenue. 

Reporting to the Manager of PRM Strategy, Transformation & Products, you will lead strategic initiatives that enable data-driven decisions and long-term growth across the Commercial function. This role demands strong analytical capabilities, as you will perform detailed modelling and industry performance reviews to deliver actionable recommendations for improvement and innovation. If you thrive on solving complex challenges, driving transformational change, and ensuring Revenue Management best practices are at the heart of every strategy, we want to hear from you.  

The core responsibilities of this role will be: 

  • Lead development and implementation of Revenue Management strategies  
  • Develop strategic insights through commercial modelling 
  • Build strong collaboration with key stakeholders 
  • Stakeholder and Relationship Management & Influencing  
  • Support the development of Jetstar’s RM Product pipeline  

To be considered, key skills will include:  

  • Tertiary qualification in a business-related subject   
  • Post-graduate qualifications, such as MBA, CA, CFA, will be highly regarded  
  •  Minimum 4+ years of strategy-driven experience; consulting background (e.g., Bain, BCG, McKinsey) highly regarded. 
  • Proven ability to lead initiatives, manage cross-functional collaboration, and drive strategic projects contributing to revenue growth. 
  • Functional knowledge in revenue management, ancillary products, sales, and customer-facing areas. 
  • Strong skills in quantitative analysis, financial modelling, and creating high-quality presentations for senior leadership. 
  • High proficiency in Excel, Word, PowerPoint, and sourcing data from internal IT systems. 
  • Exceptional problem-solving, communication, and teamwork skills with the ability to work independently and deliver results. 
  • Strong commercial acumen with the ability to interpret complex datasets, identify key insights, and translate them into actionable strategies. 
  • Outstanding time management and prioritisation skills, capable of managing multiple projects in a fast-paced environment. 

This role also requires our team members to be willing and able to travel internationally to perform audits with our suppliers across the globe.  In return, a flexible and hybrid working environment is on offer to the successful applicant.  

Applications close: Sunday 12th January  

 About Jetstar 

The Jetstar Group has airlines in Australia, New Zealand, Singapore and Japan. Launch in 2004, we have grown from a team of 700 to 7,600 and have flown more than 250 million passengers. Collectively we now offer more than 5000 flights a week to more than 85 destinations in 17 countries and territories across the Asia Pacific region, with a fleet of more than 130 aircraft.  

 Our Culture 

Jetstar is alive with a sense of adventure. Day in and day out, our teams search for new places to fly, new ways to add value and new ideas to improve performance. If you love the road less travelled, you’ll love working here because ours is a team who innovate every day, thrive on delivery, support each other and celebrate our successes. You’ll be supported to challenge, anticipate and explore while you work will connect people and enrich lives. We encourage diversity and aim to create an environment where our employees feel valued, respected and enabled. 

 Our Benefits 

Team members have access to heavily discounted fares to destinations all over the world – not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines. 

Inclusion and Diversity  
  
Jetstar is an equal opportunity employer, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or accessibility requirements, we encourage you to advise us at time of application.  

 

Average salary estimate

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What You Should Know About Commercial Strategy Lead, Qantas Group

Join Jetstar as a Commercial Strategy Lead in our Melbourne office and be part of a groundbreaking team that’s reshaping the future of low-cost air travel. With over 400 million customers flown since 2004, we're not just known for our low fares; we are one of the largest low-cost airline groups in the Asia Pacific. As the Commercial Strategy Lead, you'll drive strategic initiatives and help us maximize revenue opportunities through detailed analytics and Revenue Management expertise. In this role, you will collaborate with various teams, ensuring that our Revenue Management principles are integrated into all vital business initiatives. You will lead the charge by developing effective Revenue Management strategies, providing commercial insights and analysis while also strengthening relationships with key stakeholders. Your proven ability to lead cross-functional projects and your strength in quantitative analysis will be essential for fostering long-term growth. You'll also be at the heart of shaping strategic direction insights that will help Jetstar soar to new heights post-pandemic. If you're excited about solving complex challenges, driving innovation and ensuring excellence in revenue management practices, we'd love to have you on our team. Enjoy a flexible, hybrid work environment with the added perk of heavily discounted travel for you and your travel companions. Let's make air travel accessible to more people, more often together!

Frequently Asked Questions (FAQs) for Commercial Strategy Lead Role at Qantas Group
What are the key responsibilities of a Commercial Strategy Lead at Jetstar?

As a Commercial Strategy Lead at Jetstar, your primary responsibilities include leading the development and implementation of Revenue Management strategies, analyzing commercial data to provide strategic insights, collaborating with cross-functional teams such as sales and finance, managing stakeholder relationships, and supporting the development of Jetstar's Revenue Management product pipeline. You'll be crucial in driving data-driven decisions for long-term growth.

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What qualifications are needed for the Commercial Strategy Lead position at Jetstar?

To qualify for the Commercial Strategy Lead position at Jetstar, a tertiary qualification in a business-related discipline is essential. Additional post-graduate qualifications, such as an MBA or professional designations like CA or CFA, are highly regarded. Candidates should also have a minimum of 4 years of strategy-driven experience, ideally from a consulting background, alongside strong analytical capabilities and experience in Revenue Management.

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How does the Commercial Strategy Lead role contribute to Jetstar's revenue growth?

The Commercial Strategy Lead role at Jetstar significantly contributes to revenue growth by leveraging advanced analytics and strategic planning to maximize non-core fare revenue. By utilizing skill sets in quantitative analysis and financial modeling, you'll provide actionable recommendations and guide the execution of strategies that align with the company's revenue goals, thus driving performance and innovation.

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What skills are essential for a successful Commercial Strategy Lead at Jetstar?

Essential skills for a successful Commercial Strategy Lead at Jetstar include strong analytical and quantitative abilities, expertise in revenue management, proficiency in Excel and data analysis tools, excellent communication skills, and the ability to lead cross-functional initiatives. Additionally, having a strong commercial acumen to interpret complex datasets and a knack for relationship management will help you thrive in this role.

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What benefits does Jetstar offer to team members in the Commercial Strategy Lead role?

Jetstar offers a range of employee benefits for team members in the Commercial Strategy Lead role, including heavily discounted fares on air travel for both team members and their companions, as well as discounts on accommodation and car hire. The company also promotes a flexible and hybrid working environment, focusing on a culture of inclusivity and support for diverse backgrounds.

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Common Interview Questions for Commercial Strategy Lead
Can you describe your experience with Revenue Management strategies?

In answering this question, highlight specific instances where you've successfully developed or implemented Revenue Management strategies. Discuss the methods you used for analysis, the outcomes achieved, and any cross-functional collaboration involved. This shows your hands-on experience and ability to drive results.

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How do you prioritize tasks when working on multiple strategic projects?

When responding, emphasize your time management skills. Explain a method you use, such as the Eisenhower matrix or prioritization based on project impact. Provide examples of how you've successfully juggled multiple responsibilities while ensuring timely and high-quality results.

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What analytics tools and software are you proficient in?

Be specific about the analytics tools and software you are most experienced with, such as Tableau, R, or Excel. Provide examples of how you've applied these tools in previous roles to support strategic decision-making, highlighting your technical expertise and practical experience.

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Can you explain a time when you influenced a key stakeholder or decision?

Discuss a specific instance where your analysis led to a significant decision or change. Outline the situation, your approach to communication and persuasion, and the eventual outcome. This demonstrates your ability to influence stakeholders effectively.

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How would you approach developing a revenue strategy for a new market segment?

Illustrate your analytical approach by describing how you would gather market intelligence, analyze competitors, and identify customer needs. Discuss the steps you’d take to formulate and test your strategy, emphasizing the importance of data-driven decisions and stakeholder buy-in.

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What methods do you use for conducting performance reviews of industry competitors?

Discuss specific methods you've used, such as SWOT analysis, market share analysis, or benchmarking. Explain how these methods have provided you with valuable insights and how they can inform your strategies at Jetstar.

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How do you keep up with industry trends and changes?

Talk about your approach to staying informed, which might include following industry publications, attending conferences, networking with professionals, or participating in relevant workshops. This showcases your commitment to continuous learning and adaptability in a dynamic environment.

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Describe your experience with cross-functional collaboration.

Provide an example that illustrates your ability to work across different departments. Describe the project, your role, how you facilitated communication, and the outcome of the collaboration. This highlights your teamwork and relationship-building skills.

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What is your approach to problem-solving in strategic roles?

Share your structured approach to problem-solving, which might include defining the problem, analyzing root causes, brainstorming solutions, and testing them. Use a relevant experience to illustrate how this framework has led to successful outcomes in your previous roles.

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What do you consider as the most significant trend affecting the airline industry today?

Discuss a trend that’s particularly relevant to Jetstar, illustrating your knowledge of the industry. Provide insights into how this trend might impact the company, and suggest ways Jetstar can strategically adapt or respond to it.

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Qantas is a commercial airline company offering flights to Australia, Asia, Africa, New Zealand and the South Pacific. They are headquartered in Mascot, New South Wales, Australia.

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Full-time, hybrid
DATE POSTED
January 6, 2025

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