Recovery Litigation Ops Sup Spec 4 - Kansas City Resident

The Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 4 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.Responsibilities:• Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research• Provide team assistance, including serving as subject matter expert, leading special projects, training new hires within work unit, providing daily guidance to lower level employees, and allocation of work, as needed• Conduct basic analysis and research as well as workflow management• Support an expansive array of products and services• Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.Qualifications:• 1-3 years of relevant experience• Experience working in a business office or operational environment• Proficient computer and math skills with a focus on complex databases and spreadsheets• Demonstrates technical and administrative expertise• Consistently demonstrates attention to detail• Demonstrated knowledge of activities, policies, and procedures of a basic work areaEducation:• High School diploma or equivalentThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.This non phones role works 100% on siteWork Schedule: 7 AM - 3:30PM CST/8 AM - 4:30 PM EST------------------------------------------------------Job Family Group:Operations - Core------------------------------------------------------Job Family:Operations Support------------------------------------------------------Time Type:Full time------------------------------------------------------Primary Location:Kansas City Missouri United States------------------------------------------------------Primary Location Full Time Salary Range:$41,600.00 - $53,830.00In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.------------------------------------------------------Anticipated Posting Close Date:Sep 06, 2024------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.View the "EEO is the Law" poster. View the EEO is the Law Supplement.View the EEO Policy Statement.View the Pay Transparency Posting