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Senior Account Executive

As we continue to grow our book of business and look to further our commitment to customer success for our strategic clients, Citrine is looking for a top-performing Sr. Account Executive with a technology sales background.


About Citrine


At Citrine, we’re using generative Artificial Intelligence to enable our customers to usher in the next generation of sustainable, high-performing materials and chemicals.  


We’re the leader in AI for materials and chemicals. Our no-code SaaS platform gives product developers, researchers, and engineers access to domain-specific data management and AI tools. Our models propose new ways to combine ingredients and processes that are most likely to outperform, helping companies discover and deploy innovative, sustainable, high-performing materials and chemicals up to 98% faster than traditional R&D approaches.


Citrine regularly wins awards for innovation and sustainability, earning spots on the CB Insights AI 100 list and the Inc. 5000 list of fastest-growing private companies in the US. Our customers include leading organizations such as LyondellBasell, Braskem, Grace, Synthomer, and Syensqo. We also collaborate with researchers from world-renowned institutions on cutting-edge research at the intersection of AI and the physical sciences.


Our team is ambitious with our goals, passionate about our vision, driven by our sustainability mission, and eager to grow and learn from each other. We’re headquartered in California, with team members throughout North America and Europe. We’re growing quickly, and we’re looking for the best to join us!


About the Role


As we continue to grow our book of business and look to further our commitment to customer success for our strategic clients, Citrine is looking for a top-performing Sr. Account Executive with a value-based sales background in Product Development. In this role, you will ensure the continuation of healthy client relationships and work side-by-side with our clients and their internal stakeholders to develop strategic execution plans that drive measurable success, develop long-term client satisfaction, and expand contract values. As a Sr. Account Executive at Citrine, you will be an integral part of our growing team, collaborating closely with the Customer and Delivery, Data Science and Data Engineering, Product Design, Engineering, and Leadership teams. You will embody our company vision of applying technology to materials and chemistry R&D for societal good, and continue to build on our trajectory as the leader in bringing AI to the development of new materials.



Responsibilities
  • Build consensus and develop relationships at multiple levels – executive sponsors, influencers, decision-makers, and buyers
  • Develop customer specific Business Cases for the investment in Citrine 
  • Build strong client relationships by developing a deep understanding of your accounts and tailoring Citrine’s value proposition to meet their needs
  • Collaborate closely with our Customer Delivery and Data Science and Engineering teams to ensure successful delivery for your accounts and shape product enhancements and go-to-market initiatives
  • Develop account-based plans and track key performance indicators to drive revenue and account expansion; make customers referenceable, generating various sales assets (Case Studies, Videos, etc.) with them co-presenting in a variety of forums (Webinars, Events, etc.) based on high level of deployment/adoption/results success
  • Identify customers at risk and provide the support necessary to retain and make them successful
  • Achieve (or exceed) personal revenue targets to drive growth for the company
  • Work in a fast-paced, results-oriented, collaborative environment
  • Maintain fluency in Citrine’s products and services to deliver value in the marketplace
  • Quota responsibility of $1 million+ of individual contract value within a territory of named client accounts
  • Manage the entire sales cycle from the customer adoption process, renewal, upsell and cross-sell Lead the team in building proposals and handle complex negotiations


Skills and Experience
  • 5+ years of proven success in technology-related sales or business development experience in a B2B environment
  • 2+ years of account management or solution selling 
  • Ability to learn technical language and concepts that bridge materials science and chemistry, artificial intelligence, and business value
  • Excellent interpersonal, presentation, and general communication skills with C-level clients and decision-makers
  • Excellent relationship-building skills to coordinate the involvement of a cross-functional team in order to advocate for customer needs
  • Functional consultative approach to selling
  • Excellent analytical thinking and problem-solving skills
  • High level of business acumen
  • Willingness and ability to learn more in-depth knowledge of Citrine’s products and services
  • Ability to demonstrate senior sales member leadership through coaching, mentoring developing other team members
  • Availability to travel 25-50% of the time


Nice-to-haves
  • Past experience working in an early-stage start-up environment
  • Past experience selling a technical product
  • Familiarity with large enterprise sales techniques
  • Knowledge of chemistry/materials science and statistics
  • A healthy curiosity and interest in AI, and its impact on the future of civilization
  • Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification listed. Citrine Informatics is invested in creating a diverse, authentic, and inclusive team, so if you’re excited about this role but your past experience doesn’t perfectly align with what you read above, please consider applying regardless!


Equal Opportunity


All qualified applicants will receive consideration for employment without regard to race, creed, color, or national origin. Please let us know if you need any accommodations during the interview process. 


Accommodations


Citrine is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email us at peopleops@citrine.io or inform your recruiter if you require any reasonable accommodations throughout the recruiting process.


Our Core Values


Citrine Informatics recognizes that its most valuable asset is its people. We have created our set of Core Values to encourage, support, and invest in our team as they work to innovate and support a more sustainable world. Our Core Values reflect our ongoing commitment to continuously invest in nurturing our talent and our people-first approach to conducting business.   


- We take pride in and recognize the successes and growth of ourselves and our colleagues. We support each other in our growth.

- We prototype and collect data to make good decisions. We question that data and are constantly iterating to find the best solution.

- We are all owners of Citrine and make decisions like owners. We work autonomously with personal and organizational accountability. 

- We commit to building a diverse and inclusive community within Citrine and actively promote equity and belonging.

- We are tirelessly committed to creating value for our customers.

- We exist to help our customers accelerate the development of sustainable products that are critical to the future of both our planet and our industry.


Compensation and Pay Transparency 


At Citrine, we want your path to career growth to be transparent, straightforward, fair, and easily accessible -- starting with your application and interview process. The annual salary range listed below reflects the level we are considering for this position (please note that there may be unique situations where you may fall outside of this range). Where you fall within the range will depend on how your experience and skills align to our internal leveling system as we learn more about you throughout the interview process. This position is also eligible for On Target Earnings in addition to the annual base listed below.


$120,000 USD - $150,000 USD


Our Benefits (for exempt, full-time employees based within the United States)


401k with matching up to 4%

Medical, vision, dental insurance (we pay 100% of your premium and 75% of your dependents)

Life and Disability insurance

FSA and HSA plans

Equity options within the company

12 weeks of paid parental leave

Flexible PTO on top of our 15 paid company holidays (includes your birthday!)

Free financial counseling 

$600 tech allowance

Monthly $75 phone reimbursement

$5,000 annual continuing educational allowance

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Account Executive, Citrine Informatics

Citrine is on the lookout for a talented Senior Account Executive to join our enthusiastic team here in the USA! If you’re someone who thrives in technology sales and has a knack for building meaningful client relationships, we want to chat with you. As a key player in ensuring our strategic clients hit their goals and drive measurable success, you’ll connect with decision-makers, develop customized business cases, and collaborate seamlessly with multiple internal teams, including Data Science and Engineering. You’ll actively contribute to expanding our client base by drafting account plans, managing the full sales cycle, and showcasing Citrine’s cutting-edge AI platform, which revolutionizes the way organizations create sustainable materials. Your top-notch interpersonal skills will shine as you forge strong partnerships with renowned companies like LyondellBasell and Grace. At Citrine, we are fueled by innovation and a passion for sustainability, so if you’re ready to help us lead the charge in applying AI to transform R&D in materials and chemistry, let’s make great things happen together!

Frequently Asked Questions (FAQs) for Senior Account Executive Role at Citrine Informatics
What are the main responsibilities of a Senior Account Executive at Citrine?

As a Senior Account Executive at Citrine, your responsibilities primarily include nurturing and expanding client relationships, developing tailored business strategies, collaborating with cross-functional teams, and leading the full sales cycle to achieve and exceed revenue targets.

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What qualifications and skills are needed for the Senior Account Executive position at Citrine?

To excel as a Senior Account Executive at Citrine, candidates should possess at least 5 years of technology sales experience, a consultative sales approach, strong interpersonal skills, and the ability to engage with C-level clientele, making them crucial in driving value for our clients.

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How does Citrine support the professional development of Senior Account Executives?

Citrine promotes professional growth by offering a generous educational allowance, mentorship opportunities, and the chance to work within a diverse and inclusive environment where continuous learning and improvement are strongly valued.

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What is the expected travel for the Senior Account Executive role at Citrine?

The Senior Account Executive position at Citrine requires some travel, estimated at 25-50%, allowing you to meet clients in person and establish deeper connections necessary for long-term success.

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What is the salary range for the Senior Account Executive role at Citrine?

The annual salary range for a Senior Account Executive at Citrine is between $120,000 and $150,000, plus additional earnings through our On Target Earnings structure, which attracts top talent who are passionate about their work.

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Common Interview Questions for Senior Account Executive
Can you share your approach to building client relationships as a Senior Account Executive?

When answering, emphasize your ability to develop trust and understanding of client needs, highlight strategies for maintaining long-term engagements, and mention specific examples that illustrate successful relationship management.

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How do you handle objections from clients during the sales process?

In your response, focus on listening carefully to client concerns, employing empathy, and demonstrating how you would address objections by offering tailored solutions that meet their specific needs.

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Describe a successful sales strategy you implemented in a previous role.

Highlight the systematic approach you took, your research and analysis, and how you tracked performance against goals. Make sure to include the outcomes, such as revenue growth or improved client satisfaction.

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What steps do you take to prepare for a client meeting as a Senior Account Executive?

Discuss your preparation process, including researching the client, understanding their pain points, and customizing your presentation to align with their objectives. You should also mention your collaborative approach with teams to gather insights.

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How do you measure your success in the Senior Account Executive role?

Explain the key performance indicators you track, such as revenue growth, client satisfaction, and retention rates. Adapt your response to include how you’d align these metrics with Citrine’s business goals.

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What experience do you have with technology products and how will that help you at Citrine?

Articulate your hands-on experience with technology solutions and your comfort level in discussing complex topics with clients, which will enable you to communicate Citrine’s value effectively.

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How do you stay updated on market trends and competitor activity?

Describe your strategies for staying informed, such as following industry publications, attending conferences, and engaging in networking, which will showcase your proactive approach toward competitive awareness.

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Can you give an example of a time when you had to negotiate a complex deal?

Provide a detailed account that illustrates your negotiation tactics, focus on relationship-building and how you achieved a favorable outcome, which will demonstrate your skill and maturity in handling such situations.

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What influences your decision-making process when prioritizing client accounts?

Discuss the factors you consider, like revenue potential, client relationship history, and strategic importance, emphasizing your analytical skills while aligning your priorities with the company’s objectives.

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Why are you interested in the Senior Account Executive position at Citrine?

Articulate your passion for technology, AI, and sustainability, along with how your professional goals align with Citrine’s mission, demonstrating your enthusiasm and cultural fit for the role.

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Citrine Informatics is the award-winning materials informatics platform for data-driven materials and chemicals development. It won the 2017 World Materials Forum Start-up Challenge, the 2018 AI Breakthrough award as the "Best AI-based Solution fo...

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