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Director of Consultant Relations

Unmind is the leading workplace wellbeing platform, on a mission to create mentally healthy workplaces where employees can flourish.

Grounded in science and built for enterprise, we drive people-first performance at some of the world’s biggest brands, including Uber, Major League Baseball, NHS, Disney, Standard Chartered, Mediacom and British Airways.

Our services support the whole organization with data-driven performance insights for leaders, training for managers, wellbeing tools for all employees, as well as access to a global network of accredited mental health practitioners.

Our internal standards are as high as those of our clients. We’re an ambitious VC backed software business on the exhilarating 10-100M phase of our growth journey. It’s hard and rewarding work and we’re determined to be our very best case study along the way.

Unmind believe high performance will hinge on the powerful harmony between our relentless drive for results and creating an environment that elevates our people's wellbeing. This wouldn’t be possible without a dedication to our core values:

  • Be Human

  • Grow Your Mind

  • Innovate at Speed

  • Inspire & Impact

To learn more about what these values mean to us, please visit our careers page.

Our DEI commitment

We strive to build a workplace that celebrates our differences, where every Unminder feels included, equal, seen and heard. This is true regardless of your age, race, gender identity, religion or belief, marital or parental status, disability, neurodiversity, or sexual orientation.

We’re proud of our culture, but not smug. So if there’s anything we can do to make the hiring process more accessible, just let us know when you apply, or email talent@unmind.com.

The Role – Director of Consultant Relations

As the Director of Consultant Relations, you will play a pivotal role in building and maintaining strategic relationships with key consultants, brokers, and industry advisors within the mental health and benefits space. You will act as the voice of Unmind, positioning our solutions as the premier choice for workplace mental health, and driving growth through partnership opportunities.

Key Responsibilities

  • Strategic Relationship Management: Cultivate and sustain relationships with brokers, consultants, and advisors who influence the employee benefits landscape. Position Unmind as the go-to solution for workplace mental health.

  • Market Advocacy: Serve as the face of Unmind in the consultant and broker ecosystem, attending industry events, participating in panels, and leveraging thought leadership to promote Unmind’s mission and solutions.

  • Sales Enablement: Work closely with the sales team to identify and support opportunities driven by consultant recommendations. Provide insights and training to internal teams to maximize the impact of consultant relationships.

  • Collaborative Partnerships: Develop co-marketing initiatives, events, and educational resources in collaboration with consultants and brokers to highlight the value of mental health benefits.

  • Data and Insight Sharing: Act as a conduit between consultants and Unmind’s product and marketing teams. Gather feedback from the field to help refine Unmind’s offerings and ensure alignment with market needs.

  • Performance Tracking: Establish metrics to measure the effectiveness of consultant and broker relationships, regularly reporting on their contribution to revenue growth and brand presence.

Skills and Experience

We encourage you to remove education from your CV upon application as qualifications are not a driving factor in our decision making and we are committed to tackling educational inequality. We firmly believe that no one is the finished article and that there should be learning in every role you do. However, some experience in the following is important for this position:

You’re a seasoned relationship builder with a deep understanding of the employee benefits landscape and a passion for mental health. You’re skilled at bridging the gap between external stakeholders and internal teams, with a knack for positioning solutions in a way that resonates.

Requirements:

  • 7+ years of experience in consultant relations, partnerships, or business development within the mental health, employee benefits, or HR technology sectors.

  • Proven success in building relationships with brokers, consultants, and advisors to drive revenue growth.

  • Deep understanding of the employee benefits and mental health markets, including trends, challenges, and key players.

  • Exceptional communication and presentation skills, with experience representing a brand at industry events and conferences.

  • Strategic thinker with the ability to translate market insights into actionable strategies.

  • Experience working in fast-paced, high-growth environments.

  • Passion for mental health and Unmind’s mission.

Benefits

At Unmind we believe in having a whole person approach and we hope that our benefits enhance the lives of Unminders, helping them be happy, healthy and fulfilled. You can see the full list of our benefits on our careers page, but they include:

  • Private Health Insurance for you and your family

  • Dental and Vision Plan

  • Unmind Equity scheme

  • 25 days annual leave plus your birthday day off and celebration days

  • Revive and Thrive Days: the second Friday of every month is a company day off

  • Flexible working, including flexible use of Public Holidays and 3pm finishes on Fridays June-August

  • $1,358 annual learning budget with 2 days learning leave

  • Financial wellbeing support via Questis

  • Access to the Unmind platform, including Talk - book free, weekly sessions with a therapist or coach

Average salary estimate

$135000 / YEARLY (est.)
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$120000K
$150000K

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What You Should Know About Director of Consultant Relations, Unmind

At Unmind, we're on the quest to create mentally healthy workplaces where employees can truly thrive. As the Director of Consultant Relations, you'll be at the heart of this mission, building and nurturing essential relationships with consultants, brokers, and industry advisors in the mental health and benefits landscape. Your role is not just about maintaining connections; it's about becoming the voice of Unmind and positioning our services as the premier solution for workplace mental health. You'll engage with top-tier brands to drive growth through exciting partnership opportunities while serving as an advocate at industry events, allowing you to showcase our inspiring work and thought leadership. Collaborating closely with sales teams, you'll identify new opportunities arising from consultant recommendations, ensuring that our collective impact is maximized. The position requires a seasoned relationship builder—someone who understands the intricate workings of the employee benefits landscape and possesses a genuine passion for mental health. If you're ready to be part of a dynamic, VC-backed business that's growing rapidly, come join us in New York. At Unmind, we believe that high performance isn't just about the results we achieve but also about fostering a work environment that promotes wellbeing. This director role is a unique chance to contribute to both our ambitious goals and to the mental health of employees around the world. Together, we can make a difference.

Frequently Asked Questions (FAQs) for Director of Consultant Relations Role at Unmind
What is the role of the Director of Consultant Relations at Unmind?

The Director of Consultant Relations at Unmind plays a crucial role in developing and maintaining relationships with key brokers and consultants in the mental health and benefits sector. This position focuses on market advocacy, sales enablement, and fostering collaboration with industry experts to position Unmind as a leading solution for workplace mental health.

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What qualifications are needed for the Director of Consultant Relations position at Unmind?

Unmind seeks candidates with over 7 years of experience in consultant relations, partnerships, or business development, ideally within mental health, employee benefits, or HR technology sectors. A strong understanding of the employee benefits landscape and exceptional communication skills are essential for success.

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What kind of company culture can be expected at Unmind as a Director of Consultant Relations?

At Unmind, we champion a culture that prioritizes mental wellbeing, inclusivity, and personal growth. As the Director of Consultant Relations, you will be part of a vibrant team that believes in supporting and elevating each other while driving impactful results in the mental health industry.

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What specific responsibilities does the Director of Consultant Relations have at Unmind?

The Director of Consultant Relations is responsible for strategic relationship management, market advocacy, sales enablement, collaborative partnerships, data sharing, and performance tracking. Each of these responsibilities reinforces Unmind's position as a premier workplace mental health solution provider.

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How does Unmind support its employees in the Director of Consultant Relations role?

Unmind believes in a whole-person approach to employee well-being. As a Director of Consultant Relations, you would benefit from comprehensive health insurance, a generous annual leave policy, and a dedicated learning budget to foster your ongoing professional growth.

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What is the importance of the mental health aspect in the Director of Consultant Relations role at Unmind?

The mental health focus is integral to Unmind's mission. As the Director of Consultant Relations, you are not only selling services but also advocating for mental health awareness and solutions that help create healthier workplaces, making a real difference in employees' lives.

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What career growth opportunities does Unmind offer for the Director of Consultant Relations?

Unmind is a high-growth, VC-backed company that values internal talent development. In the Director of Consultant Relations role, you will have ample opportunities for career advancement as the company scales, alongside access to ongoing learning and support in your professional journey.

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Common Interview Questions for Director of Consultant Relations
What strategies would you use to build relationships with consultants and brokers as the Director of Consultant Relations at Unmind?

To build strong relationships, focus on understanding the unique needs of consultants and brokers, actively listening to their feedback, and demonstrating how Unmind's solutions align with their goals. Regular communication and follow-ups will also ensure a strong rapport.

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How would you advocate for Unmind’s services at industry events?

Advocating for Unmind's services at events involves showcasing data-backed results and client success stories while emphasizing Unmind’s commitment to mental health. Engaging with attendees through discussions and networking will position Unmind as an industry leader.

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Describe a successful partnership you established in the past.

When discussing past partnerships, highlight the steps taken to build mutual trust, identify shared goals, and collaborate on projects that provided value to both parties. Showcase how those efforts led to measurable growth.

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What do you believe are the most pressing challenges in the employee benefits landscape today?

Current pressing challenges include integrating mental health support into standard benefits packages, addressing stigma around mental health, and ensuring that employees have access to suitable and effective resources. Discussing these challenges will showcase your industry knowledge.

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How do you prioritize feedback from consultants when shaping Unmind’s offerings?

Prioritize feedback by implementing structured channels for consultants to share insights directly. Actively review and analyze this feedback, using it to refine Unmind's product offerings, ensuring they meet market demands and remain competitive.

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What role does data play in your approach to consultant relations?

Data is fundamental in identifying trends, tracking partnership effectiveness, and communicating the value of Unmind's offerings to stakeholders. Use data to ensure informed decision-making and illustrate impacts clearly to consultants.

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How would you enhance collaboration between the sales team and consultants?

Enhance collaboration by initiating regular meetings between the sales team and consultants to discuss leads and share insights. Implement training sessions aimed at understanding consultants' perspectives to better tailor sales strategies.

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What communication methods do you prefer for engaging with brokers and consultants?

Utilizing a blend of formal updates, informal check-ins, and collaborative brainstorming sessions can foster strong connections. Emphasize responsiveness to ensure that brokers and consultants feel valued and heard throughout the process.

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What initiatives have you successfully implemented in previous roles to drive growth through consultant relations?

Discuss specific co-marketing initiatives or educational programs implemented in your previous roles that successfully increased engagement with consultants and drove measurable growth for your organization.

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How do you plan to keep up with the evolving trends in mental health and employee benefits?

Keeping up with trends involves ongoing research, attending relevant conferences, subscribing to industry publications, and maintaining active discussions with experts. This proactive approach will ensure you remain a thought leader in the field.

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Unmind provides a B2B mental health platform that delivers clinically-backed tools and training for organisations. Unmind is based out of London, United Kingdom.

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Full-time, on-site
DATE POSTED
November 29, 2024

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