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Health Worker III (2587) - Behavioral Health Services (SFDPH)

Company Description

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status. 

  • Application Opening – Friday, December 27, 2024 
  • Application Deadline – Application filing will close on or after Friday, January 3, 2025.
  • Salary: $78,754-$95,654 Annually
  • Appointment Type: Temporary Exempt 
  • Recruitment ID: TEX-2587-EXEMPT

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services.

Job Description

Behavioral Health Services (BHS) is hiring for Health Worker III (2587) to support and expand services and programs.

Essential Duties:

  • In therapeutic rehabilitation programs, assists in the planning of recreational, educational, and work therapy activities.
  • Interviews and screens patients, identifies patient's general condition and assists in assessing specific patient conditions and in treatment planning in con-junction with professional staff; may perform crisis intervention activities.
  • Represents program staff in meetings with local community groups and govern-mental and social agencies to provide information on the activities and goals of the assigned program.
  • As a part of a therapeutic program, may conduct craft, recreation, and other activity groups; as directed, may assist in conducting therapy sessions with professional supervision.
  • Maintains records incidental -to other assigned duties, including patient's charts; may conduct surveys and operates technical equipment.
  • Supervises others, primarily in the lower Health Worker classifications.
  • When assigned to a specialized activities program, plans, implements, supervises, coordinates, publicizes, evaluates and documents the activities for patients, including social, creative, educational, physical and religious programs.
  • Perform other duties as assigned. 

Qualifications

MINIMUM QUALIFICATIONS 

EXPERIENCE: Two (2) years of verifiable experience within the last five (5) years, performing a combination of at least two (2) of the following duties:

  • Serving as a liaison between targeted communities and healthcare agencies.
  • Providing culturally appropriate health education/information and outreach to targeted populations.
  • Providing referral and follow up services or otherwise coordinating care.
  • Providing informal counseling, social support and advocacy to targeted populations.
  • Escorting and transporting clients.
  • Providing courier/dispatcher functions.
  • Performing pre-clinical examinations of vital statistics, such as measuring a patient's weight, height, temperature and blood pressure.

Substitution: Possession of a Community Health Worker Certificate from City College of San Francisco can substitute for 6 months of experience.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

One year of full-time employment is equivalent to 2000 hours. (2000 hours of qualifying work experience is based on a 40-hour work week.) 

Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities.

Additional Information

How to apply:

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process. 

Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link. 

Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address. 

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. 

Additional information regarding Employment with the City and County of San Francisco: 

If you have any questions regarding this recruitment or application process, please contact the analyst, Elaine Adams at [email protected] or (628) 271-6974.

We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Average salary estimate

$87204 / YEARLY (est.)
min
max
$78754K
$95654K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Health Worker III (2587) - Behavioral Health Services (SFDPH), City and County of San Francisco

Are you passionate about supporting mental health and wellness in the community? The San Francisco Department of Public Health (SFDPH) is looking for a dedicated Health Worker III to join our Behavioral Health Services team. This rewarding position centers around providing essential therapeutic rehabilitation programs to help individuals lead healthier and more fulfilling lives. As a Health Worker III, you'll be involved in planning and conducting recreational, educational, and work therapy activities tailored to the needs of our clients. You'll collaborate with professional staff, conducting assessments and interviews to inform treatment planning, and even assist in crisis intervention when necessary. Building connections within the community is a big part of the role, as you'll represent our program in meetings and share insights on our mission and goals. This position allows you to lead various activity groups, supervise lower classifications, and coordinate exciting programs that promote social interaction and skill development among participants. With a salary range of $78,754-$95,654 annually, this temporary exempt role is your opportunity to make a meaningful impact in the lives of those in need. If you're ready to contribute to our diverse and inclusive public health initiatives while developing your career in behavioral health, we can't wait to hear from you!

Frequently Asked Questions (FAQs) for Health Worker III (2587) - Behavioral Health Services (SFDPH) Role at City and County of San Francisco
What are the main responsibilities of a Health Worker III at SFDPH?

As a Health Worker III at the San Francisco Department of Public Health, your main responsibilities will include planning therapeutic rehabilitation programs, interviewing and assessing patients, performing crisis intervention, leading activity groups, and representing our program in community meetings. You'll also assist in supervising junior staff and maintaining patient records, all of which contribute to our mission of promoting mental health and wellness in San Francisco.

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What qualifications do I need to apply for the Health Worker III position at SFDPH?

To qualify for the Health Worker III role at the San Francisco Department of Public Health, you must have at least two years of experience in health-related roles that include tasks like providing health education, coordinating care, or offering social support. Additionally, a Community Health Worker Certificate from City College of San Francisco can substitute for six months of experience. It's essential to clearly document your qualifications in your application to ensure consideration.

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How does the Health Worker III role contribute to the community at SFDPH?

The Health Worker III position at the San Francisco Department of Public Health plays a crucial role in enhancing community health by providing direct support to individuals experiencing behavioral health challenges. Through recreational and therapeutic programs, you help clients build skills, improve their mental health, and foster meaningful connections within the community. This position is vital for promoting equity and access to quality healthcare for all San Franciscans.

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What is the salary range for the Health Worker III position at SFDPH?

The salary range for the Health Worker III position at the San Francisco Department of Public Health is between $78,754 and $95,654 annually. This competitive salary reflects the important work you will do to support mental health initiatives and contribute to the overall well-being of San Francisco's diverse communities.

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When is the application deadline for the Health Worker III position at SFDPH?

The application process for the Health Worker III position at the San Francisco Department of Public Health opens on Friday, December 27, 2024, and will close on or after Friday, January 3, 2025. It’s important to submit your application within that timeframe to be considered for this impactful role.

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Common Interview Questions for Health Worker III (2587) - Behavioral Health Services (SFDPH)
How would you handle a crisis situation with a patient in the Health Worker III role?

In a crisis situation, it's essential to remain calm and assess the patient's condition. I would utilize crisis intervention techniques, such as active listening and empathy, to de-escalate the situation. Additionally, I would involve my supervising professionals immediately if the situation escalates or requires additional support, ensuring the patient's safety and well-being is the top priority.

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Can you describe your experience with community outreach and education?

Certainly! In my previous role, I served as a liaison between healthcare agencies and targeted communities. I developed culturally relevant health education materials and organized community workshops that engaged participants and encouraged healthy behaviors. Through this outreach, I built trust within the community, facilitating better access to health services.

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What therapeutic activities do you think are essential for patients with behavioral health needs?

I believe a range of therapeutic activities is key, including art therapy, outdoor recreational activities, and structured group discussions. These activities foster self-expression, build social connections, and empower patients to share their experiences in a supportive environment, which is vital for their recovery journey.

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How do you prioritize and manage your tasks in a fast-paced environment?

To effectively manage tasks in a fast-paced environment, I prioritize based on urgency and impact. I maintain a structured daily schedule, allowing for flexibility to address unexpected situations. Regular communication with team members also plays a crucial role in ensuring that we are aligned and can support each other when needed.

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How do you support clients from diverse backgrounds in your work?

To effectively support clients from diverse backgrounds, I focus on cultural competence. This means actively listening to their stories, respecting their unique experiences and perspectives, and adapting my approach based on their individual needs. I also advocate for resources and services that align with their cultural values, ensuring they feel understood and valued in their care.

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What do you understand about the mission of SFDPH?

The mission of the San Francisco Department of Public Health is to protect and promote the health of all San Franciscans. It strives for health equity and ensures all community members have access to quality healthcare services. I align with this mission and believe my work as a Health Worker III can directly contribute to achieving these goals.

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Describe a time when you had to advocate for a client’s needs.

In a previous role, I had a client who struggled to access necessary mental health resources. I advocated on their behalf by coordinating with local service providers, ensuring that they received timely care. By actively listening to their concerns and navigating the healthcare system, I successfully helped them gain access to essential services.

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How comfortable are you conducting assessments and planning treatment with a professional team?

I am very comfortable conducting assessments as it’s a vital part of providing effective care. My experience includes collaborating with multidisciplinary teams, analyzing patient information, and contributing to treatment planning sessions. I value teamwork and communication, which are crucial for holistic patient-centered care.

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What role do you think recreation and social activities play in rehabilitation?

Recreational and social activities are crucial in rehabilitation as they promote engagement, reduce feelings of isolation, and foster community interaction. These activities not only enhance clients' social skills but also improve their mood and overall mental health, which are key components of effective recovery and therapy.

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Why do you want to work as a Health Worker III at SFDPH?

I am passionate about community health and mental wellness, and the opportunity to work with SFDPH aligns with my values of equity and inclusivity. I admire SFDPH's commitment to diverse populations and its holistic approach to health. Joining your team would allow me to make a meaningful impact while growing professionally in the behavioral health field.

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The mission of The San Francisco Department of Human Resources is to recruit, engage, and develop the City's workforce to meet the expectations and service needs of San Franciscans. DHR administers the City's civil service system, ensures payment ...

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DATE POSTED
December 29, 2024

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