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Assistant Commissioner

Job Description

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $163,800.00 – $173,800.00.

THIS POSITION IS ONLY OPEN TO INTERNAL ACS APPLICANTS WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE LISTED ABOVE.

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community.

ACS’ Division of Family Permanency Services (FPS) is responsible for ensuring high-quality services are provided to children in foster care by supporting provider agency staff with technical assistance and other services for children in foster care. FPS staff offer guidance to provider agencies on child welfare policies and procedures to improve service delivery and achieve safety, permanency, and well-being for children in foster care. The Division includes the Office of Provider Agency Collaboration and Engagement, Office of Strategic Program Support (OSPS), Office of Older Youth Development Services, and the Office of Youth Success Services.

Within FPS, the Office of Older Youth Development Services (OYDS) actively partners with our contracted foster care agency providers, youth, and families to support timely and safe permanency planning, promote shorter lengths of stay in residential placements, and connection to supportive and permanency adult connection for APPLA youth. Additionally, OYDS provides technical assistance focused on improving safety and well-being, and best practice outcomes for youth 12-21 years of age.

FPS OYDS is seeking an Assistant Commissioner (AC) who will be responsible for designing and implementing programmatic and policy initiatives to improve permanency outcomes for ACS-involved children and youth. The AC will work closely with cross-divisional partners and community-based programs, foundations, and other key stakeholders as well as oversee and manage the oversight of multiple units and functions provided by the unit for ACS and provider staff. The AC will oversee Foster Care Family Team Conferencing, Preparing Youth for Adulthood, Quality Care Systems, Crossover Youth Justice Practice, Case Practices in troubleshooting complex critical cases, and policy design.

The duties and responsibilities of the Assistant Commissioner will include, but will not be limited to:

- Develop and implement policies, practices, and materials to ensure children and parents who make contact with the Child Welfare System are informed and connected to appropriate resources and support services that meet their individualized needs

- Develop and implement materials, trainings, and technical assistance to ensure ACS and provider agency staff are knowledgeable on key practices, and guided around Family Team Conferencing, Reentry, and Independent Reviews

- Create innovative programming designed to bridge the gap of permanency achievement for children, teens, and families in the child welfare system

- Inform agency staff on changes in conferencing, APPLA, reentry, EFFC Transition meetings of updated guidance and practice needs

- Design and provide training on best case practices and normative experiences for conference facilitators

- Represent ACS at City and Statewide foster care related meetings and conferences

- Participate as a member of interagency task forces and workgroups involving older youth issues and the child welfare system as needed

- Evaluate staff and the success of the unit


ADDITIONAL INFORMATION:

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.


TO APPLY:

- Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID #686614
- NO PHONE CALLS, FAXES, OR PERSONAL INQUIRIES PERMITTED
- NOTE: ONLY THOSE CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED

Qualifications

1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, in a large governmental agency, business firm, civic or community organization operating in the area of social services, including one year at the administrative or managerial level; or

2. Education and/or experience equivalent to "1" above. Graduate education or a license may substitute for up to a maximum of three years of experience in the area of social services, but not for the one year of experience at the administrative or managerial level as described in "1" above, as follows:

(A) A master’s degree from an accredited college or university in accounting, business, child welfare, counseling, economics, education, finance, human resources, labor relations, management, management science, nursing, operations research, organizational behavior, personnel or public administration, political science, psychology, sociology, social work, statistics, and/or urban studies may substitute for two years of experience; and/or

(B) Graduate education beyond the baccalaureate degree may be substituted at the rate of 30 semester credits from an accredited college or university in the area(s) listed in “2(A)” above for each year of experience up to a maximum of three years; or

(C) A valid New York State Registration as a Licensed Clinical Social Worker (LCSW) or Licensed Master of Social Work (LMSW) may substitute for three years of experience.

However, all candidates must have a baccalaureate degree from an accredited college and one year of experience at the administrative or management level as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$168800 / YEARLY (est.)
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$163800K
$173800K

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What You Should Know About Assistant Commissioner, City of New York

Are you passionate about child welfare and making a meaningful impact in the lives of youth and families? Then the role of Assistant Commissioner at the Administration for Children’s Services (ACS) in New York City could be the perfect fit for you! In this crucial position, you will help steer programmatic and policy initiatives designed to improve permanency outcomes for those involved with ACS. You’ll collaborate with community organizations, foundations, and key stakeholders to provide guidance and support across various units within the organization. You will not only oversee vital functions like Foster Care Family Team Conferencing but also design innovative programs to bridge gaps in permanency achievement. The Assistant Commissioner will play a pivotal role in ensuring that children, teens, and families in the child welfare system receive the resources and support they need. Your responsibilities will include developing training materials and technical assistance resources to empower ACS and provider agency staff, as well as representing ACS in city and state-wide meetings. A background in social services, excellent communication skills, and a knack for developing policies and training will set you up for success in this impactful role. If you are ready to help shape the future of child welfare and lead initiatives that prioritize the safety and well-being of children and families, we would love to hear from you!

Frequently Asked Questions (FAQs) for Assistant Commissioner Role at City of New York
What are the primary responsibilities of the Assistant Commissioner at ACS?

The Assistant Commissioner at the Administration for Children’s Services (ACS) is responsible for designing and implementing programmatic and policy initiatives that improve permanency outcomes for children and families. This includes overseeing various functions like Foster Care Family Team Conferencing and ensuring that ACS staff and provider agencies are trained and informed on key practices. Additionally, the AC will evaluate the success of the unit and develop innovative programming to bridge gaps in service delivery.

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What qualifications are needed to apply for the Assistant Commissioner position at ACS?

To apply for the Assistant Commissioner position at ACS, candidates must have a bachelor's degree from an accredited institution and four years of progressively responsible experience in social services, which includes one year at an administrative or managerial level. Graduate degrees in relevant fields or specific licenses, such as a Licensed Clinical Social Worker (LCSW), can substitute for some experience, but a bachelor's degree and administrative experience are required.

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What is the work environment like for the Assistant Commissioner at ACS?

The work environment for the Assistant Commissioner at the Administration for Children’s Services is dynamic and collaborative. The AC will engage with a diverse workforce that focuses on child welfare and youth development, working closely with cross-divisional partners and community organizations. The role also demands strong communication and leadership skills to facilitate training and guide team members effectively.

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What type of impact can the Assistant Commissioner have on youth and families?

The Assistant Commissioner at ACS can have a profound impact on youth and families by ensuring that program initiatives effectively support timely and safe permanency planning. This entails implementing policies and resources that meet the individualized needs of children in foster care, ultimately leading to improved outcomes in their safety, well-being, and family connections.

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How does the Assistant Commissioner role contribute to the overall mission of ACS?

The Assistant Commissioner role directly contributes to the mission of the Administration for Children’s Services by enhancing the quality of services provided to children and families. By developing and overseeing innovative policies and training programs, the AC ensures that the needs of those involved with the child welfare system are met, thereby promoting the safety and well-being of New York City's most vulnerable populations.

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Common Interview Questions for Assistant Commissioner
Why do you want to work as an Assistant Commissioner at ACS?

When answering this question, consider highlighting your passion for child welfare and community services. Explain how your professional background aligns with the mission of ACS, and share specific examples of how you have made an impact in similar roles.

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Can you describe a successful program or policy you’ve developed in your previous work?

Detail a specific program or policy you developed, focusing on your role in the process. Mention the challenges you faced, how you overcame them, and the positive outcomes achieved as a result of the implementation.

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How do you handle conflict among team members or stakeholders?

Discuss your conflict resolution strategies, emphasizing open communication and understanding differing perspectives. Highlight a specific instance where you successfully navigated conflict, leading to a productive resolution.

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What strategies would you implement for improving permanency outcomes?

Outline your understanding of permanency outcomes, and present strategic ideas based on best practices in child welfare. Discuss methods for collaboration with community organizations and the importance of training for ACA staff.

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What is your experience with Family Team Conferencing?

Share any relevant experience with Family Team Conferencing. Discuss its significance in child welfare, including how it fosters communication and connection among families while promoting better outcomes for youth.

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How would you evaluate the success of programs related to youth in foster care?

Discuss concrete metrics you would use to measure success, such as outcomes for youth, satisfaction of families and stakeholders, and data collection methods. Reflect on how this evaluation informs future program adjustments.

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What challenges do you anticipate in this role, and how would you address them?

Recognize potential challenges, such as resource limitations or stakeholder alignment. Suggest proactive approaches to overcoming these obstacles through collaboration, innovation, and data-driven decision-making.

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How do you stay current with trends and changes in child welfare policies?

Discuss your commitment to professional development, such as attending conferences, subscribing to relevant publications, and networking with other professionals in the field to stay updated on best practices and policy changes.

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Describe your leadership style when managing team dynamics.

Articulate your leadership philosophy. Provide examples of how you foster an inclusive environment, encourage team collaboration, and support individual team members’ growth and development.

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What role does stakeholder engagement play in your approach to child welfare?

Emphasize the importance of engaging with stakeholders in developing effective programs. Discuss strategies for building relationships and creating channels for communication between the agency, community, and families involved.

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DATE POSTED
December 9, 2024

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