ASSISTANT RESIDENT BUILDING SUPT (HA)

In the Assistant Resident Building Superintendent role at NYCHA, your primary responsibilities include overseeing daily maintenance operations, supervising the repair of various building systems, conducting inspections, managing inventory supplies, and ensuring timely completion of work orders in Maximo. It’s a role that requires leadership, attention to detail, and excellent communication skills to maintain the quality of living for residents.

To qualify for the Assistant Resident Building Superintendent position at NYCHA, you need to have either one year of permanent service in a relevant title, or a high school diploma plus four years of experience in building maintenance, with two years in a supervisory role overseeing at least two employees. Additional educational credentials may substitute for some experience, but hands-on supervisory skills are essential.

For NYCHA employees seeking a promotional opportunity as an Assistant Resident Building Superintendent, it’s important to have served at least one year in your current title. The focus on promotions fosters internal growth and ensures that you have the experience needed to excel in the new role while benefiting from the organization's values and culture.

Yes! NYCHA encourages qualified individuals with disabilities to apply for the Assistant Resident Building Superintendent position under the 55-a Program. It’s a fantastic opportunity for those who meet the criteria, ensuring inclusivity and diversity within the workforce.

NYCHA provides an excellent array of benefits for the Assistant Resident Building Superintendent position, including various medical coverage options, retirement plans through NYCERS, and deferred compensation plans. These benefits aim to support you both personally and professionally, making it a rewarding workplace.

In your response, highlight specific examples of how you've successfully led a team in previous roles. Discuss your leadership style, any challenges you've faced, and how you motivated team members to achieve goals while maintaining high standards in building maintenance.

When answering this question, share your experience using Maximo or similar maintenance management software. Outline your ability to track work orders, inventory, and how you ensure that repairs are effectively logged and completed in a timely manner.

Demonstrate your problem-solving skills and ability to think on your feet. Discuss your approach to prioritizing emergencies, coordinating with staff, and communicating with residents to ensure that the issue is resolved quickly and effectively.

Describe your systematic approach to building inspections, including what areas you focus on, how you document findings, and how you follow up on repairs. Stress the importance of thoroughness and attention to detail in keeping residents safe and comfortable.

Your response should show that you can effectively manage multiple projects at once. Talk about time management strategies, communication with team members, and the importance of staying organized to ensure that all maintenance tasks are completed on schedule.

Discuss qualities like leadership, problem-solving abilities, effective communication, and empathy. Highlight how these traits contribute to creating a positive living environment and how they pertain to your own work ethic.

Share your experience with inventory management. Discuss the importance of maintaining accurate records, forecasting needs based on upcoming projects, and efficiently organizing storage to ensure that materials are readily available when needed.

Use this opportunity to showcase your conflict-resolution skills. Describe a specific situation, how you addressed the disagreement, and the outcome, emphasizing the importance of teamwork and collaboration in the workplace.

Discuss your knowledge of preventative maintenance strategies and emphasize the importance of proactive measures in reducing costs and improving safety. Share ideas like scheduling regular check-ups, training staff, and leveraging technology to track maintenance work.

Speak from the heart! Share your passion for community service, your admiration for NYCHA’s mission, and how you believe your skills align with the position. Being genuine can leave a strong impression on the interviewers.