Placement Coordinator

As a Placement Coordinator at NYCHA, your main responsibilities will include acting as a liaison to hiring managers, creating action plans for hiring needs, scheduling interviews, and processing new appointments. You'll also be responsible for identifying and sourcing talent pools, conducting pre-employment screenings, and maximizing new hires' satisfaction with the onboarding experience.

To qualify for the Placement Coordinator position at NYCHA, candidates must possess a high school diploma or equivalent along with three years of relevant experience in community work or related activities. Educational background or equivalent experience in human resources also meets the qualifications, ensuring that you have a strong understanding of the recruitment processes.

NYCHA places a strong emphasis on the onboarding journey of new hires. As a Placement Coordinator, you will conduct HR pre-orientation and schedule training for required titles, ensuring that every new employee has the resources and knowledge they need to thrive in their new role.

Placement Coordinators at NYCHA enjoy a comprehensive benefits package that includes a choice of medical coverage plans, a deferred compensation plan, and participation in the defined pension benefit plan as a member of the NYC Employees Retirement System (NYCERS), ensuring a secure future.

The work environment for a Placement Coordinator at NYCHA is inclusive and collaborative. NYCHA is committed to creating a diverse workforce and provides an environment free from discrimination and harassment, which fosters teamwork and effective communication among staff.

When answering this question, discuss your specific roles and responsibilities in past positions related to recruitment. Highlight any successful placements you've made, how you built relationships with hiring managers, and your methods for sourcing candidates.

Share your approach to time management, including tools or methods you use to organize your tasks. Provide examples of how you have successfully juggled different hiring needs in the past, emphasizing your ability to remain adaptable.

Explain your techniques for talent sourcing, such as leveraging social media, networking events, or job fairs. Discuss any innovative ideas you've implemented to find qualified candidates, showcasing your creativity and resourcefulness.

Emphasize the importance of communication and support during the onboarding process. Talk about how you engage with new hires, gather feedback, and respond to their needs to create a welcoming atmosphere.

Use the STAR method (Situation, Task, Action, Result) to outline a specific scenario where you faced challenges. Talk about how you addressed obstacles, collaborated with hiring managers, and ultimately achieved a successful hiring outcome.

Discuss your experience with HR databases, emphasizing any software you've used. Mention how you maintain accurate data and your familiarity with the administrative tasks involved, ensuring compliance and organization.

Highlight the importance of inclusivity in the hiring process. Discuss ways you've implemented diversity initiatives or how you actively seek diverse talent pools to ensure that the workforce reflects the community it serves.

Focus on your conflict-resolution skills. Talk about the importance of listening to both parties and finding a resolution that aligns with company values while maintaining professionalism and fairness.

Share your techniques for assessing resumes and conducting interviews. Discuss criteria you consider important and any specific tools or assessments you utilize to gauge candidate fit.

Encourage the candidate to immerse themselves in the company culture and build relationships with colleagues. Advise them to be proactive in learning the processes, utilize available resources, and continuously seek feedback from both candidates and hiring managers.