Bilingual Night Manager - Building Maintenance and Janitorial

CHANGE DEPARTMENT TO USE

Do you have experience in building maintenance, janitorial or similar industries? Do you have strong management experience and good communication skills? Are you seeking a part-time or full-time evening shift position? If you answered yes, consider this great opportunity with City Wide!

We are seeking a Night Manager to join our team! This critical position is responsible for assisting with contract compliance for designated building maintenance services, as well as maintaining the relationship between City Wide and Independent Contractors. Employee must possess ability to review the client contract and verify that obligations from the scope of work have been met.

Why City Wide?

City Wide Facility Solutions is a leader in the building maintenance industry, with a locations that serve communities across the U.S. and Canada. Our values of community, accountability and professionalism are how we model success. At City Wide, you will find a high-energy work environment that rewards performance within a collaborative, inclusive and fun environment. Are you ready to join?

Essential functions

• Develop and maintain productive working relationships with Independent Contractors (ICs) by communicating client priorities and collaborating on solving problems.
• Review scope of work and ensure quality assurance to retain existing business and gain new business.
• Communicate with Facility Solutions Manager daily for any issues that need immediate attention, including the nightly recap via nightly report and photos.
• Make recommendations for IC work assignments, manage to client standards and company guidelines and discharge if not meeting service level agreement.
• Manage inspections, customer complaints, customer requests, new client starts, accounts otherwise needing attention.
• Execute City Wide’s New-Start Policy, Customer Compliant Policy, Four Star Policy, and other operational policies and procedures.
• Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use.
• Other duties as necessary.

• Bilingual (English / Spanish) with excellent written communication skills
• High school diploma required or equivalent experience in commercial janitorial services industry.
• 3 years of prior experience in management; coaching, motivating, developing, and leading a team in multi-unit or locations.
• Building, facilities, janitorial or similar industry experience a plus!
• Strong planning, organization skills, and attention to detail.
• Must be innovative and strive for continuous process improvement.
• CRM experience preferred.

Physical Demands

The physical demands are representative of requirements that must be met by an employee to successfully perform the essential functions of this job. Constant sitting, bending, standing, and walking throughout the shift. Ability to lift up to 25 pounds.

City Wide Facility Solutions offers a competitive compensation and benefits, including car and cell phone allowance. Full time employees also have access to matching 401K, Paid Time Off, Medical / Dental / Vision benefits.

City Wide is an Equal Opportunity Employer.