Senior Manager, New Partnerships

The key responsibilities for the Senior Manager, New Partnerships at Cleo include identifying and evaluating potential partnerships, particularly with third-party administrators, insurance providers, and employee benefit platforms. The role also involves collaborating with the Marketing team to drive engagement through effective inbound strategies and creating compelling presentations and pricing proposals to secure partnerships. Overall, this role encompasses owning the entire sales cycle from prospecting to contract closure.

To qualify for the Senior Manager, New Partnerships role at Cleo, candidates should have a bachelor's degree and 3-5 years of experience in partnership sales. A strong understanding of third-party administrators, insurance providers, and the digital health space is crucial. Additionally, excellent written and verbal communication skills and familiarity with CRM and sales tools like Salesforce and ZoomInfo are necessary for success in this role.

Candidates looking to join Cleo as a Senior Manager, New Partnerships should possess relevant experience in partnership sales, particularly within the benefits industry. A proven track record in securing and closing new partnerships is essential, along with an established network among various industry players. Experience working across multiple channels with consultants and brokers will greatly enhance a candidate's profile.

Cleo fosters a collaborative and motivated company culture that values diversity and inclusivity. As a Senior Manager, New Partnerships, you will be joining a team that is passionate about improving family care through innovative partnerships while supporting employees' growth and well-being. Cleo believes in the power of passion over perfection and welcomes candidates from diverse backgrounds to thrive in this empowering environment.

In addition to a competitive salary range of $135,000 - $150,000, Cleo provides a comprehensive benefits package for the Senior Manager, New Partnerships role. This includes health insurance (medical, dental, and vision), paid holidays, flexible vacation, paid parental leave, a 401(k) plan, and wellness perks. Cleo is committed to supporting the well-being and work-life balance of its employees.

To effectively identify potential partnerships, I would leverage market research to understand key industry players and trends. Networking at industry events and utilizing platforms like LinkedIn can help in finding out potential partners who align with Cleo's mission. I would also utilize existing relationships and consult with stakeholders to uncover new opportunities.

Handling rejections professionally is crucial. I focus on gathering feedback, which can provide valuable insights for future approaches. Maintaining a positive attitude and viewing rejections as learning opportunities helps me refine my strategy and strengthen future pitches.

I have extensive experience using CRM tools like Salesforce and HubSpot to track leads and manage the sales pipeline. These platforms help in analyzing customer data, which enables informed decision-making and improved follow-ups with potential partners.

When crafting a partnership proposal, it’s important to understand the prospective partner's needs and what challenges they face. I focus on aligning our solutions with their objectives while outlining the mutual benefits and ROI. A strong narrative, backed by data and success stories, enhances the proposal's appeal.

Collaboration with the marketing team is vital. We could co-develop campaigns that showcase the advantages of our partnerships. By sharing insights on market trends and audience preferences, I can work with marketing to ensure our messaging resonates effectively, driving engagement with potential partners.

I believe key metrics include revenue generated from partnerships, the number of new partnerships secured, partner satisfaction, and the overall growth in customer engagement. Keeping track of these metrics allows for data-driven adjustments to enhance partnership outcomes.

Effective communication relies on setting clear expectations from the onset. Regular check-ins and updates ensure that all parties are aligned. I also foster an open communication culture where feedback is encouraged, paving the way for strong, collaborative partnerships.

In a previous role, I encountered a partnership that faced internal resistance from both sides. I initiated joint meetings to open lines of communication and address concerns directly. This transparency led us to find common ground and ultimately establish a successful collaboration that exceeded expectations.

I'm genuinely motivated by the opportunity to create meaningful and transformative partnerships that align with a mission-driven organization. Contributing to a cause that positively impacts families fuels my passion, and knowing I can drive growth while supporting health and well-being is rewarding.

I stay updated on benefits industry changes by subscribing to industry publications and attending webinars and networking events. Engaging in professional groups and forums allows me to share insights with peers and stay informed about upcoming trends and innovations.