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Fleet Support Administrator

CloudTrucks is looking for a dedicated and detail-oriented professional to join our Safety & Compliance team in supporting our fleet operations. In this role, you’ll be responsible for executing daily trucking compliance tasks, ensuring adherence to key rules and regulations, and escalating complex issues to the team’s Subject Matter Expert. The ideal candidate thrives in a fast-paced environment, works independently with precision, and consistently delivers accurate and timely results.


This role will require this person to be in office hybrid at our Dallas, TX office.

What You'll Do

  • Maintain driver candidate incoming records.

  • Review expired documents, request updates and upload into various databases.

  • Monitor driver fitness, eligibility, and safety score thresholds, taking necessary action.

  • Post-Accident driver communication, statement collection and recording.

  • File retention and organization for all government communications.

  • Weekly Driver reconciliation - Insurance/Console/Samba.

  • Monitor driver safety score thresholds and add to Safety Watch.

  • Manage Safety & Compliance various  inboxes and addressing inquires promptly.

  • Create and manage safety training materials as directed.

  • Process permit renewals for trucking operations.

  • Prepare and submit external compliance reporting.

What You Need to Have

  • Bachelors degree or equivalent experience

  • 2 years administrative office experience

  • Excellent written and verbal communication skills

  • Problem solving and analytical skills

  • Highly organized, detail oriented and able to multi-task based on changing priorities

  • Proficient in Google Suite  applications including Docs, Sheets, Slides and Gmail

  • Experience in fleet compliance, data entry, or fleet maintenance is a plus but not required

About CloudTrucks

CloudTrucks is a virtual trucking carrier in the multi-billion dollar trucking space. Core to this industry are over 3.5M truck drivers. They move more than 70% of all goods transported around the U.S., yet operate in a highly fragmented industry with huge opportunities for products, services and automation. We strive to deliver solutions that help truck drivers operate with much greater efficiency, increase their revenue, and offload business complexity. We are looking for uniquely exceptional people to join us on our journey as we massively scale into an industry-defining business.

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Average salary estimate

$57500 / YEARLY (est.)
min
max
$50000K
$65000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Fleet Support Administrator, CloudTrucks

CloudTrucks is on the lookout for a Fleet Support Administrator to join our dynamic Safety & Compliance team in Dallas, TX. This isn't just any job; it's a chance to be part of an exciting and innovative company that's changing the game in the trucking industry. As a Fleet Support Administrator, you'll be diving into the day-to-day operations that keep our fleet running smoothly. Your responsibilities will include maintaining driver candidate records, reviewing and updating documents, and monitoring driver fitness and safety scores. You'll also manage communications during post-accident scenarios and ensure that all government correspondence is organized and filed correctly. The role demands someone who is highly organized, detail-oriented, and capable of balancing multiple tasks in a fast-paced environment. If you enjoy problem-solving and working independently, this position could be a perfect fit for you. Knowledge of Google Suite and some experience in fleet compliance or data entry are highly advantageous, although not mandatory. At CloudTrucks, we pride ourselves on fostering an inclusive environment and are committed to supporting our team's growth and success. So, if you're ready to take your career to new heights while helping to transform the trucking industry, apply today and become part of our journey!

Frequently Asked Questions (FAQs) for Fleet Support Administrator Role at CloudTrucks
What are the main responsibilities of a Fleet Support Administrator at CloudTrucks?

As a Fleet Support Administrator at CloudTrucks, your main responsibilities revolve around ensuring trucking compliance. You'll manage driver records, monitor safety scores, handle post-accident communications, and maintain the filing of government communications. Essentially, you'll be pivotal in supporting our fleet operations and ensuring everything runs smoothly.

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What is the required experience for the Fleet Support Administrator position at CloudTrucks?

For the Fleet Support Administrator role at CloudTrucks, a Bachelor's degree or equivalent experience is required, along with a minimum of 2 years in an administrative office setting. Familiarity with fleet compliance or data entry can give you an edge, but it is not strictly necessary.

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What skills are essential for a Fleet Support Administrator at CloudTrucks?

Essential skills for a Fleet Support Administrator at CloudTrucks include excellent written and verbal communication, strong problem-solving and analytical abilities, and high levels of organization. Being proficient with Google Suite applications is also important, as is the ability to multitask in a fast-paced environment.

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What does the working environment look like for a Fleet Support Administrator at CloudTrucks?

The working environment for a Fleet Support Administrator at CloudTrucks is a hybrid setup at our Dallas office. This means you can enjoy some flexibility while being part of a vibrant Safety & Compliance team that values collaboration and innovation.

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What opportunities for growth are available for a Fleet Support Administrator at CloudTrucks?

At CloudTrucks, we are deeply committed to the personal and professional growth of our employees. Joining as a Fleet Support Administrator could serve as a stepping stone towards various roles in operations, compliance, or safety management, as you gain valuable experience in the trucking industry.

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Common Interview Questions for Fleet Support Administrator
Can you describe your experience with maintaining compliance records?

When answering this question, discuss any specific tools or methods you’ve used to maintain accurate records. Highlight your attention to detail and organization skills, as these are crucial for the Fleet Support Administrator role at CloudTrucks.

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How do you prioritize tasks in a fast-paced work environment?

Share a specific example of how you've successfully managed competing tasks in the past. Illustrate your ability to assess urgency and importance, and explain how you organize your workload to meet deadlines.

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What strategies do you use to communicate effectively with drivers and team members?

Talk about your communication style and any techniques you've adopted, like active listening or tailoring your communication based on the audience. Emphasize your ability to convey important information clearly, especially during sensitive situations like post-accident reporting at CloudTrucks.

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Describe a time when you had to handle a compliance issue. What was the outcome?

Use the STAR method to outline the Situation you faced, the Task you were responsible for, the Action you took, and the Results achieved. This showcases your problem-solving and analytical skills, both of which are essential for the Fleet Support Administrator position at CloudTrucks.

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What experience do you have with Google Suite applications?

Detail your proficiency with various Google Suite tools. You might mention how you've used Docs for documentation, Sheets for tracking metrics, and Gmail for effective communication, illustrating how these skills will benefit your role at CloudTrucks.

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How do you ensure accuracy when dealing with data entry tasks?

Focus on your strategies for quality assurance, such as double-checking data entries, using formulas for consistency in Sheets, or regularly updating files. Your ability to ensure accuracy is key for the Fleet Support Administrator role at CloudTrucks.

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What steps would you take if you noticed a safety score was nearing the threshold?

Discuss your proactive approach to monitoring safety scores and your familiarity with relevant regulations. Explain how you would communicate with the driver and collaborate with your team to address the issue before it escalates.

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How would you approach creating safety training materials?

Describe any past experiences you have in developing training materials, and emphasize your creativity and attention to detail in ensuring that the content is informative and easy to understand, contributing to the overall safety culture at CloudTrucks.

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Why are you interested in working for CloudTrucks as a Fleet Support Administrator?

Connect personal interests to CloudTrucks' mission. Express admiration for their innovative approach to the trucking industry and how you see yourself contributing to their goals while also growing professionally within the company.

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What do you understand about the importance of compliance in the trucking industry?

Discuss how compliance not only ensures safety but also protects the company from legal repercussions. Highlight your understanding of the regulations and your commitment to upholding them, which aligns perfectly with the responsibilities at CloudTrucks.

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Empower trucking entrepreneurs to capture more value from the economy they are literally driving, and make it easier for them to own and manage their businesses

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Full-time, hybrid
DATE POSTED
December 3, 2024

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