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Supply Chain Manager

At Coco, we’re dedicated to revolutionizing the last-mile delivery experience. We believe that the delivery service industry, as it stands, is under-serving merchants, and we are committed to creating a frictionless, reliable, consistent, and sustainable delivery experience for merchants and their customers in cities everywhere.

About the Role:
As the Supply Chain Manager at Coco, you will oversee our supply chain operations to ensure efficient, sustainable, and cost-effective processes. In this role, you will manage the end-to-end supply chain, including procurement, logistics, inventory management, and vendor relationships, all while aligning with Coco’s mission of perfecting last-mile delivery. You’ll be responsible for optimizing our supply chain systems, ensuring product availability, creating and keeping an MRP system up to date, making sure all parts & assemblies have part numbers in Arena, working with foreign vendors to ship and receive all parts and identifying opportunities for process improvements. Additionally, you’ll work closely with internal teams to align supply chain strategy with Coco’s broader operational and strategic goals.

About the Operations Team:
The Operations team at Coco plays a crucial role in delivering exceptional experiences to our merchants and their customers. This team is responsible for maintaining a robust, efficient, and resilient supply chain that supports Coco’s operational demands. Working closely with vendors, logistics partners, and internal stakeholders, the Operations team ensures that Coco’s robotic delivery solutions are equipped and ready to perform at the highest standard, from sourcing and logistics through to deployment.

Day in the Life:
As the Supply Chain Manager, you’ll be at the center of Coco’s supply chain operations. Your day will involve collaborating with suppliers to secure timely deliveries, monitoring inventory levels to prevent shortages, and working with internal teams to forecast demand. You’ll also spend time making sure all inventory is accounted for and in our system as well as analyzing data to identify bottlenecks and implementing strategies to optimize the supply chain process. By ensuring seamless coordination with vendors, logistics partners, and internal teams, you’ll play a pivotal role in supporting Coco’s mission of providing reliable and efficient last-mile delivery solutions.

Basic Qualifications:

  • Bachelor’s degree or equivalent professional experience in supply chain management, logistics, business, or a related field

  • 3+ years of experience in supply chain management, logistics, or a related field

  • Proven expertise in data analysis with proficiency in business intelligence tools (e.g., Sigma, Quicksight, PowerBI, Tableau, or similar)

Preferred Qualifications:

  • Experience using Arena

  • Experience with MRP systems & MRP maintenance

  • Demonstrated experience in managing omni-channel supply chain operations

  • Skilled in automation and optimization of logistics and supply chain processes using AI-driven tools

  • Experience working with Business Process Outsourcing (BPO) partners to enhance supply chain operations

  • Advanced data analysis skills, with a strong command of SQL

  • Proficient in Excel/Google Sheets with deep knowledge of supply chain modeling

  • Excellent communication and vendor management skills

Coco is an Equal Opportunity Employer
We are committed to fostering an inclusive workplace and encourage applications from all qualified individuals, including minorities, women, individuals with disabilities, veterans, and those of diverse gender identities and sexual orientations.

Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Supply Chain Manager, Coco

Join Coco as a Supply Chain Manager in sunny Los Angeles and play a vital role in revolutionizing the last-mile delivery experience for merchants and their customers. At Coco, we’re all about creating a seamless and reliable delivery service, and you’ll be at the helm of ensuring our supply chain operations run smoothly and efficiently. In this dynamic position, you’ll take charge of every aspect of the supply chain, from procurement to logistics and inventory management. Your expertise will be crucial in maintaining partnerships with vendors and making sure that everything aligns with our mission of perfecting delivery services. You’ll optimize our systems and processes to ensure product availability, manage our MRP system, and communicate with both domestic and international vendors. Collaboration is key in our operations team, where you will work with various stakeholders to keep everything running like clockwork. Your impactful analyses will help identify bottlenecks in our supply chain, paving the way for innovative improvements. So, if you're passionate about bringing efficiency and sustainability to the delivery service sector, Coco is the perfect place for you to make a significant impact!

Frequently Asked Questions (FAQs) for Supply Chain Manager Role at Coco
What are the responsibilities of a Supply Chain Manager at Coco?

As a Supply Chain Manager at Coco, you'll manage the entire end-to-end supply chain process, which includes overseeing procurement, logistics, inventory management, and vendor relationships. Your role involves optimizing supply chain systems and ensuring product availability while aligning with Coco’s mission of perfecting last-mile delivery.

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What qualifications are required to become a Supply Chain Manager at Coco?

To be considered for the Supply Chain Manager role at Coco, you should have a Bachelor’s degree or equivalent experience in supply chain management or logistics. Additionally, you should possess at least 3 years of relevant experience and demonstrate proficiency in data analysis and business intelligence tools.

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How does the Supply Chain Manager contribute to Coco's operations?

The Supply Chain Manager at Coco plays a crucial role by ensuring seamless coordination with vendors and internal teams, optimizing supply chain processes, and analyzing data to identify improvements. Their efforts support the broader operational and strategic goals of Coco, ensuring reliable delivery solutions.

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What tools and systems should a Supply Chain Manager at Coco be familiar with?

A Supply Chain Manager at Coco should be familiar with various tools to optimize supply chain operations, including MRP systems, business intelligence tools such as Sigma or Tableau, and have advanced skills in data analysis, particularly with SQL and Excel/Google Sheets.

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What qualities make a successful Supply Chain Manager at Coco?

Successful Supply Chain Managers at Coco typically exhibit strong analytical skills, excellent communication abilities, and a keen understanding of logistics. They are also innovative problem-solvers who can manage vendor relationships effectively and work collaboratively with internal teams.

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Common Interview Questions for Supply Chain Manager
Can you describe your experience in supply chain management?

In answering this question, provide a detailed overview of your professional background in supply chain management, focusing on your relevant skills and knowledge gained in previous roles. Highlight any specific projects that showcase your ability to optimize processes or manage vendor relationships.

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What strategies do you use to manage inventory effectively?

When addressing this question, discuss specific methods such as demand forecasting, safety stock calculations, and how you utilize data analysis tools to adjust inventory levels in response to market changes. Provide examples that demonstrate your strategic approach.

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How do you address supply chain disruptions?

Explain how you proactively identify potential disruptions and the steps you take to mitigate risks, such as developing contingency plans or diversifying suppliers. Use real-world examples to illustrate your problem-solving abilities.

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What experience do you have with MRP systems?

Elaborate on your familiarity with MRP systems in this response. Mention specific systems you’ve worked with, your role in maintaining these systems, and how they contributed to operational efficiency within your supply chain management.

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How do you ensure effective communication with vendors?

Discuss the importance of clear communication strategies, such as regular check-ins, performance reviews, and how you tailor your communication style to different stakeholders. Provide examples of how effective communication improved your relationships with vendors.

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Can you provide an example of a successful process improvement you implemented?

When answering this, give a concise yet detailed account of a specific process improvement you spearheaded. Describe the challenges you faced, the steps you took to implement changes, and the measurable outcomes you achieved.

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What do you consider when forecasting demand?

Explain the factors you assess when forecasting demand, such as historical sales trends, seasonal impacts, and market changes. Illustrate how using data and analytics has helped you improve forecast accuracy in the past.

Join Rise to see the full answer
How do you leverage technology to enhance supply chain operations?

Discuss the integration of technology in your supply chain processes. Share experiences of using AI-driven tools, software systems, or analytics platforms that have led to better decision-making and improved operational efficiency.

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How do you prioritize tasks in a fast-paced supply chain environment?

Here, illustrate your time management techniques and how you prioritize tasks based on urgency and impact. Use past examples to demonstrate your ability to stay organized amid competing priorities.

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What metrics do you use to assess supply chain performance?

In this response, detail the key performance indicators (KPIs) you track, such as on-time delivery rates, inventory turnover, and cost per order. Explain how regularly reviewing these metrics informs your strategy to improve supply chain efficiency.

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Full-time, on-site
DATE POSTED
December 13, 2024

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