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Assistant Manager(04915) - 7372 Kathleen Rd

Job Description

Assistant Manager

Born to Lead

Being a Domino's Assistant Manager is more than just a job - it's a career. We're all about fun, but we take your career ambitions very seriously. As someone that likes a challenge, you'll love sinking your teeth into life as a Domino's manager. We want our people to enjoy coming to work, and Domino's managers are no different. Yes, you're responsible for the success of the store and its staff, but we still want you to enjoy achieving it. Chances are if you're having fun, everyone is.

Domino's Pizza loves Domino's people

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. In other words, we want you to be yourself, and as a Domino's Asst Manager that's exactly what you can be. You'll get to flex your creative muscles, thinking up new ways to drive Domino's fun culture. Sell more pizza, have more fun! It's as simple as that. You'll have the chance to progress far quicker here. If you like the thought of managing your own million-dollar business, then Domino's Pizza is the place for you.

Drive your own career

Being a Domino's Assistant Manager isn't your average management gig. Domino's managers aren't just concerned with their own training; they're constantly supporting and pushing the team to go that one better. It's what makes it such a rewarding place to work. And the way Domino's works, it could be just the beginning. Many of our team members began their careers as Assistant Managers and today are successful Domino's franchise owners. From assistant manager to general manager to franchisee, our stores offer a world of opportunity.

Job Requirements and Duties

As an Assistant Manager, you are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition, you’ll be responsible for Staffing, Paperwork, Cost Controls, Cash Control, Food Management, Work to a Schedule, Perfect Image and Adherence to Standards, Great Customer Service, Attendance & Punctuality, Transportation to/from work, Store Cleanliness, Marketing, and Profitability

Those are the basics, but here’s what else you can expect:

General Job Duties

· Operate all equipment

· Stock ingredients from delivery area to storage, work area, walk-in cooler

· Prepare product

· Receive and process telephone orders

· Take inventory and complete associated paperwork

· Clean equipment and facility approximately daily

Communication Skills

· Ability to comprehend and give correct written instructions

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)

· Must be able to make correct monetary change

· Verbal, writing, and telephone skills to take and process orders

· Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed

· Ability to enter orders using a computer keyboard or touch screen

Work Conditions

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas

· Sudden changes in temperature in work area and while outside

· Fumes from food odors

· Exposure to cornmeal dust

· Cramped quarters including walk-in cooler

· Hot surfaces/tools from oven up to 500 degrees or higher

· Sharp edges and moving mechanical parts

Sensing

· Talking and hearing on telephone

· Near and mid-range vision for most in-store tasks

Additional Information

· Depth perception

· Ability to differentiate between hot and cold surfaces

Temperaments

· The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions

Physical Requirements including, but not limited to the following:

Standing

· Most tasks are performed from a standing position

Walking

· For short distances for short durations

Lifting

· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck

· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'

· Cases are usually lifted from floor and stacked onto shelves up to 72high

Carrying

· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves

· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store

· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray

Pushing

· To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push

· Trays may also be pulled

Climbing

· Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance

Stooping/Bending

· Forward bending at the waist is necessary at the pizza assembly station

· Toe room is present, but workers are unable to flex their knees while standing at this station

· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day

· Forward bending is also present at the front counter and when stocking ingredients

Crouching/Squatting

· Performed occasionally to stock shelves and to clean low areas

Reaching

· Reaching is performed continuously; up, down and forward

Hand Tasks

· Eye-hand coordination is essential; use of hands is continuous during the day

· Frequently activities require use of one or both hands

· Shaping pizza dough requires frequent and forceful use of forearms and wrists

Domino's Glassdoor Company Review
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CEO of Domino's
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Average salary estimate

$37500 / YEARLY (est.)
min
max
$30000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager(04915) - 7372 Kathleen Rd, Domino's

If you're looking to jump into a role where your leadership skills can shine, then the Assistant Manager position at Domino's could be the perfect fit for you! Based at 7372 Kathleen Rd, Lakeland, FL, this job offers more than just a paycheck—it's a real opportunity to grow your career in a vibrant and dynamic environment. As an Assistant Manager, you'll be at the helm, steering the success of your store while creating an atmosphere that's fun and engaging for both employees and customers. You'll be taking charge of everything that happens during your shift, from inventory management to ensuring top-notch customer service. The best part? Domino's is not just about selling pizza; it's about building a community of passionate people who thrive on teamwork and creativity. By empowering your team and fostering a supportive environment, you'll help them push their limits and achieve outstanding results. This career path has exciting growth potential; many Assistant Managers evolve into franchise owners! If you're ready to roll up your sleeves and lead your own million-dollar business, get ready to make your mark at Domino's. Embrace the challenges, enjoy the successes, and let's deliver more than just pizza—let's deliver fun!

Frequently Asked Questions (FAQs) for Assistant Manager(04915) - 7372 Kathleen Rd Role at Domino's
What are the main responsibilities of an Assistant Manager at Domino's?

As an Assistant Manager at Domino's, your responsibilities include overseeing daily operations, managing staff, maintaining inventory controls, ensuring excellent customer service, and adhering to all company policies and procedures. You will set the tone for the store's environment by leading by example and fostering a fun and productive workplace.

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What qualifications do I need to become an Assistant Manager at Domino's?

To qualify for the Assistant Manager position at Domino's, candidates typically need prior experience in a fast-paced retail or restaurant environment, strong leadership and communication skills, and a passion for customer service. A high school diploma or equivalent is often required, and relevant managerial experience will give you a competitive edge.

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What is the career progression for an Assistant Manager at Domino's?

At Domino's, the career progression for an Assistant Manager is quite exciting! Many Assistant Managers transition to General Manager roles and eventually rise to be franchise owners. The company encourages growth, and with hard work and dedication, you can achieve your career goals within the organization.

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How does Domino's promote a positive work environment for Assistant Managers?

Domino's is committed to creating a positive work environment for all its employees, including Assistant Managers. The company values teamwork, encourages creativity, and recognizes the unique contributions of each team member. By fostering a culture of appreciation and support, Domino's ensures that work feels rewarding and enjoyable.

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What are the essential skills needed for success as an Assistant Manager at Domino's?

Success as an Assistant Manager at Domino's relies on several essential skills, including strong leadership capabilities, excellent communication and interpersonal skills, effective problem-solving abilities, and a solid understanding of operational management. A proactive attitude and the ability to motivate a team will also be key to thriving in this role.

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Common Interview Questions for Assistant Manager(04915) - 7372 Kathleen Rd
How would you describe your leadership style as an Assistant Manager at Domino's?

When answering this question, be sure to emphasize the importance of leading by example, fostering teamwork, and encouraging communication. Share specific examples from past experiences that showcase your ability to motivate and support team members effectively.

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Can you provide an example of how you handled a difficult customer situation?

When responding to this question, cite a specific situation where you turned a negative experience into a positive outcome. Emphasize your communication skills, empathy, and problem-solving abilities that helped resolve the issue to the customer’s satisfaction.

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What strategies would you implement to drive sales and improve customer service?

In your answer, consider discussing innovative promotional ideas and team training sessions that enhance service quality. Highlight your ability to analyze sales data and customer feedback to refine and tweak strategies that resonate with customers.

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How do you ensure your team adheres to company policies and standards?

Talk about your approach to training and setting clear expectations while promoting a culture of accountability. Mention the importance of consistent communication, regular feedback sessions, and recognizing team members who exemplify adherence to policies.

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How do you handle employee conflicts within your team?

Focus on your conflict-resolution skills. Share a structured approach you prefer, such as listening to both parties, mediating discussions, and finding common ground. Illustrate how previous experiences allowed you to maintain a positive team dynamic.

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What would you do in the event of a staffing shortage during a busy shift?

Discuss the need for flexibility and quick thinking. Mention how you would prioritize tasks, possibly step in to assist with essential duties, and communicate with the team to ensure smooth operations until more staff could be brought in.

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Describe a time when you went above and beyond for a customer.

Provide a specific story that illustrates your dedication to excellent customer service. Highlight how your actions positively impacted the customer experience and led to long-lasting customer loyalty.

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How do you plan and manage your daily tasks as an Assistant Manager?

Talk about your organizational skills and time management strategies. Mention using to-do lists or scheduling apps and how you prioritize tasks to ensure that all operational needs are met each day.

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Why do you want to work as an Assistant Manager at Domino's?

Share your passion for the company and its culture, emphasizing what excites you about leading a team in a dynamic environment. Consider mentioning your enthusiasm for the potential career path and how you align with Domino's core values.

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How do you stay motivated and keep your team motivated during busy shifts?

Explain how maintaining a positive attitude and using motivational techniques can inspire your team. Share specific strategies, such as celebrating achievements, encouraging breaks, and keeping the energy high, to showcase your leadership philosophy.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
December 9, 2024

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