Sales Representative, PSA

As a Sales Representative at Collectors, your primary responsibilities will include prospecting and qualifying sales leads, maintaining customer relationships through regular communication, managing dealer accounts, resolving customer complaints, and collaborating with operations to meet order deadlines. You'll also coordinate and participate in local and national card shows to promote our services.

To apply for the Sales Representative role at Collectors, you should have at least two years of proven sales experience. Strong communication skills and a collaborative approach are essential, as is a keen understanding of the collectibles market. Additionally, being organized and efficient will help you succeed in managing dealer submissions and performance metrics.

Yes, the Sales Representative role at Collectors requires up to 10% travel annually, which typically involves attending local and national card shows. You'll have opportunities to engage with customers and partners in various locations, making travel an exciting part of the job!

Collectors offers a variety of benefits for Sales Representatives, including health insurance, a 401(K) matching plan, flexible hours, paid vacation and holidays, as well as employee discounts on grading services. The company also promotes a fun working environment with team-building activities and celebrations.

At Collectors, we’re dedicated to creating a fun and supportive working environment for our Sales Representatives. This includes providing flexible schedules to accommodate personal needs, opportunities for team-building events, and a culture that fosters diversity and inclusion among our employees.

When managing and prioritizing sales leads, I focus on identifying the most promising prospects and categorizing them based on their potential value. I utilize a CRM system to track interactions, set reminders for follow-ups, and ensure that I allocate my time efficiently. This helps me maintain a steady pipeline and maximize my sales efforts.

Certainly! I have both personal and professional experience in the collectibles market. I actively participate in various collectible events and stay informed about industry developments. Additionally, I have built strong relationships with key players in the market, which has helped me understand trends, pricing, and customer preferences.

In a previous role, a customer was unhappy with a delay in processing their order. I took the initiative to contact them, listened to their concerns, and provided them with detailed updates on their order status. I also offered them a discount on their next purchase as a goodwill gesture. This not only resolved the issue but also strengthened our relationship.

I believe in a personalized approach when building relationships with clients. Regular check-ins, understanding their needs, and being proactive in offering solutions are critical. I also attend events to face-to-face connect with clients, which helps solidify trust and rapport.

Staying organized is crucial in sales. I use a combination of task management tools and calendar reminders to keep track of meetings, follow-ups, and deadlines. I also segment my accounts to ensure that each client receives the attention they deserve, allowing me to stay on top of their needs effectively.

I approach competition by leveraging my knowledge of our products and services to showcase their unique value. I keep an eye on competitor offerings and pricing, allowing me to differentiate our services effectively. Building strong relationships and providing exceptional customer service also helps retain clients despite competition.

I am driven by achieving goals and helping clients find solutions that benefit them. The satisfaction of closing a sale while building a long-term relationship with the client truly motivates me. I also enjoy continuous learning and the opportunity to innovate in my sales strategies.

In my previous position, I exceeded my sales targets by 30% within a quarter. I did this by implementing a referral program that incentivized existing customers to refer new clients, thereby expanding my reach and closing more sales.

I qualify leads by assessing their level of interest, budget, and fit for our services. I engage in conversations to understand their needs, and I utilize qualifiers like BANT (Budget, Authority, Need, Timing) to ensure I focus on prospects that are likely to convert.

I want to work for Collectors because of your innovative approach to the collectibles industry and your commitment to customer satisfaction. The values of the company resonate with me, and I’m excited about the opportunity to contribute to a leading organization while pursuing a passion for collectibles.