Revenue Operations Analyst

Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure + Athelas, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. 

Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more.

Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare!

About The Role

We are seeking an experienced Revenue Operations Analyst to join our team who has proven experience analyzing revenue data to streamline operations, improve processes, and provide valuable insights into revenue generation activities. This role plays a crucial part in enhancing the efficiency of our sales, marketing, and finance operations, ensuring seamless data flow across systems, and enabling data-driven decision-making.  The Revenue Operation Analyst role combines critical thinking and system design with change management. You will work closely with Sales, Marketing, Customer Success, Finance, & Operations reporting to our VP, GTM Operations. 

What You’ll Do:

• Data Analysis & Reporting:

  • Analyze revenue-related data from sales, marketing, customer success, and finance teams to identify trends, forecast revenue, and make data-driven recommendations.

  • Develop and maintain dashboards, KPIs, and performance metrics to track operational effectiveness.

  • Report on pipeline health, forecast accuracy, and conversion rates, providing insights to leadership on opportunities for deal acceleration, top-of-funnel growth & optimization of the sales process.

  • Actively participate in lead-to-cash initiatives collaborating with sales, operations, and finance by identifying potential bottlenecks in the sales process and proposing solutions that lead to better forecasting, increased profits, and sustainable growth.

• Systems & Tools Management:

  • Ensure data integrity by defining and driving alignment to appropriate standards for data management for the tech stack (SFDC, Hubspot, Outreach, SalesLoft, NetSuite, Retool) 

• Collaboration & Alignment:

  • Act as a key liaison between sales, marketing, customer success, and operations, ensuring seamless coordination across all functions

  • Collaborate with finance and other departments to ensure revenue operations are aligned with company goals and financial targets.

• Performance Tracking & Insights:

  • Track performance metrics for marketing campaigns and sales processes identifying areas for improvement.

What You Have:

• 2-4 years of experience in Revenue Operations, Sales Operations, Business Analysis, or a similar role.

• Strong analytical skills, with proficiency in Excel, SQL, and/or data visualization tools (e.g., Tableau, Power BI).

• Experience working with CRM systems, such as Salesforce, Hubspot, and ERP systems  like Netsuite or similar platforms.

• Excellent written and verbal communication skills with the ability to interact effectively with peers, leadership, and other stakeholders.

• Proactive and self-motivated with a focus on continuous improvement.

• Strong organizational and project management skills with the ability to manage multiple priorities and deadlines in a fast-paced environment

• An entrepreneurial spirit, comfortable with navigating ambiguity, and possessing a strong sense of grit.

Preferred Qualifications:

• Experience in SaaS or technology industry.

• Understanding of revenue models and the sales funnel.

• Ability to analyze large data sets with SQL and build automated dashboards in Retool or equivalent software. 

• Experience in financial modeling or business planning.

• Familiarity with healthcare technology (e.g. Electronic Health Record (EHR), Revenue Cycle Management (RCM)) and healthcare compliance (e.g. HIPAA) (highly desirable)

Why you’ll love working at Commure + Athelas:

• Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector. 

• Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. 

• Incredible Growth: Prior to our merger in late 2023, Commure + Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. 

• Competitive Benefits: Unlimited PTO, medical, dental, vision, excellent maternity and paternity paid time off. Note that benefits are subject to change and may vary based on jurisdiction of employment.

Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.

Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com or @commure.com. Any emails from other domains are not affiliated with our organization.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.