Sr. Solutions Consultant

As a Sr. Solutions Consultant at Conductor, your primary responsibilities include engaging with enterprise customers to understand their SEO and content needs, developing tailored solutions, coordinating workshops and assessments, and analyzing data to build persuasive business cases that highlight the ROI of Conductor's offerings. You will also collaborate with sales teams and act as a technical partner throughout the sales cycle.

To qualify for the Sr. Solutions Consultant position at Conductor, you should have at least 5 years of pre-sales experience in supporting mid-market and enterprise SaaS teams. Strong project management skills, the ability to communicate effectively with C-level executives, and a solid grasp of digital marketing concepts are crucial. Technical skills in APIs and a resourceful attitude are also important.

Conductor provides robust support for its Sr. Solutions Consultants through continuous training, access to the latest industry trends, and collaboration with sales teams. You’ll also have opportunities to engage in value-driven customer consultations, helping you sharpen your skills and enhance your influence in the enterprise market.

The Sr. Solutions Consultant role at Conductor typically requires about 25% travel. This may include attending industry events or meeting with clients to build relationships and better understand their needs.

At Conductor, you can expect a culture rooted in innovation, collaboration, and inclusivity. The company values diverse perspectives, encouraging all employees to contribute creatively to problem-solving and decision-making. As a Sr. Solutions Consultant, you will be part of a mission-driven team dedicated to improving the lives of customers and communities.

In answering this question, you should highlight specific examples from your past roles where you've supported SaaS sales efforts, focusing on how you've navigated complex customer environments and helped drive strategic sales discussions.

Discuss your method for understanding client needs, including initial assessments and consultations. Emphasize your ability to analyze their current strategies and how you'd propose actionable steps to improve their digital presence.

Share your analytical process, mentioning specific tools or techniques you use to identify trends and patterns in data, and explain how you translate those insights into strategic business cases.

Detail your approach for overcoming objections or challenges, such as leveraging your technical expertise, collaborating with team members, or adapting your presentation style to meet client expectations.

Highlight the importance of both verbal and written communication in your role. Discuss how you adapt your communication style to cater to different audiences, especially when presenting to C-level executives.

Be prepared to outline a specific example, detailing the client's situation, your analysis, and the outcome based on your recommendations, showcasing your ability to drive value through data.

Discuss your strategies for ongoing learning, such as attending industry conferences, following relevant publications and online communities, and networking with other professionals in the field.

Explain your planning process for organizing a workshop, including setting objectives, preparing materials, and engaging participants in meaningful discussions that address their specific needs.

Talk about your focus on building trust through consistent communication, delivering on promises, and following up on past discussions to ensure customer satisfaction and continued engagement.

Reflect on your passion for helping others succeed digitally, your alignment with Conductor's mission-driven approach, and your enthusiasm for being part of a culture that values innovation and collaboration.