Head of Solutions Consulting

The Head of Solutions Consulting at Conductor is responsible for leading and mentoring the Solutions Consulting team, optimizing pre-sales engagements, and driving revenue growth. This role requires collaboration with Sales, Product, and Marketing teams to craft compelling value propositions, overseeing technical presentations and demos tailored to customer needs, and engaging with key clients to address their business challenges effectively.

To qualify for the Head of Solutions Consulting role at Conductor, candidates should possess a Bachelor’s or Master’s degree in Business, Computer Science, Engineering, or a related field. Moreover, applicants need a minimum of 10 years of experience in solutions consulting, pre-sales, or a related field, with at least 5 years in a leadership position, demonstrating strong technical acumen in enterprise software and exceptional stakeholder management abilities.

The Head of Solutions Consulting contributes significantly to Conductor's goals by aligning technical expertise with customer needs and strategic business objectives. This role is key in enhancing the effectiveness of pre-sales processes, fostering innovation in solution delivery, and ensuring that Conductor’s clients see real value from their investments, ultimately driving growth for both the company and its customers.

The base salary range for the Head of Solutions Consulting position at Conductor in New York City is currently $160,000 to $215,000 per year. Additionally, this role includes performance-based variable compensation that operates on a 70/30 split, offering further incentives for driving revenue growth in the company.

Conductor offers a dynamic and inclusive workplace for the Head of Solutions Consulting, with a strong commitment to innovation and customer success. The culture emphasizes collaboration and the continuous development of employees, which allows leaders to thrive. Additionally, the opportunity to influence product strategies while working with top brands makes Conductor a unique and fulfilling environment.

In an interview, express your leadership philosophy, highlighting specific examples of how you've driven team performance and collaboration. Discuss strategies you used to mentor team members and how you aligned goals with the overall business objectives.

Discuss your approach to engaging with clients, such as conducting needs assessments, utilizing SPIN selling techniques, and building strong relationships that foster trust and open communication to fully understand their challenges and requirements.

Explain how you tailor each presentation to the client's specific needs and pain points, emphasizing the importance of storytelling in making technical information relatable and engaging for your audience.

Prepare to share a detailed account of a specific project, focusing on challenges faced, how you collaborated with cross-functional teams, the solutions provided, and the positive outcomes for the clients involved.

Share your strategies for continuous learning, such as attending industry conferences, subscribing to relevant publications, and participating in professional networks to ensure you're aware of new developments that could impact your solutions and clients.

Outline your approach to objection handling, focusing on active listening, addressing concerns directly, and presenting evidence or case studies that demonstrate the effectiveness of your solutions in overcoming similar issues.

Discuss key performance indicators such as deal conversion rates, customer satisfaction scores, and time-to-engagement metrics, detailing how you've previously used these metrics to analyze pre-sales effectiveness and drive improvements.

Explain your methods for fostering cross-departmental collaboration, such as regular strategy meetings, sharing insights from client interactions, and creating feedback loops to enhance communication between sales, product, and marketing teams.

Discuss the CRM and sales enablement tools you've used, emphasizing how these tools have helped streamline processes, manage client relationships, and analyze data to inform your solutions strategy effectively.

Share your strategies for prioritization, such as using task management frameworks, effective delegation, and focusing on high-impact activities that align with business goals to maintain efficiency under pressure.