Business Development Representative - job 1 of 2

As a Business Development Representative at Constant Contact, your primary responsibilities will involve converting marketing-qualified leads into sales-ready leads by actively engaging with prospects. You'll make a minimum of 75 outbound calls daily, effectively articulate the value of our platform, and adeptly handle objections. You'll also schedule demos with Account Executives and maintain accurate records in Salesforce CRM for follow-ups.

To succeed as a Business Development Representative at Constant Contact, you should possess strong communication skills and the ability to persuade clients. Being organized and proficient in managing priorities in a fast-paced environment is crucial. Familiarity with general business concepts, sales, and marketing can also give you an edge, along with a self-motivated attitude and a desire to learn.

There is no formal education requirement for the Business Development Representative position at Constant Contact. We value skills and experience more than credentials, so if you have a passion for business development and sales, we encourage you to apply regardless of your educational background.

In the hybrid work model for the Business Development Representative role at Constant Contact, you will work three days a week from either our Waltham or Boston, MA offices, while also enjoying additional flexibility to work remotely. This model promotes collaboration, training, and social interaction with colleagues while also offering the convenience of remote work.

Constant Contact is committed to fostering career growth for our employees. As a Business Development Representative, you will have opportunities to learn different facets of the business, take on stretch assignments, and seek coaching or professional development. We prioritize supporting each team member in achieving their career goals.

When answering this question, highlight specific experiences where you've successfully engaged prospects or achieved sales goals. Provide quantifiable metrics, such as the number of calls made or leads converted, to showcase your effectiveness and persistence in overcoming objections.

Demonstrate your problem-solving skills by discussing techniques you use to address objections. Think of a specific instance where you turned a ‘no’ into a ‘yes.’ Talking about active listening and empathizing with the client can show your interpersonal skills.

Discuss the tools you use, like CRM software, and your methods for prioritizing tasks. Describe how you keep track of follow-ups and organize information to ensure that no leads fall through the cracks.

Explain how you build connections through active listening, asking insightful questions, and adjusting your communication style to match the client’s needs. Share examples where your rapport helped lead to successful outcomes.

Share your personal drivers, whether they're a passion for helping businesses succeed or the thrill of closing a deal. Mention how meeting targets and earning commission energizes your performance.

Provide a specific example where teamwork led to success, emphasizing your role, contributions, and the outcome. Highlight the importance of communication and mutual support in achieving shared goals.

Tailor your answer to reflect your alignment with Constant Contact's mission. Discuss your admiration for the company’s values and dedication to helping small businesses grow, and how this resonates with your career aspirations.

Share resources you follow—such as blogs, podcasts, or professional networks. Emphasize your commitment to continuous learning in order to enhance your effectiveness as a Business Development Representative.

Discuss specific tools you're adept with and how they help in managing leads and tracking sales activities. Highlight your quick learning abilities to adapt to new software as needed.

Describe the goal-setting techniques you use, breaking down larger targets into manageable daily objectives. Share your methods for tracking progress and staying motivated to meet your targets.