Sales Director, LATAM

The Sales Director at Wordly is primarily responsible for developing the LATAM market, following up on inbound leads, identifying potential customers, and implementing effective sales strategies. Additionally, this role involves building strong client relationships, negotiating contracts, and leveraging feedback to improve customer engagement strategy.

To qualify for the Sales Director position at Wordly, candidates must possess at least 10 years of proven experience in sales, particularly within technology solutions. A Bachelor’s degree is required, alongside strong analytical, negotiation, and communication skills. Familiarity with CRM software and proficiency in Spanish and English is also essential, with Portuguese being a desirable additional qualification.

The Sales Director at Wordly collaborates closely with the marketing team to enhance sales processes and increase lead generation. By working together, they identify potential marketing-assisted sales campaigns targeting specific verticals, thereby aligning efforts to maximize reach and effectiveness in the LATAM market.

The Sales Director at Wordly utilizes various sales tools, including HubSpot, to maintain a current and accurate pipeline of deals. This allows for real-time tracking of sales performance and efficient management of customer relationships, ensuring that targets and quotas are met effectively.

Yes, the Sales Director position at Wordly is fully remote, providing flexibility and convenience. However, for those residing in the San Francisco Bay Area, office space is available in Los Altos, California, offering a collaborative setting for local team members who choose to utilize it.

When developing a new market, I prioritize thorough market research to understand customer needs and identify potential barriers. I create targeted marketing strategies, engage with local industry contacts, and leverage any existing client relationships. Building partnerships within the region can also be incredibly beneficial.

I have extensive experience in closing high-value technology deals by employing a consultative sales approach. I actively listen to client needs, answer their queries comprehensively, and align our solutions with their business objectives. My thorough preparation for negotiations allows me to confidently address concerns and emphasize the unique value proposition.

I measure sales performance metrics by analyzing key indicators such as conversion rates, average deal size, and sales cycle length. Utilizing CRM tools like HubSpot, I can track progress against goals and modify strategies in response to metrics, ensuring continuous improvement.

To establish long-term client relationships, I focus on open communication and providing exceptional customer service. Regular follow-ups, personalized check-ins, and soliciting feedback allow me to ensure client satisfaction and anticipate their evolving needs.

When confronted with objections, I remain calm and listen attentively to the customer's concerns. I address each objection with factual information, provide clarifications, and share testimonials or case studies that underscore the benefits of our solutions, thus building trust and credibility.

My approach to negotiating contracts involves clear communication and understanding the needs of both parties. I aim for a win-win situation by preparing thoroughly ahead of discussions and being flexible, while also knowing the non-negotiables that protect the company’s interests.

I believe customer feedback is invaluable for shaping our sales strategy. I regularly analyze feedback collected through surveys or conversations and work closely with the product and marketing teams to adapt our offerings, ensuring they resonate with customer needs while also addressing any concerns.

I have hands-on experience using various CRM platforms, including HubSpot and Salesforce. These tools facilitate effective management of customer relationships through tracking interactions, monitoring sales pipelines, and automating repetitive tasks, which ultimately boosts productivity and insight into performance.

A successful sales strategy in technology is grounded in understanding market trends, customer pain points, and having product knowledge. Employing a tailored approach that leverages data-backed insights to target specific segments allows for precise messaging and conversion.

I adapt my sales approach for different Latin American markets by recognizing regional differences in culture, language, and business practices. Utilizing local insights, hiring local expertise, and customizing pitches to align with specific market needs are crucial to building rapport and trust.