IT Business Systems Analyst

As an IT Business Systems Analyst at Copeland, your primary responsibilities include analyzing and documenting requirements for new or existing applications, designing and developing a range of software solutions—including client/server, mobile, and web-based applications—responding promptly to user issues in manufacturing operations, and collaborating with the IT team to define new features or system modifications. You'll also be involved in delivering end-user training after the implementation of new features, ensuring that users are well-equipped to utilize the latest tools.

To qualify for the IT Business Systems Analyst position at Copeland, candidates must hold a Bachelor's degree in Computer Science, Information Technology, or a related field. A minimum of 3 years of hands-on software development experience is essential, with strong proficiency in Microsoft SQL Server and the .NET framework, particularly in VB.Net and ASP.Net. Familiarity with barcode printers and scanners, as well as web analytics tools, are advantageous.

Key technical skills for the IT Business Systems Analyst role at Copeland include proficiency in .NET, C#, and MSSQL, as well as familiarity with the .NET MVC framework. Experience with software development life cycle (SDLC) and Agile methodologies is essential, along with a solid understanding of software security best practices. Being adept at writing SQL stored procedures and queries will significantly enhance your effectiveness in this role.

Copeland is dedicated to the professional growth of its employees, especially in IT roles like the Business Systems Analyst. We invest in comprehensive onboarding programs and provide ongoing training to foster development from entry-level positions to senior leadership. Employees are encouraged to stay ahead of emerging technology trends, participate in cross-functional collaborations, and leverage opportunities for personal growth within our inclusive culture.

Copeland stands out as a fantastic workplace for an IT Business Systems Analyst due to its commitment to sustainability, innovation, and employee well-being. The company fosters an open and collaborative environment where diverse voices are celebrated and encouraged. On top of that, Copeland offers competitive benefits, including flexible time off plans and support for work-life balance, making it an ideal place to thrive in your career.

When answering this question, highlight your hands-on experience with the .NET framework, particularly in VB.Net and ASP.Net, focusing on specific projects where you utilized these technologies. Discuss how your expertise in .NET has helped you develop software solutions that meet user requirements effectively, and emphasize your understanding of the framework's role within the software development life cycle.

To effectively gather and document user requirements, start by engaging with stakeholders through interviews or surveys to understand their needs and objectives clearly. Organize the information systematically and utilize tools like user stories or requirement specifications to ensure everything is clearly captured. Mention your ability to listen actively and iteratively refine requirements based on feedback, which is crucial for an IT Business Systems Analyst.

Discuss your commitment to continuous learning and mention specific resources—like online courses, webinars, industry conferences, or tech blogs—you follow to keep abreast of the latest technologies. Highlight any hands-on experience with new technologies as well, showcasing how you can quickly adapt them to improve processes at Copeland.

In a fast-paced manufacturing environment, prompt communication and prioritization are key. Emphasize your approach to quickly assess the severity of the issue, communicate transparently with users, and collaborate with the IT team to resolve the issue efficiently. Providing timely updates to users and ensuring they feel supported is crucial in maintaining smooth operations.

Share specific experiences working with Microsoft SQL Server, focusing on tasks such as writing complex queries, creating stored procedures, or optimizing database performance. Mention a project where SQL Server was integral to your role, showcasing how your actions led to improved efficiency or solved a particular problem.

Highlight your awareness of software security principles, mentioning practices such as using secure coding techniques, regularly updating libraries and frameworks, and conducting code reviews. Describe any experience you have with security testing tools or methods, reinforcing the importance of maintaining a secure environment in every software project as an IT Business Systems Analyst.

Share a specific challenging project and detail the obstacles you faced, such as technology limitations or shifting timelines. Discuss the problem-solving strategies you employed, including collaboration with team members or iterative testing, and emphasize the successful outcome that resulted from your proactive approach.

Respond by emphasizing the importance of collaboration in achieving project goals, particularly between IT and other departments. Discuss how you actively engage with team members, encourage open communication, and work jointly towards solutions that meet user needs. Showcase examples of successful collaborative projects you've been involved in.

Discuss your approach to prioritizing tasks by assessing project deadlines, urgency, and impact. Mention tools or techniques you use to stay organized, such as task management software or to-do lists, while highlighting your flexibility to adjust priorities as needed based on shifting business needs.

Highlight the ability to understand user needs and translate them into actionable technical solutions as the most critical skill. Discuss how effective communication, technical expertise, and adaptability play crucial roles in delivering successful projects and fostering strong relationships with stakeholders at Copeland.