Clinical Systems Analyst

As a Clinical Systems Analyst at Copley Hospital, you'll engage in a variety of tasks including providing support for CPSI/TruBridge and eClinicalWorks systems. You'll act as a liaison with EHR vendors for technical assistance, conduct routine system maintenance, and manage on-call coverage. Additionally, you'll maintain system security, conduct training sessions, and produce data reports for different staff levels.

To apply for the Clinical Systems Analyst role at Copley Hospital, candidates should have experience in enterprise systems implementation and support. Familiarity with CPSI/Evident and eClinicalWorks is preferred, alongside strong communication and customer service skills. Being able to work both independently and collaboratively is essential.

Working at Copley Hospital provides a collaborative and supportive atmosphere where teamwork is encouraged. Our mission revolves around delivering exceptional healthcare, and you’ll find a culture promoting innovation, wellness, and community involvement. The picturesque Morrisville area offers a quality lifestyle as well.

The Clinical Systems Analyst position at Copley Hospital is primarily a full-time on-site role, although there are part-time options available. We offer various shifts to suit your availability, and we encourage you to apply to discuss your preferred schedule.

Copley Hospital is dedicated to your professional growth as a Clinical Systems Analyst. You’ll have access to extensive training programs and development opportunities that enable you to enhance your skills and advance in your career within the healthcare technology sector.

When talking about your experience with CPSI/TruBridge and eClinicalWorks, highlight specific projects where you implemented or supported these systems. Discuss any challenges you overcame and how your contributions led to improved outcomes in patient care or system functionality.

In your answer, detail a step-by-step approach to troubleshooting, including gathering relevant data, communicating with end-users, and diagnosing the issue effectively. Emphasize the importance of maintaining open communication and documenting the process for future reference.

When preparing to train staff on clinical systems, discuss the importance of tailoring your training methods to different learning styles. Consider incorporating hands-on demonstrations, creating user-friendly documentation, and encouraging questions to ensure clarity and confidence in using the systems.

To prioritize effectively, explain your method for evaluating urgent issues versus long-term projects. Discuss the importance of flexibility and adapting to changing circumstances while maintaining clear communication with your team and clinical staff.

Detail instances where you've successfully partnered with EHR vendors to resolve issues or improve system functionality. Highlight your skills in communication, negotiation, and your understanding of technical jargon to convey the needs of clinical staff effectively.

When discussing data security, emphasize your proactive approach. Talk about regular audits, staff training on security best practices, or using different technologies to ensure compliance with regulations. Be sure to mention your commitment to protecting patient information.

Share your proficiency in data manipulation tools or reporting software you've used in previous roles. Offer examples of how your analysis helped improve clinical processes or patient outcomes, thereby showcasing your analytical skills and understanding of how data drives decision-making.

When recounting a conflict, focus on the specifics of the situation, your negotiation skills, and your approach to mediating the discussion. Highlight the importance of empathy and understanding both perspectives while arriving at a solution that benefits all parties involved.

Discuss your commitment to continuous learning, such as attending webinars, industry conferences, or pursuing relevant certifications. Mention specific resources you utilize to keep updated on trends and changes that affect clinical systems and patient care.

When answering, express your admiration for Copley Hospital's mission and community involvement. Share how the role aligns with your career goals and how your background makes you a great fit for contributing positively to their commitment to quality healthcare.