Nursing Program Manager

Job Title | Nursing Program Manager (Hybrid, Must be located in NC)

Join Us | Covenant Case Management Services

Covenant Case Management Services is looking for an energetic Nursing Program Manager. The Nursing Program Manager will provide expertise, training, and guidance to support family members and natural supports in caring for participants with developmental disabilities, ensuring they receive necessary care. This role also oversees nursing services, offering intensive consultation and support for participants whose medical needs are considered extreme or complex.

What You Will Do | Responsibilities
Provide comprehensive training, technical assistance, and oversight for the Nursing Program, ensuring compliance with all applicable federal, state, and local regulations.

• Clinical Responsibilities:
  • Perform thorough assessments and maintain accurate clinical histories.
  • Develop, implement, and evaluate individualized nursing care plans.
  • Monitor medical equipment and diagnose health issues in collaboration with healthcare professionals.
  • Recommend appropriate treatments and collaborate with multidisciplinary teams.
  • Supervise contracted nursing staff, ensuring they receive appropriate training and support.
  • Oversee and train staff on the medical administrator record (MAR).
  • Train staff on client-specific diagnoses and ensure competency in managing support related needs such as seizures, g-tubes, injection administration, etc.
• Crisis Consultation Duties:
  • Provide expert consultation to licensed professionals regarding crisis interventions.
  • Monitor and evaluate crisis intervention documentation, adjusting recommendations as necessary.
  • Assist in developing effective strategies for individuals transitioning home post-crisis.
• Medication Management:
  • Conduct medication administration training sessions and follow-up on medication errors.
  • Review and assess medications and diagnoses of participants.
  • Implement initial MARs and conduct necessary checks/reviews.
• Health and Safety Management:
  • Develop, revise, and implement guidelines and protocols related to health and safety.
  • Update policies as necessary.
• Documentation:
  • Document all services provided for billing purposes, ensuring compliance with applicable state and federal regulations, including HIPAA.
  • Maintain accurate records in accordance with internal policies and external regulatory requirements.
• Additional Duties:
  • Undertake other responsibilities as assigned by the Clinical Director and COO, as necessary to meet organizational objectives.
  • Participate in team meetings and coordinate with other healthcare professionals as needed.

What We Are Looking For | Qualifications

• Must pass criminal background checks and maintain no active listings in the NC Health Care Abuse Registry.
• Hold a current and valid nursing license in North Carolina or a valid nationwide nursing license acceptable in North Carolina; board certification preferred.
• Professional liability insurance and ability to complete enrollment/credentialing processes for MCOs, if appropriate.
• Exceptional verbal and written communication skills, with the ability to convey complex information clearly.
• Ability to manage multiple tasks efficiently and effectively.
• Proven ability to work with, manage, and supervise others.
• Familiarity with the NC Innovations Waiver is highly desirable.

What We Are Looking For | Education & Licenses

• Master’s Degree or Advanced Degree from an accredited nursing program.
• Compliance with all licensure and regulatory requirements as defined by governing bodies that Covenant Case Management Services partners with.
• Multi-State Nursing License

What We Are Looking For | Skills & Competencies

• Knowledge and skill in effective communication and training.
• Ability to work in a multi-disciplinary team, ensuring appropriate departments and services are included in planning and direction.
• Familiarity with Microsoft Office, PowerPoint, and Excel.
• Maintain professional codes of ethics.
• Skills and capability to work with complex projects.

What We Are Looking For | Equipment

• Consistent, reliable access to the internet and cell phone.
• Personal computer.
• Valid driver’s license.

This is a remote position that may require limited travel based on service needs and organizational requirements.

Covenant Rewards for You | Benefits  

• Generous Total Rewards Plan – including health insurance, 401k match, and career benefits
• Diverse and inclusive community focused on growth, compassionate care, and a supportive work environment