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Overview

Patient Registration Specialist, Admitting & Registration

PRN/OCC, Variable Hours & Shifts

This position will be rotating shifts, as well as rotating weekends.

LeConte Medical Center Overview:

LeConte Medical Center is a part of Covenant Health, our region’s top-performing healthcare network and is a 79-bed community hospital located in the heart of Sevier County. We’re a full-service, not-for-profit hospital delivering modern medicine and compassionate care to the growing Sevier County community.

Position Summary:

The Registration Associate is an entry level position focused on learning and performing accurate collection and data entry of the required financial and demographic information for all patients. Such information shall be inclusive of, but not limited to, pre-certifications, authorizations, insurance and employer plan terms, patient types, payers, and regulatory guidelines related to compliance. Incumbent demonstrates knowledge of all payer categories, i.e. Commercial, Managed Care, Self-Pay, Blue Cross, Workers Comp, Tenncare and Medicare. Incumbent is accountable for assuring all records are located and processed on a daily basis. Incumbent acts as a liaison between patients and/or family members and other medical personnel. Incumbent must have excellent customer service skills in order to assure the needs of our community and customers are met.

Recruiter: Alexa Robbins || arobbin2@covhlth.com || 865-374-8110

Responsibilities

Registers and admits patients in a professional manner, ensuring accuracy, completeness, and efficiency
Determines correct patient type based upon patient need and physician order
Documents account notes using financial system
Educates patients and family members on consent for treatment, advance directives, medical release, patient rights, PCP and MCO requirements, non coverage, billing and payment policies
Generates and distributes computer census on a daily basis
Collects co-payments and deposits to promote positive cash flow
Receives payments for hospital accounts, issues receipt, reconciles all payment transactions at shift end and verifies petty cash
Verifies Tenncare and Worker’s Comp eligibility
Completes pre-registration of all patient types
Performs change patient type on all laboratory specimens
Sets up payment arrangements on private pay patients with the inability to pay, or refers to the Business Office
Collects, secures, and returns all patient valuables
Reviews all physician orders to assure diagnosis and physician signatures are present
Compiles and distributes admission packets to all patients admitted for overnight stay
Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
Performs other duties as assigned by Registration Supervisor and Business Office Manager

Qualifications

Minimum Education:

None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing a HS diploma or GED. High School diploma or equivalent preferred.

Minimum Experience:

No experience required. Excellent customer service skills and ability to work in fast paced environment preferred.

Licensure Requirement:

None

Average salary estimate

$35000 / YEARLY (est.)

min

max

$30000K

$40000K

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What You Should Know About Patient Registration Spec, Covenant Health

Are you ready to join a dedicated team in a fulfilling role? At LeConte Medical Center, we are looking for a passionate Patient Registration Specialist to join our dynamic admitting and registration team on a PRN basis. Located in the heart of Sevierville, our community hospital prides itself on delivering compassionate healthcare while ensuring the highest quality of care. As a Patient Registration Specialist, your primary responsibilities will include accurately collecting and inputting crucial financial and demographic information for our patients. You’ll become adept at understanding various payer categories and the nuances of compliance regulations, thus enabling you to assist patients effectively. Each day, you'll engage with patients and their families, guiding them through various processes while providing top-notch customer service. You will also be responsible for ensuring all records are processed and accounted for, establishing a seamless experience for our patients. We value teamwork, so your collaborative spirit will be essential as you work closely with medical personnel and your fellow colleagues. If you're excited about contributing to our community's health and well-being while enjoying a diverse work environment with variable hours, we encourage you to apply for the Patient Registration Specialist position at LeConte Medical Center today!

Frequently Asked Questions (FAQs) for Patient Registration Spec Role at Covenant Health

What are the responsibilities of a Patient Registration Specialist at LeConte Medical Center?

As a Patient Registration Specialist at LeConte Medical Center, you are responsible for registering and admitting patients accurately and efficiently. This includes collecting essential financial and demographic information, educating patients on various policies related to treatment, verifying insurance eligibility, and ensuring a smooth onboarding process for all patients. Your role is crucial in maintaining compliance with regulations and providing exemplary customer service.