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Bilingual Customer Service Representative – Parent Liaison (Remote) image - Rise Careers
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Bilingual Customer Service Representative – Parent Liaison (Remote) - job 1 of 2

Cranial Technologies is seeking a Bilingual Customer Service Representative to help families navigate the treatment process for plagiocephaly. The ideal candidate will provide compassionate support and education over the phone.

Skills

  • Bilingual in Spanish
  • Customer service experience
  • Computer software proficiency
  • Excellent communication skills
  • Problem-solving abilities

Responsibilities

  • Providing outstanding customer service to families over the phone
  • Accurately entering patient registration information and scheduling appointments
  • Coordinating information between physicians, insurance companies, and clinics
  • Reviewing cost share amounts and financial responsibility with families
  • Handling high call volumes efficiently

Benefits

  • Medical, Vision, and Dental Insurance
  • 401k Retirement Plan
  • Flex Spending Plans
  • 3.5 Weeks Paid Time Off plus 7 paid Holidays
  • Life Insurance
  • Short/Long Term Disability Insurance
  • $1,000 Sign-On Bonus
To read the complete job description, please click on the ‘Apply’ button
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CEO of Cranial Technologies
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Debbie James
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Average salary estimate

$41080 / YEARLY (est.)
min
max
$40560K
$41600K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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It’s our mission to provide the best possible treatment, experience and outcome for every family who seeks our care.

31 jobs
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$40,560/yr - $41,600/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
January 19, 2025

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