PRODUCT / EVENT DEMONSTRATOR - job 1 of 2

As a Product/Event Demonstrator at CROSSMARK, your main responsibilities include conducting engaging in-store food and product demonstrations, providing exceptional customer service, and helping customers discover products. You'll share your enthusiasm for the products you showcase, answer any questions, and encourage suggestive selling to boost sales.

To become a Product/Event Demonstrator at CROSSMARK, you should have a friendly and respectful demeanor, the ability to follow directions, and a high school diploma or GED. While food safety certification will be provided after hire, it’s important that you can stand for up to four hours and have reliable transportation.

CROSSMARK supports its part-time employees, particularly Product/Event Demonstrators, by offering flexible scheduling that promotes work-life balance, along with company-provided training to help you gain new skills. Employees working over 10 hours a week also receive benefits such as 401K, medical, dental, and vision coverage.

No previous experience is required to become a Product/Event Demonstrator at CROSSMARK. Our company welcomes entry-level candidates and provides the necessary training to equip you with the skills needed to succeed in this role, making it ideal for anyone looking to start a career in sales and marketing.

What sets the Product/Event Demonstrator position at CROSSMARK apart is the opportunity to combine work with fun. You’ll engage with consumers, share your passion for products, and create memorable experiences, all while working in a flexible environment that values your individuality and work-life balance.

To effectively engage customers during a product demonstration, start by welcoming them enthusiastically, introducing the product, and explaining its benefits. Use storytelling techniques and ask questions to involve them, making the experience interactive and memorable.

To encourage suggestive selling, you can highlight complementary products that enhance the main item and share personal experiences or customer testimonials. Be enthusiastic and approachable, inviting customers to ask questions and providing tailored recommendations based on their needs.

When faced with negative customer feedback, it’s important to listen actively, empathize, and aim to resolve the issue. Acknowledge their concerns and, if possible, offer solutions or alternatives while maintaining a positive demeanor throughout the interaction.

Familiarity with CROSSMARK’s history and its product offerings is essential. Before the interview, research the company and its latest promotions or products to demonstrate your interest and preparedness, showcasing how you can effectively represent them.

Manage your time during a busy demonstration event by prioritizing key tasks, setting clear objectives for the event, and being organized. Estimate the time for each demonstration and be adaptable to ensure you can engage with as many customers as possible without compromising the quality of interaction.

Express a genuine interest in engaging with customers and your enthusiasm for marketing and products. Highlight how this role aligns with your skills and provides an exciting opportunity to work in a dynamic environment while promoting products you believe in.

Staying motivated during demonstrations involves setting personal goals, maintaining a positive mindset, and drawing energy from customer interactions. Surrounding yourself with supportive colleagues and celebrating small wins can also help maintain enthusiasm.

Adapting your demonstration style depends on understanding the product and its target audience. Tailor your presentation by focusing on relevant benefits and features, and adjust your approach based on customer reactions to ensure engagement throughout.

To describe a successful sales experience, recount a specific instance where you engaged a customer effectively, tailored your pitch to their needs, and followed up with confidence. Emphasize the techniques you used and how they contributed to closing the sale.

Planning to learn about the products involves proactive research before the demonstration day. Utilize company resources, read product literature, and seek input from fellow team members to familiarize yourself with the items you’ll present confidently.