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MANAGER, Human Resources

About Crown:

CROWN Cork & Seal USA, Inc., a wholly owned company of Crown Holdings, Inc. is a global leader in the design, manufacture and sale of packaging products for consumer goods. At Crown, we are passionate about helping our customers build their brands and connect with consumers around the world. We do this by delivering innovative packaging that offers significant value for brand owners, retailers and consumers alike. With operations in 47 countries employing over 33,000 people and net sales of over $11 billion, we are uniquely positioned to bring best practices in quality and manufacturing to our customers to drive their businesses locally and globally. Sustaining a leadership position requires us to build a team of highly talented, dedicated and driven individuals. 

Division Overview:

Crown’s Beverage Division manufactures a variety of packaging solutions for soft drinks, craft beers, coffees and teas as well as new energy drinks. Crown Beverage leads the packaging industry with innovative technologies that redefine how the world looks at beverage cans. With a large printable surface area and a wide range of sizes, shapes and decorating options, our aluminum cans are the perfect packaging format to create compelling brand presence where it counts. Here is your chance to join the Crown Beverage Division.

Position Overview:

The Human Resources Manager will direct the Human Resources activities to ensure the facility meets all state, local and federal requirements while complying with Crown policies and procedures.

Duties And Responsibilities:

Reporting directly to the Plant Manager, the Human Resources Manager responsibilities would include, but not be limited to, the following:

  • Perform as a strategic partner along with the rest of the plant management team. Act as a liaison between the plant floor management and the Plant Manager with responsibility for all aspects of human resources in a high-speed manufacturing environment
  • Liaison with Corporate Human Resources team on various matters as member of company-wide Human Resources Team 
  • Involvement with the plant’s EHS Committee, WCP Committee and Quality Teams
  • Provides hands-on employee relations and support to employees of Crown. Coordinate employee communications and meetings to keep employees informed
  • Employee relations issues which would include but not be limited to; resolving conflicts, implementing disciplinary procedures, developing and rolling out improvement plans, investigating and resolving harassment claims and implementing required employee actions.
  • Documenting all appropriate investigations and maintaining proper files at the plant location
  • On the floor interactions with employees on all shifts, responding to employees issues/concerns in support of a positive employee relations’ environment
  • Performance management to include leadership of employee appraisal processes, development and corrective action programs
  • Responsible for the all of the areas before, during and after related to talent acquisition for the plant for salaried and hourly employees. This would include sourcing, screening, interviewing, selection, background screening and reference checks
  • Administering the site’s Affirmative Action Plan and maintaining the hiring log
  • Responsible for orientation/onboarding program for the employees
  • Organizational development activities to include active management of the site’s Succession Plan
  • Provide leadership, consultation, and as needed, intervention suggestions that support positive employee relations throughout the facility
  • Evaluate the training needs of the facility and along with Corporate HR team develop/design and roll-out a variety of training topics that will be benefit to the employee, location and Division
  • Coordination of medical coverage and questions with Corporate Insurance
  • Coordination of FMLA, Workers Comp and other related leave issues
  • HRIS system administration including payroll issues, employee data input, daily attendance, and other related areas
  • Maintenance of employee files and records
  • Performs other job-related duties as required or assigned

In addition to the specific responsibilities listed above, the ideal candidate will possess the following:

  • Bachelor’s degree in Human Resources/Business or a related discipline
  • 5+ years in an HR management role
  • 5+ years in a manufacturing environment
  • Working knowledge of all local, state and federal laws and regulations
  • May occasionally need to work evening and weekend hours to support shifts
  • Approximately 10% overnight travel

 

Preferred Requirements

  • Aluminum metal packaging background
  • Master’s degree is a plus
  • Professional certification through SHRM and/or HRCI
  • AS400 experience

 

Competencies

  • Strong project management skills with a history of delivering results. 
  • Demonstrated ability to multi-task and adapt as business needs dictate. 
  • Proven success in talent acquisition at all levels.
  • Experience developing and facilitating training.
  • Strong relationship management, interpersonal and communication skills.
  • Organizational leadership skills a plus, i.e., strategy development/implementation, change management, employee engagement, presentation development/delivery skills, etc.
  • Demonstrated employee relations skills.
  • Experience developing, building and maintaining strong business partnerships.
  • Effective negotiation and influencing skills.
  • Demonstrated ability to work effectively in a team environment as well as working independently and self-directed.
  • Process oriented with a continuous improvement mindset
  • Proficiency in MS Word, Excel, Access, PowerPoint and Outlook required.

 

Physical Requirements

  • While performing the duties of this job, the associate is regularly required to sit, stand, walk, use hands, reach with hands and arms, and may be required to balance, stoop, kneel, crouch, or crawl.
  • The associate may lift and/or move up to 10 pounds. 
  • Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.

 

Working Conditions

  • Generally works in an office setting but will be required to perform some job duties inside a plant environment.
  • While performing the duties of this job, the associate may be exposed to moving mechanical parts and vehicular traffic.
  • The associate may be exposed to a wide range of temperatures.
  • The noise level is frequently loud.

 

Possible Equivalent Military Titles

  • Personnel Manager, Human Resources Management Specialist, Human Resources Specialist, Recruiter

 

*Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

 

Benefits:

Crown offers competitive pay, comprehensive benefits including free company paid health insurance for employees as well as company matched 401(k).

EEO/AA/Vets/Disabled

Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About MANAGER, Human Resources, Crown Cork And Seal

At CROWN Cork & Seal USA, Inc., we pride ourselves on being a global leader in packaging solutions, and we're excited to invite a dynamic Human Resources Manager to join our team in Sugar Land, TX. In this role, you will spearhead our HR initiatives within a fast-paced manufacturing environment, ensuring compliance with all relevant policies and regulations while fostering a positive workplace culture. Your responsibilities will include everything from implementing effective employee relations strategies and resolving conflicts to collaborating closely with the Corporate HR team. You're not just an HR Manager; you're a strategic partner in shaping the future of our workforce. With your strong interpersonal skills, you'll interact with employees across all shifts, facilitating clear communication and supporting their needs. You'll lead talent acquisition efforts for both salaried and hourly positions, oversee training and development programs, and manage workplace safety committees. We're looking for someone with at least 5 years of HR management experience in a manufacturing setting who has a keen understanding of labor laws and regulations. If you’re ready to make a significant impact at Crown and inspire a team of dedicated individuals, we’d love to hear from you!

Frequently Asked Questions (FAQs) for MANAGER, Human Resources Role at Crown Cork And Seal
What are the key responsibilities of the Human Resources Manager at CROWN Cork & Seal USA, Inc.?

The Human Resources Manager at CROWN Cork & Seal USA, Inc. will manage various HR functions, including employee relations, talent acquisition, performance management, and compliance with local, state, and federal laws. This role involves strategic partnerships with plant management, effective communication with employees, and collaboration with corporate HR teams to implement best practices in a high-speed manufacturing environment.

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What qualifications are required for the Human Resources Manager position at CROWN Cork & Seal USA, Inc.?

Candidates for the Human Resources Manager role at CROWN Cork & Seal USA, Inc. should have a Bachelor's degree in Human Resources, Business, or a related field, along with a minimum of 5 years of HR management experience, preferably in a manufacturing setting. Knowledge of HR regulations and strong interpersonal skills are also essential for this position.

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How does the Human Resources Manager contribute to employee relations at CROWN Cork & Seal USA, Inc.?

The Human Resources Manager plays a crucial role in fostering positive employee relations at CROWN Cork & Seal USA, Inc. by addressing conflicts, implementing disciplinary procedures, and developing improvement plans. This position ensures that employees feel heard and supported through hands-on engagement and effective communication strategies.

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What opportunities for professional development exist for a Human Resources Manager at CROWN Cork & Seal USA, Inc.?

At CROWN Cork & Seal USA, Inc., the Human Resources Manager can benefit from ongoing training and development initiatives, as well as access to a corporate team focused on organizational development. With opportunities to manage succession planning and training programs, this role supports continuous improvement and career growth.

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What are the working conditions for the Human Resources Manager at CROWN Cork & Seal USA, Inc.?

The working conditions for the Human Resources Manager at CROWN Cork & Seal USA, Inc. primarily involve office work but also require interactions within a manufacturing environment. This position may involve exposure to loud noises and varying temperatures, necessitating flexible working hours, including evenings and weekends when needed.

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Common Interview Questions for MANAGER, Human Resources
Can you describe your experience in HR management within a manufacturing environment?

Discuss specific examples of your previous roles and responsibilities, emphasizing how you managed employee relations, compliance, and talent acquisition in a manufacturing setting. Highlight any quantitative metrics that demonstrate your success, such as improved employee retention rates or successful implementation of training programs.

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How do you handle employee disputes and conflicts?

Explain your approach to conflict resolution, emphasizing effective communication and active listening. Provide an example of a situation where you successfully mediated a dispute, focusing on the steps you took to ensure a fair outcome for all parties involved.

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What strategies do you use for talent acquisition and retention?

Outline the methods you have implemented to attract and retain talent, such as employer branding initiatives, creating engaging job descriptions, or implementing mentorship programs. Be sure to mention any innovative techniques that resulted in successful hires.

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How do you ensure compliance with HR policies and regulations?

Discuss your understanding of local, state, and federal HR laws, and describe how you keep updated with changes in legislation. Explain the processes you have in place for regularly auditing HR practices and training employees on compliance issues.

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What role does training and development play in your HR strategy?

Share your philosophy on employee development and detail the training programs you've managed or created. Provide examples of how these initiatives have contributed to business outcomes or employee satisfaction.

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How do you assess the effectiveness of your HR initiatives?

Discuss the metrics and methods you use to evaluate HR programs, such as employee surveys, turnover rates, and performance metrics. Talk about how this data informs your strategies for improvement.

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Can you provide an example of a successful HR project you led?

Prepare a detailed account of a specific HR project, showcasing your strategic thinking, execution, and results. Be ready to explain your role, challenges faced, and the impact on the organization.

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How do you foster a positive workplace culture?

Talk about initiatives you've implemented to promote a positive work environment, such as employee engagement programs, recognition systems, and communication strategies. Give examples of how these initiatives have positively affected employee morale.

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What do you think is the most challenging aspect of being an HR Manager?

When answering this question, be honest but also focus on your problem-solving skills. Discuss challenges related to conflict resolution, compliance, or change management, and highlight how you have approached these challenges successfully.

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How do you maintain relationships with corporate HR teams?

Emphasize the importance of collaboration and communication. Talk about the strategies you use to ensure alignment with corporate HR initiatives and how you leverage these relationships to support your facility's HR goals.

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Full-time, on-site
DATE POSTED
April 19, 2025

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