Claims Analyst - Remote
Crum & Forster Company Overview
Crum & Forster (C&F), with a proud history dating to 1822, provides specialty and standard commercial lines insurance products through our admitted and surplus lines insurance companies. C&F enjoys a financial strength rating of "A" (Excellent) by AM Best and is proud of our superior customer service platform. Our claims and risk engineering services are recognized as among the best in the industry.
Our most valuable asset is our people: more than 2000 employees in locations throughout the United States. The company is increasingly winning recognition as a great place to work, earning several workplace and wellness awards, including the 2024 Great Place to Work® Award for our employee-first focus and our steadfast commitment to diversity, equity and Inclusion.
C&F is part of Fairfax Financial Holdings, a global, billion dollar organization. For more information about Crum & Forster, please visit our website: www.cfins.com.
Job Description
The claims analyst is responsible for supporting the claims specialists/adjusters with a variety of tasks to assist them with the handling of claims, etc. to ensure timely and accurate processing while delivering high quality customer service.
What you will do for C&F:
- Process invoices to ensure timely payment.
- Certified Letters
- ISO Reports
- LegalX and Litigation Database Entry
- Salvage inquiries
- Title related inquiries
- Order Police Reports
- Claim Acknowledgement Letters
- Handle incoming calls
- Open mail, scan and attach to claims system.
- Photocopy as requested
- Special projects as assigned
What you will bring to C&F:
- High school diploma or equivalent required, associate degree preferred.
- 3+ years of experience
- Strong working knowledge of the Microsoft Office suite of programs.
- Excellent customer service and time management skills.
- Ability to prioritize tasks and meet deadlines.
- Strong written and verbal communication skills are essential.
- Independent thinker and problem solver.
- Ability to multitask.
- Ability to work independently.
- Experience with claims systems, including JW File Handler, is a plus.
What C&F will bring to you
- Competitive compensation package
- Generous 401K employer match
- Employee Stock Purchase plan with employer matching
- Generous Paid Time Off
- Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
- A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
- A dynamic, ambitious, fun and exciting work environment
- We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community
At C&F you will BELONG
If you require special accommodations, please let us know. We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodations, please let us know
For California Residents Only: Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit https://www.cfins.com/onlineprivacypolicy/ca/noticeatcollection/ for more information.
Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $29,600.00 to a maximum of $55,800.00. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee’s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.
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Join Crum & Forster as a Claims Analyst and be a vital part of our thriving team! As a remote claims analyst, you'll support our claims specialists and adjusters in efficiently handling claims, all while ensuring exceptional customer service. With a history that dates back to 1822, Crum & Forster is recognized for financial strength and a commitment to employee well-being, earning accolades as a great workplace. In this role, your days will be filled with diverse tasks such as processing invoices for timely payments, managing legal inquiries, and assisting in various claim management processes. Communication is key as you'll handle incoming calls and correspondence, and you'll help keep our claims system organized and efficient through tasks like database entry and document management. What sets you apart? A high school diploma or more, a minimum of three years of relevant experience, and proficiency with Microsoft Office tools. We celebrate individuality and encourage problem solvers with strong time management skills to apply. At Crum & Forster, you're not just part of a company; you're entering an environment that prioritizes career development, competitive compensation, and comprehensive benefits that extend beyond the basics, aligning with your family’s wellness needs. If you're looking for a fulfilling career where you belong, consider joining us at C&F!
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