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Training Support Specialist (Emergency Management)

For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.  


CSA is currently seeking an experienced Training Support Specialist to support the Commander, Navy Installation Command (CNIC) Shore Operations Training Delivery Branch, N36T. The successful candidate will support the Shore Operations Training Group (SOTG) mission by providing online Computer Based Training (CBT), Mobile Training Teams (MTTs) and formal course delivery to CNIC Region and Installation Security and Emergency Management personnel. You will play a crucial role in delivering efficient and effective operations-focused training to 11 regions and 70 installations world-wide. 


How Your Role Will Make an Impact:
  • Serve as member of the CNIC N36T SOTG, a deployable mobile training team (MTT)
  • Provide classroom instruction via Mobile Training Team (MTT) and Virtual Training Team (VTT) via Microsoft Teams (or other program authorized by the government during the full performance period). Product delivery includes (but is not limited to) the Emergency Management for Senior Leaders Course (EMSLC) course, Regional Operation Center Crisis Action Team (ROC CAT) Course, Emergency Operation Center Course (EOC-IMT) Course, CNIC IMT/CAT Member Course, Emergency Manager Course (EM), Installation Training Officer (ITO) Course, Navy Emergency Preparedness Liaison Officer (NEPLO PRO) Course, Navy Installation Command Duty Officer (CDO) Course, Homeland Security Exercise Evaluation Program (HSEEP) Course, Incident Command System 191/449/300/400 TtT, and limited tailored training as necessary.
  • Develop and provide decision level briefings to Senior Leadership (Military or Civilian).
  • Serve as Subject Matter Expert for emergency management, C3, and defense support to civil authorities (DSCA) training including, the development of EM and STT training-related documentation, training plans and curriculum revision and management.
  • Plan, facilitate, observe, and evaluate CNIC Region and Installation Integrated Training Exercises and Drills in support of civilian or military team-leads.
  • Attend meetings and conferences for purpose of improving CNIC readiness.
  • Identify inconsistencies, problem areas, and voids between doctrine and training and proposed fixes; including immediate implementation of training based on Lessons Learned (real world and exercise).
  • Manage the SOTG (N36T) pages including the Quarterly Operational Training and Exercise Summary (QOTES) data tracking and updating monthly G2 website and associated team pages.
  • Provide weekly training and readiness updates pertinent to N3 and CNIC.
  • Recommend and assist in implementation of actions necessary to ensure effective integration of training resources, requirements, and concepts/standards. Keep abreast of requests, resources, and new and innovative developments in integrated training.
  • Review current doctrine and defined mission essential tasks to determine training requirements; help analyze and define Regional Training Team (RTT), Installation Training Team (ITT), and Installation Training Officer (ITO) requirements.
  • Review current CNIC training and provide recommendations for training solutions to meet validated training requirements.
  • Review and define training policies and concepts to ensure responsiveness to changes in naval guidance, strategy and tactics.
  • Identify training requirements and recommend training solutions in support of CNIC shore enterprise.
  • Recommend and assist in implementation of actions necessary to ensure effective integration of training resources, requirements, and concepts/standards. Keep abreast of requests, resources, and new and innovative developments in integrated training.
  • Be prepared to deploy in operational support of a Navy disaster response as part of an EOC IMT or Regional staff augmenter.
  • Analyze, Design, Develop, Implement, Evaluate, and Deliver new training requirements for CNIC N3 Programs as required to meet Operational Missions of Navy Installations.


What You Will Need to Join Our Award-Winning Team:
  • Bachelor's degree required
  • Clearance: Must possess an active Secret clearance or higher
  • Minimum 10 years of relevant experience in Emergency Management
  • Must possess expert level knowledge of DoD Emergency Management, National Incident Management System, National Response Framework, Multi Agency Coordination System, Incident Command System, Defense Support for Civil Authorities and Homeland Security Exercise Evaluation Program
  • Recent relevant experience in providing SME support for the development of EM training-related documentation, including training plans, course curriculum and Tactics, Techniques and Procedures (TTP)/Doctrine in order to determine the most effective approaches to fulfill training requirements
  • Must possess exceptionally strong written and oral communications skills, and have the personal decorum, temperament, and bearing to successfully brief very senior staffs, including, on occasion, Flag Officers
  • Must possess a valid United States Passport (Government provided and Personal Passport recommended)
  • Ability to travel as needed, approximately 35-40%.


What Sets You Apart:
  • Preferred Certifications: IAEM Certification as Emergency Manager and a Navy Master Training Specialist
  • FEMA Emergency Management experience preferred
  • An in-depth knowledge of "adult learning" principles and techniques used in designing training programs and in applying instructional design methods to the improvement of instructional effectiveness and delivery is highly desired


$79,000 - $93,000 a year
Candidates based in California, Colorado, Hawaii, New Jersey (Jersey City), New York or Washington: The pay range for this position is $79,00-93,000 annually. Please note that the compensation information is a general guideline only. CSA considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/ training, key skills as well as market and business considerations when extending an offer. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.


Applicants may need to meet eligibility requirements for access to classified information; an active United States Department of Defense security clearance or the ability to obtain one may be required for this role.


As a federal contractor, CSA will abide by the client’s infectious disease protocols.


WE BELIEVE great companies know who they are and what they stand for. CSA’s common purpose and core values were purposefully developed to create a culture focused on unlocking the full potential of our people—so they are inspired to solve our clients’ toughest challenges. It’s no secret, we owe the past 18 years of our success to our outstanding and ambitious team members. To support our hard working team, we offer an environment focused on learning and growth, an awesome benefits package, and opportunities to build a long and successful career.

 

We are constantly on the hunt for talented, forward-thinking problem solvers with an energetic attitude and a strong work ethic to join our elite team of CSAers.   

  


Be a part of CSA… do great things!


CSA is a Federal Contractor and an Equal Opportunity/Affirmative Action Employer.


If you are an individual with a disability and would like to request a reasonable workplace accommodation for any part of our employment process, please send an email to hr@csaassociates.com. Please indicate the specifics of the assistance needed. Assistance is reserved for individuals who are requesting a reasonable workplace accommodation. It is not intended for other purposes or inquiries. We’re an equal opportunity employer that empowers our people no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or veteran status or other protected characteristic.


Federal Equal Opportunity is the Law

Federal Employee Rights under FMLA

Federal Employee Polygraph Protection Act

E-Verify Participation Poster (uscis.gov)

If you are a California resident applying for a job, you consent to our California Job Applicant Privacy Notice.


Notification for current or previously cleared professionals:


Official U.S. Government information appearing in the public domain shall not automatically be considered UNCLASSIFIED or approved for public release. CSA recognizes that information contained in resumes of current or previously cleared professionals may be sensitive, contain potentially proprietary and/or protected information. Protected Information is considered classified, in the process of a classification determination, or unclassified, but protected by statute. Therefore, all resumes should be approved for public release by a U.S. Government Official with Original Classification Authority, prior to posting the resume to CSA’s applicant tracking system.

By submitting my resume, I understand that I am NOT authorized to upload content with Official U.S. Government information that is considered, sensitive, proprietary, or protected.

Average salary estimate

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$79000K
$93000K

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What You Should Know About Training Support Specialist (Emergency Management), CSA – Careers

Are you ready to take your expertise in emergency management to the next level? CSA is excited to announce the opening for a Training Support Specialist (Emergency Management) to join our dynamic team! Working remotely from anywhere in the United States, you will be an integral part of the Commander, Navy Installation Command (CNIC) Shore Operations Training Delivery Branch, N36T. Your skills will be utilized to deliver outstanding online Computer Based Training (CBT) and formal course instruction to security and emergency management personnel across 11 regions and 70 installations globally. You will collaborate with a mobile training team to provide essential training such as the Emergency Management for Senior Leaders Course and Incident Command System courses. We are looking for someone with a passion for training and development, who can create decision-level briefings, evaluate training exercises, and help identify gaps in doctrine through real-world lessons learned. You’ll have the chance to shape the future of emergency management training while developing and managing training materials and plans. If you have expert knowledge of DoD emergency management practices and a Bachelor’s degree, we want to hear from you! Join CSA, a company that values innovation and teamwork, and help us advance federal missions while enjoying a robust benefits package and a supportive work environment focused on learning and growth. Explore your potential and be part of a team that thrives on solving complex challenges together!

Frequently Asked Questions (FAQs) for Training Support Specialist (Emergency Management) Role at CSA – Careers
What are the main responsibilities of a Training Support Specialist (Emergency Management) at CSA?

As a Training Support Specialist (Emergency Management) at CSA, your primary responsibilities will include delivering computerized and formal training courses, providing classroom instruction through mobile training teams, and developing decision-level briefings for senior leadership. You'll also be responsible for evaluating training exercises and identifying gaps in training, ensuring the training materials remain relevant and effective.

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What qualifications do you need to become a Training Support Specialist (Emergency Management) at CSA?

To qualify for the Training Support Specialist (Emergency Management) position at CSA, candidates must possess a Bachelor's degree, have at least 10 years of relevant experience in emergency management, and an active Secret clearance or higher. Furthermore, expert knowledge of the Department of Defense Emergency Management procedures is essential to excel in this role.

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What types of training will a Training Support Specialist (Emergency Management) provide at CSA?

In the role of a Training Support Specialist (Emergency Management) at CSA, you will facilitate a variety of emergency management training courses, including the Emergency Management for Senior Leaders Course, Emergency Operations Center Course, and various Incident Command System courses among others. Your goal will be to provide high-quality, impactful training tailored to meet the needs of military and civilian personnel.

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How does CSA support the professional growth of its Training Support Specialists (Emergency Management)?

CSA is committed to supporting the professional growth of its Training Support Specialists (Emergency Management) through continuous learning opportunities, access to innovative tools, and a collaborative work environment that encourages the sharing of knowledge and experiences. Employees are valued members of a team focused on personal and professional development.

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What impact does a Training Support Specialist (Emergency Management) have within CSA?

A Training Support Specialist (Emergency Management) at CSA plays a crucial role in enhancing the readiness and effectiveness of emergency management operations within the Navy installations. By providing quality training and support, you will directly contribute to the operational success of numerous emergency management personnel, ultimately protecting lives and property.

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Common Interview Questions for Training Support Specialist (Emergency Management)
Can you describe your experience with emergency management training?

Sure! In my previous roles, I have developed and provided training programs that focus on emergency management practices, including courses on Incident Command System protocols and disaster response. My experience includes designing curriculum and facilitating both in-person and remote training sessions to a diverse audience.

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How do you ensure that training material stays updated in line with current emergency management standards?

I regularly review and revise training materials based on the latest guidelines from relevant authorities, such as DoD and FEMA. Additionally, I actively participate in training workshops and pursue certifications to keep my knowledge fresh and relevant, ensuring that all training delivered reflects current best practices.

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What steps do you take to evaluate the effectiveness of training programs?

To evaluate the effectiveness of training programs, I employ a combination of participant feedback, assessments before and after training, and performance metrics during drills. This data helps me pinpoint areas needing improvement, ensuring the training provided truly meets organizational needs.

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How do you handle training for differing skill levels within a single group?

I adopt a differentiated instruction approach, tailoring training content based on the participants' background and skill levels. This can include providing advanced materials for experts while ensuring foundational knowledge is covered for those who need it, allowing everyone to benefit fully from the training session.

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Describe a challenge you faced in training delivery and how you overcame it.

One significant challenge I faced was coordinating training for a geographically dispersed team. To overcome this, I utilized collaborative tools like Microsoft Teams and adjusted my training delivery method to include more virtual sessions, ensuring that I could still engage participants effectively, regardless of location.

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What personal qualities do you possess that make you a successful Training Support Specialist?

I believe my strong communication skills, adaptability, and a proactive approach to problem-solving are qualities that set me apart. I’m passionate about training and development and cultivate a positive learning environment which encourages participants to engage and learn effectively.

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How would you approach developing training for a new emergency management initiative?

I would start by conducting a needs assessment to understand the specific goals and objectives of the initiative. Then, I'd involve stakeholders in the training development process to ensure alignment and relevance, followed by designing interactive and engaging content that facilitates learning while incorporating best practices and real-world scenarios.

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What role does feedback play in your training development process?

Feedback plays a crucial role; it informs me where the training is effective and where improvements are needed. I make it a point to solicit and incorporate participant feedback regularly, which helps enhance the material and instructional techniques to better meet learner needs.

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How do you keep yourself updated with the latest trends in emergency management training?

I subscribe to industry journals, participate in webinars, engage with professional organizations, and connect with peers in the field. This continuous learning approach helps me stay informed about the evolving trends and methodologies in emergency management.

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Why do you want to work as a Training Support Specialist (Emergency Management) at CSA?

I’m drawn to CSA's commitment to advancing federal missions and supporting teams with crucial training. I appreciate the opportunity to contribute to high-stakes operations that positively impact entire communities, and I believe my skills and experience align perfectly with the objectives of this role.

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Full-time, remote
DATE POSTED
December 6, 2024

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