Part-time Accountability Coach (8am-1pm Eastern Time)

As a Part-time Accountability Coach at Calibrate, your main responsibility is to provide personalized support and encouragement to members on their health journey. You will engage with members, helping them set and achieve incremental goals related to their food, sleep, exercise, and emotional health, while also managing administrative tasks and addressing member inquiries to ensure an outstanding experience.

To qualify for the Part-time Accountability Coach role at Calibrate, candidates should have at least five years of professional experience, with two years specifically in coaching or one year combined with a relevant coaching certification. Strong communication skills, experience in customer service, and the ability to work independently in a remote setting are also essential.

Calibrate supports its Part-time Accountability Coaches by providing a remote-first environment, robust training, and the tools needed to succeed in their roles. Coaches are also encouraged to embody Calibrate’s values of teamwork, control, and achieving real results, which fosters an inclusive and empowering atmosphere.

A Part-time Accountability Coach at Calibrate works 25 hours per week with a dedicated schedule from 8 AM to 1 PM Eastern Time. This flexible arrangement allows you to maintain a work-life balance while making a significant impact in the lives of our members.

The hourly rate for a Part-time Accountability Coach at Calibrate is $20.00 per hour, reflecting the value we place on the expertise and dedication of our coaches who work on the frontline of member engagement.

In addressing a member who is struggling, I would begin by listening actively to their concerns without judgment. I would explore the barriers they're facing, suggest goals that are manageable, and collaboratively brainstorm actionable steps that align with their lifestyle changes. It's crucial to empower the member by celebrating any progress, however small, and reinforcing their motivation.

In my previous remote coaching roles, I prioritized clear communication through various channels like video calls, chats, and messaging. I made it a point to regularly check in with members to maintain accountability and foster engagement, while also utilizing digital tools to track progress and keep sessions organized and efficient.

To build rapport, I focus on demonstrating empathy and being genuinely interested in a member’s journey. I use open-ended questions to understand their motivations and actively listen to their stories, which helps me create a personalized coaching approach tailored to their unique needs and aspirations.

Ensuring member satisfaction involves creating a welcoming and supportive environment in each session. I encourage open dialogue, provide valuable insights, and ensure follow-up on past discussions. I also measure satisfaction through feedback and adapt my coaching techniques based on their responses to continuously improve their experience.

My coaching philosophy centers around empowerment and collaboration. I aim to equip members with the tools and knowledge they need while facilitating a partnership where they take ownership of their health journey. Celebrating small victories and being present during challenges are vital components of this philosophy.

When dealing with a dissatisfied member, I would approach the situation with an empathetic ear, seeking to understand their frustrations fully. I would validate their feelings, offer solutions or alternatives, and work collaboratively to rectify the situation while ensuring the member feels heard and valued throughout the process.

I am proficient with various technology platforms that support remote coaching, including Google Suite for documentation and organization, video conferencing tools like Zoom or Google Meet for face-to-face interactions, and project management tools that help track member progress and facilitate effective communication.

To maintain motivation while working remotely, I establish a structured daily routine and set specific goals for my work sessions. Having a designated workspace helps me create a focused environment, and I regularly connect with team members for collaborative check-ins to stay engaged and inspired.

I believe that metrics such as weight changes, food intake journals, exercise frequency, and adherence to set goals are important for tracking progress. However, qualitative aspects like self-reported mood and confidence levels also play a crucial role in understanding overall wellbeing and encouraging long-term engagement.

I am drawn to the Part-time Accountability Coach role at Calibrate because of the company's commitment to redefining obesity treatment and promoting sustainable health habits. I deeply resonate with the mission of combining scientific research with compassionate coaching, and I believe my skills and experiences align perfectly to make a positive impact in members' lives.