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Seasonal Chef Instructor, Pastry

With over 50 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food.


The Seasonal Chef Instructor, Pastry contributes to the success of a Sur La Table store by inspiring customers on all points of their culinary journey. The Seaonal Chef Instructor blends culinary talent and teaching skills to support the Resident Chef in driving business results. The Seasonal Chef Instructor reports to the Resident Chef.


JOB DUTIES AND RESPONSIBILITIES:                                                                           

Models and directs employees to ensure customer service standards are met.

Delivers an exceptional cooking class experience at every class using recipes and game plans provided.

Stays informed by maintaining product knowledge, accesses available training and seeks out additional resources when necessary.

Ensures high standards of sanitation and cleanliness are maintained throughout the experience. Keeps work area and guest areas clean and organized.

Ensures all food items are cooked and served at the correct temperature and under sanitary conditions. 

Works as a part of a high-performing team to achieve store’s sales plan. Strives to achieve individual and/or class sales goals.

Models and ensures all Sur La Table policies and standard operating procedures (SOPs) are communicated effectively to employees, maintained and consistently followed.

Provides coaching in the moment and performance feedback to Kitchen Assistants and communicates performance issues directly to the Resident Chef.

Seeks opportunities to increase cooking class and retail sales.

Records time worked, accurately and according to SLT policy.

Anticipates and solves problems by taking decisive action, follows up with Resident Chef.

Demonstrates exceptional verbal and written communication skills with employees, customers, field management and corporate office.

May handle, serve, and pour liquor, wine and beer and/or mix ingredients, such as liquor, soda, water and etc. in order to prepare cocktails and other drinks.

Additional responsibilities as assigned by Resident Chef.


ESSENTIAL FUNCTIONS:

Ability to communicate verbally and work cooperatively with employees and customers.

Ability to remain in a stationary position for up to 3 hours at a time.

Ability to move about the work place coaching and directing employees and/or class participants or while selling to customers.

Ability to distinguish, with a degree of accuracy, differences or similarities in intensity or quality of flavors or odors, or recognizing particular flavors or odors using tongue or nose.

Ability to grab, reach, push, pull, bend, stoop, kneel and crouch in order to demonstrate, retrieve and/or replenish merchandise and/or cooking equipment.

Ability to use hands to seize, hold, grasp, turn, or otherwise in order to chop, whisk, slice, stir, juice and/or demonstrate other techniques.

Ability to work a varied schedule in order to teach classes at different times of the day, week and year.

Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse in order to accomplish work. 

Regular and predictable attendance. 

Ability to lift and/or move merchandise and/or kitchen equipment weighing up to 35 lbs. 

Environmental conditions:  working with an open flame and/or other heating units, and exposure to variation in kitchen temperature.


EXPERIENCE AND REQUIRED QUALIFICATIONS:

1-2 Years kitchen operations experience.

Culinary degree in Pastry or equivalent experience considered in lieu of degree.

Demonstrated successful teaching and training experience.

Valid Food Handlers and/or Food Managers Certification.

Must be at least 21 years old.

Familiarity with MS Office Suite (Word, Excel, Outlook).

Proven ability to drive sales and motivate teams.

Proven communication skills.


Sur La Table Core Competencies for Everyone:

Focus on the Customer: You inspire and delight your customers.

Be Genuine: Your communication style is respectful, effective and sincere.

Make the Right Call: You effectively blend knowledge, experience, wisdom & decisive action.

Take Ownership: You are committed, responsible and provide solutions.

Achieve Results: You meet and exceed goals and expectations.

 

This job description represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, may be part of the job. This job description is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice.


 


CSC Generation Holdings family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.


CSC Generation Holdings family of brands is committed to the full inclusion of all qualified individuals. As part of this commitment, CSC Generation will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please contact hrbenefits@cscshared.com.

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Average salary estimate

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$40000K
$60000K

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What You Should Know About Seasonal Chef Instructor, Pastry, CSC Generation

Join Sur La Table as a Seasonal Chef Instructor, Pastry in King of Prussia, PA, where your culinary talents will inspire and delight our customers! With over 50 stores and the largest avocational cooking program in the U.S., we’re all about creating happiness through cooking and sharing good food. In this role, you will blend your love for baking with teaching skills to provide exceptional cooking classes that not only guide our customers through their culinary adventures but also drive our store's business success. As a key part of our high-performing team, you’ll model outstanding customer service, maintain rigorous standards of sanitation, and collaborate with Kitchen Assistants to create an engaging and educational atmosphere. You’ll not only share recipes and techniques but also provide feedback to staff and strive to meet sales goals. Your work area will always be clean and organized, ensuring a positive experience for all participants. The ideal candidate will have a culinary degree or equivalent experience in pastry, a passion for teaching, and a proven ability to motivate teams. So if you're ready to take your culinary passion to the next level while inspiring others, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Seasonal Chef Instructor, Pastry Role at CSC Generation
What responsibilities does the Seasonal Chef Instructor, Pastry at Sur La Table have?

The Seasonal Chef Instructor, Pastry at Sur La Table is responsible for delivering exceptional cooking classes, maintaining sanitation standards, coaching kitchen assistants, and driving class and retail sales. You will inspire customers by sharing your culinary knowledge and ensuring each class is a memorable experience.

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What qualifications are needed for the Seasonal Chef Instructor, Pastry role at Sur La Table?

To qualify as a Seasonal Chef Instructor, Pastry at Sur La Table, you should have a culinary degree in Pastry or equivalent experience, 1-2 years of kitchen operations experience, and a valid Food Handlers or Food Managers Certification. Strong teaching skills and proven communication abilities are also essential.

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How does the Seasonal Chef Instructor contribute to Sur La Table's success?

By delivering engaging cooking classes and exceptional customer service, the Seasonal Chef Instructor plays an integral role in driving sales and enhancing the overall customer experience at Sur La Table. Your ability to motivate and lead a collaborative team supports the store's operational goals.

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What skills are important for a Seasonal Chef Instructor, Pastry at Sur La Table?

Key skills for a Seasonal Chef Instructor, Pastry at Sur La Table include strong communication abilities, the capacity to lead and inspire a team, a passion for teaching culinary skills, and the ability to deliver delicious recipes while maintaining a fun and educational atmosphere in classes.

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What does a typical day look like for a Seasonal Chef Instructor at Sur La Table?

A typical day for a Seasonal Chef Instructor at Sur La Table involves preparing for and leading cooking classes, ensuring high standards of cleanliness, providing feedback and coaching to kitchen assistants, and fostering a welcoming environment for customers to learn and enjoy the art of cooking.

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Common Interview Questions for Seasonal Chef Instructor, Pastry
What techniques do you use to engage students during cooking classes?

Engaging students during cooking classes involves using interactive techniques such as hands-on demonstrations, encouraging questions, and relating culinary concepts to personal experiences. It’s important to create an inclusive atmosphere where everyone feels comfortable participating.

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How do you handle difficult students or challenging situations in a class?

Handling difficult students requires patience and strong communication skills. I address issues calmly and privately, focusing on constructive feedback. Creating a supportive environment often helps defuse tension, allowing the class to refocus on learning.

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Can you describe a successful class you’ve taught in the past?

In a previous class, I taught a group how to create classic French pastries. By breaking down each step and allowing for practice, the students left not just with their pastries, but with a newfound confidence in their skills, making the class a rewarding experience for all.

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What is your approach to food safety and cleanliness while teaching?

Food safety and cleanliness are vital. I emphasize the importance of handwashing, cross-contamination prevention, and keeping workspaces tidy throughout the class. I model these practices actively, ensuring students understand their significance.

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How do you incorporate sales goals into your cooking classes?

Incorporating sales goals involves suggesting complementary products during demonstrations or teaching students how to use specific tools effectively. I share product knowledge as part of the learning experience, making these suggestions feel natural and valuable.

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What is your favorite pastry to teach and why?

My favorite pastry to teach is the macaroon, as it balances technique with creativity. Students enjoy mastering the fundamentals while expressing themselves through flavor combinations and decoration, which enhances their learning experience.

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How do you stay current with dessert trends?

I stay current with dessert trends through culinary journals, attending workshops, and networking with other chefs. This helps not only in teaching trendy desserts but also in inspiring students to explore new recipes and techniques.

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What methods do you use to keep students motivated throughout the class?

Keeping students motivated involves setting clear expectations and celebrating small achievements during the class. I also encourage peer interaction, which fosters a sense of community and enhances the learning experience.

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How do you ensure that the ingredients used in your classes are high quality?

Ensuring high-quality ingredients starts with sourcing from reputable suppliers. I review ingredient lists prior to class and emphasize the use and importance of each ingredient's role in achieving the best results.

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What do you think makes a great cooking teacher?

A great cooking teacher combines passion, patience, and effective communication skills. The ability to connect with students and adapt teaching styles to meet their needs is crucial for facilitating a positive and informative learning experience.

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Part-time, on-site
DATE POSTED
December 25, 2024

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