Fleet Engineer - Telematics

The Fleet Engineer - Telematics at Cubo Solutions Ltd is responsible for the installation and maintenance of telematics equipment, including camera systems and vehicle safety devices on HGVs and other commercial vehicles. Additionally, this role involves managing personal and third-party engineering resources, project managing installations, and providing training to dealer networks to ensure exceptional customer satisfaction.

To succeed as a Fleet Engineer - Telematics at Cubo Solutions Ltd, a proven track record in the Multi Camera CCTV Industry is preferred. The ideal candidate should have hands-on field experience with HGV/LCV, excellent communication skills, and strong customer service abilities. IT literacy, along with good written and verbal skills, is also essential for effective coordination and reporting.

The Fleet Engineer - Telematics role at Cubo Solutions Ltd is primarily remote and field-based, allowing for flexibility in travel and work hours. You will cover a geographical area within a 90-minute radius of Bedfordshire, working independently while managing your own schedule to meet project deadlines and customer expectations.

Cubo Solutions Ltd offers a competitive salary ranging from £35,000 to £40,000 per annum, with the opportunity to earn overtime. Employees benefit from 33 days of inclusive annual leave, a new Transit Custom van equipped with racking and tools, mobile technology, full uniform and safety equipment, and a comprehensive benefits package designed to support work-life balance.

Safety is a key priority for the Fleet Engineer - Telematics at Cubo Solutions Ltd. This role involves ensuring that all health and safety guidelines are followed during installations and maintenance. The company provides full safety equipment suitable for all weather conditions, promoting a safe working environment both in the field and in everyday operations.

Be prepared to discuss specific telematics installations, the types of systems you've worked with, and any relevant challenges you've faced. Highlight your problem-solving skills and how you ensured the systems met customer needs.

Share detailed examples of past projects where you've installed CCTV systems, discussing the technical aspects and the impact your work had on enhancing security or operational efficiency.

Explain your time management strategies, such as prioritizing tasks, using scheduling software, and communicating effectively with clients to ensure that all installation deadlines are met without compromising quality.

Detail the health and safety guidelines you are familiar with, how you implement them on-site, and your approach to ensuring both your safety and that of others while working with telematics equipment.

Discuss your approach to listening actively to customer concerns, finding effective solutions, and following up to ensure the issue is resolved satisfactorily. Emphasize the importance of maintaining strong customer relationships.

Explain the methods you use for documenting installations and maintenance work, such as utilizing software tools, creating checklists, and maintaining clear communication with your team to ensure accuracy.

Provide an example of a time when you effectively managed a project on your own, detailing how you prioritized tasks, dealt with challenges, and successfully completed the project to meet client expectations.

Explain your experience in training others, focusing on the methods you've used to ensure that dealer networks are equipped to install and maintain telematics and safety devices correctly.

Share your strategies for keeping abreast of industry trends, whether through professional development courses, attending trade shows, or continuous education online to ensure your skills remain relevant.

Discuss your passion for technology and logistics, how you find satisfaction in helping clients optimize their operations, and your commitment to delivering quality installations and services.