Job details
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Customer Support Expert - job 1 of 2
GlossGenius is looking for a Customer Support Expert to support customers throughout their entire journey, build strong relationships, and provide personalized support.
Skills
- 1+ year work experience in a customer-facing role, SaaS preferred
- Excellent written and verbal communication skills
- Ability to adapt to various communication styles
- Strong team player and self-starter
Responsibilities
- Master understanding of GlossGenius product
- Work with customers to deliver value through effective responses
- Deliver best-in-class, personalized support
- Collaborate with the team to meet company goals
- Identify areas for improvement in resources
Benefits
- Generous PTO
- Competitive health & dental insurance options
- Generous parental leave policy
- Professional Development stipend
- One-time home office stipend
- Team bonding opportunities
To read the complete job description, please click on the ‘Apply’ button
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GlossGenius
We make powerful software that’s helping beauty and wellness salons and studios manage and grow their businesses through an integrated booking, payments and marketing platform.
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BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability Insurance
Flexible Spending Account (FSA)
Learning & Development
401K Matching
Paid Sick Days
Paid Time-Off
Unlimited Vacation
Social Gatherings
WFH Reimbursements
Maternity Leave
Paternity Leave
Flex-Friendly
Some Meals Provided
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
LOCATION
SALARY RANGE
$55,000/yr - $55,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
July 21, 2023
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