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Associate Property Manager, Multifamily

Job Title

Associate Property Manager, Multifamily

(https://careers.cushmanwakefield.com/)

Job Description Summary

Associate Property Managers are responsible for maintaining our communities to a market ready standard, ensuring high level of service at all times. Associate Property Managers are also responsible for building and motivating high performing teams to maximize the performance of the property.

Job Description

ESSENTIAL JOB DUTIES:

  • Assisting the Regional Property Manager with the overall operations of the building.
  • Ensuring the smooth running of our community in a fast-paced environment.
  • Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
  • Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
  • Complete lease/renewal paperwork to ensure completion to completion to company standards.
  • Track and evaluate advertising, and all client traffic.
  • Leading by example, Instilling, maintaining, and modeling the Cushman & Wakefield mission to be the best national management company.
  • Supervise day-to-day operations of entire on-site team, ensuring that all Cushman & Wakefield policies and procedures are being followed.
  • Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary.
  • Maintain residents' files in accordance with company's standards.
  • Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
  • Manage and maintain all aspects of overall community budget and finances.
  • Work with leasing staff to ensure that leasing/marketing goals are being met.

COMPETENCIES:

  • Effective communication and customer service skills
  • Computer literate, including Microsoft Office Suite and internet navigation skills
  • General office, bookkeeping and sales skills and excellent oral and written communication skills
  • Determine leasing opportunities of staff and work on goal setting; improving the performance of each staff member.
  • Supervise day-to-day operations of team, ensuring that all C&W policies and procedures are being followed.
  • Work with leasing staff to ensure that leasing/marketing goals are being met.
  • Be able to manage a team
  • Perform any other related duties as required or assigned.

IMPORTANT EDUCATION

  • Bachelor’s Degree preferred
  • High School Diploma, GED, Technical or Vocational school required

IMPORTANT EXPERIENCE

  • 3+ years of Property Management experience
  • 1+ years of Management experience

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to travel from floor to floor, climb stairs, and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly use hands to operate office machinery and regularly required to walk, talk, and hear.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.







Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without  regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”

Average salary estimate

$60000 / YEARLY (est.)
min
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$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Associate Property Manager, Multifamily, cw

Are you ready to take your property management career to the next level? Join Cushman & Wakefield as an Associate Property Manager in beautiful Phoenix, Arizona. In this fast-paced and dynamic role, you’ll be at the forefront of maintaining our multi-family communities to top-notch standards while delivering exceptional service to our residents. Your day-to-day responsibilities will involve collaborating with the Regional Property Manager on various operations, ensuring everything runs smoothly from maintenance to leasing and renewals. You’ll lead, inspire, and coach a high-performing onsite team, creating an engaging work environment while following Cushman & Wakefield’s proven policies. The role also requires you to monitor budgets, oversee marketing strategies, and ensure our properties meet market demands. If you’re passionate about people and community engagement, and if you have a knack for problem-solving and multitasking in a lively setting, you could be the perfect fit. Bring your 3+ years of property management experience and management skills to the table, and help us maintain our reputation as a leading national management company. Join us at Cushman & Wakefield, where your contributions will help foster positive living spaces and enhance our residents' satisfaction!

Frequently Asked Questions (FAQs) for Associate Property Manager, Multifamily Role at cw
What are the primary responsibilities of an Associate Property Manager at Cushman & Wakefield?

As an Associate Property Manager at Cushman & Wakefield, your main responsibilities will involve assisting the Regional Property Manager in maintaining the operations of multifamily properties. This includes overseeing maintenance, lease administration, budgeting, marketing strategies, and ensuring exceptional customer service levels. Effective communication and team leadership are also crucial, as you'll be responsible for managing the onsite team and creating a vibrant community atmosphere.

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What qualifications are ideal for the Associate Property Manager role at Cushman & Wakefield?

The ideal qualifications for the Associate Property Manager position at Cushman & Wakefield include a Bachelor’s Degree preferred, a High School Diploma or GED at minimum, and 3+ years of property management experience alongside 1+ years of management experience. Familiarity with Microsoft Office and strong communication skills also play a pivotal role in effectively managing operations.

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How does Cushman & Wakefield support career growth for Associate Property Managers?

Cushman & Wakefield is dedicated to empowering employees and encourages associates to grow their careers through continuous training and professional development. As an Associate Property Manager, you’ll have access to various resources that enhance your skills while building a career path within the company, making it easier for you to reach your professional goals.

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What does the work environment look like for an Associate Property Manager at Cushman & Wakefield?

The work environment for an Associate Property Manager at Cushman & Wakefield is primarily an office setting, with regular engagement on-site at multifamily properties. This role may require traveling between buildings and entails interacting with residents, providing a vibrant and diverse workplace filled with opportunities for engagement and teamwork.

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Are there specific competencies necessary for success as an Associate Property Manager at Cushman & Wakefield?

Absolutely! Essential competencies include effective communication and customer service skills, the ability to supervise and motivate a team, and a solid understanding of budget management and marketing strategies. Adaptability and problem-solving skills are also vital for managing a fast-paced property environment successfully.

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Common Interview Questions for Associate Property Manager, Multifamily
What experience do you have in property management?

When answering this question, provide detailed examples from your previous roles, specifically highlighting how your experience relates to the multifamily property management field. Consider mentioning your involvement in budgeting, tenant relations, or team leadership to showcase your qualifications for the Associate Property Manager position.

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How do you handle conflicts with residents at a property?

A great way to answer this question is to describe your approach to conflict resolution, which should involve active listening, empathy, and clear communication. Provide an example of a past situation where you successfully resolved a conflict, emphasizing the importance of building relationships with residents.

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How would you prioritize tasks in a fast-paced environment?

When addressing this question, discuss your methods for prioritization, such as assessing urgency and impact. Describe how you use tools or systems to keep track of tasks while remaining flexible to changes in the work environment, ensuring projects or resident needs are addressed promptly.

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What motivates you as a property manager?

Answer this by expressing your passion for creating welcoming communities and your dedication to ensuring resident satisfaction. Share personal anecdotes about experiences that inspired you, reflecting how these motivators influence your day-to-day management style.

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How do you ensure high levels of tenant satisfaction?

Describe your strategies for maintaining tenant satisfaction, including clear communication, prompt responses to concerns, and proactive engagement with residents. Illustrate your points by sharing past successes, which may include initiatives you launched or feedback you received from tenants.

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Can you explain your experience with budgeting and financial management in property management?

Your response should detail your familiarity with budgeting processes and tools used in property management. Highlight specific experiences where you effectively managed a property budget, controlled expenses, or made financial forecasts, showcasing your ability to keep the property's finances in check.

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How do you approach marketing and leasing strategies for properties?

Discuss your understanding of marketing strategies that are effective in attracting tenants to multifamily properties, including online platforms, community engagement, and branding efforts. Consider sharing examples of successful leasing campaigns you've managed.

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How do you manage time effectively when leading a team?

For this question, explain your approach to effective time management, such as setting clear priorities, delegating tasks appropriately, and maintaining communication with your team. Provide an example of how this has helped you lead in a multifamily property setting.

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What steps do you take to ensure compliance with property management regulations?

Your answer should highlight your knowledge of regulations governing property management, emphasizing the importance of adhering to all legal requirements. Discuss how you stay updated on these regulations and ensure your team complies with them.

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Why do you want to work for Cushman & Wakefield?

Articulate your enthusiasm for joining Cushman & Wakefield, mentioning their reputation in the industry, commitment to service excellence, and opportunities for professional growth. Share how your values align with the company’s mission to foster positive communities and experiences.

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MATCH
VIEW MATCH
FUNDING
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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 12, 2025

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