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Channel Account Manager - job 1 of 2

About the Role

Our Partnerships team is growing! We’re seeking a Channel Account Manager for the Central Region. In this role you will develop the channel strategy for the region, and execute on that strategy with existing and new channel partners. You have strong experience managing the Central Region, and working closely with National Partners.

What You'll Do

  • Evangelize, enable and develop go-to-market strategies with the channel community

  • Manage a portfolio of high performing channel partners to achieve partnership goals including sales objectives and marketing activities

  • Serve as the SME for all partner related activity within your sales regions

  • Be a trusted advisor and business partner to the Cyberhaven sales team

  • Develop best practices to engage with channel partners, escalate issues and set clear expectations with partners on working with Cyberhaven

  • Develop partner specific account plans to include annual & quarterly goals, marketing support, requirements, etc.

  • Adhere to and support various program guidelines, rules, and measures

  • Measure and report on the success of regional partners

  • Help with recruitment, training, and on-boarding of new partners

  • Measured on: DR goals, Pipeline goals

Who You Are

We are looking for an individual who understands the channel business and how to grow and manage a region. In addition to enabling partners, you will be responsible for driving marketing activities with your partners to increase brand awareness and product adoption and will serve as the conduit for inbound and outbound requests from sales for all partners.

  • 10+ years of industry experience within channel partnerships, sales, marketing, business development

  • 5+ years of channel sales/management experience in the SaaS space

  • Ability to create and present business plans, track and articulate program progress, develop and document program guidelines for distribution throughout the organization (all levels) and for external use

  • Working knowledge of security and SaaS solutions

  • Bachelor’s Degree

  • Ability to travel up to 50%

What you can count on

  • Competitive salary and stock options

  • Health benefits – 100% paid for you and your family

  • Flexible time off (paid)

  • Career advancement opportunities

Preferred Location

  • US Central Region

Cyberhaven is the AI-powered data security company revolutionizing how companies detect and stop the most critical insider threats to their most important data. We've raised over $140M from leading Silicon Valley investors like Khosla and Redpoint. Cyberhaven is also backed by founders, executives, and security leaders who have built transformational technologies at Crowdstrike, Nutanix, Palo Alto Networks, Meta, Google, Slack, and others.

Our company values are:

  • Think Deeply and Use Sound Reasoning

  • Step Up and Take Ownership

  • Continuously Learn and Grow

  • Obsess About Customers

  • Enjoy the Journey

  • Reach for Ambitious Goals

Cyberhaven is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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CEO of Cyberhaven
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Howard Ting
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Average salary estimate

$115000 / YEARLY (est.)
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$100000K
$130000K

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What You Should Know About Channel Account Manager, Cyberhaven

Are you a channel sales enthusiast looking to take the next step in your career? Join Cyberhaven as a Channel Account Manager in Chicago, where you’ll play a pivotal role in shaping our channel strategy for the Central Region. In this dynamic position, you’ll be responsible for developing and executing strategies with our channel partners, enhancing sales objectives and marketing activities. Your experience managing a diverse portfolio of high-performing channel partners will be invaluable as you serve as an expert resource for the Cyberhaven sales team. You'll enjoy a collaborative atmosphere while creating tailored account plans that impact our regional goals. Your journey here involves evangelizing go-to-market strategies and ensuring that your partners are well-equipped to champion our innovative solutions in security and data protection. Not only will you help recruit and train partners, but you’ll also measure and report on their success, driving growth and ensuring alignment with our overarching goals. At Cyberhaven, we’re committed to your success too, offering a competitive salary, stock options, comprehensive health benefits for you and your family, and flexible time-off policies that prioritize your well-being. If you’re ready to leverage your 10+ years of experience in channel partnerships and dive into the transformative world of AI-powered data security, we would love to have you on our team!

Frequently Asked Questions (FAQs) for Channel Account Manager Role at Cyberhaven
What are the responsibilities of a Channel Account Manager at Cyberhaven?

As a Channel Account Manager at Cyberhaven, your key responsibilities will include developing go-to-market strategies, managing a portfolio of high-performing channel partners, and serving as a subject matter expert for partner-related activities. You will also work closely with the Cyberhaven sales team, engage in recruitment and onboarding of new partners, and measure success against partnership goals.

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What qualifications do you need to become a Channel Account Manager at Cyberhaven?

To qualify for the Channel Account Manager position at Cyberhaven, you should have over 10 years of industry experience in channel partnerships, sales, and marketing, including at least 5 years in channel sales or management within the SaaS field. A Bachelor's Degree is required, along with the ability to travel up to 50%.

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How does Cyberhaven define a successful Channel Account Manager?

A successful Channel Account Manager at Cyberhaven is someone who effectively drives sales through channel partners, articulates program progress, and develops comprehensive account plans. Achieving pipeline goals and demonstrating ownership in managing partner relationships are essential metrics of success.

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What is the company culture like at Cyberhaven for Channel Account Managers?

Cyberhaven fosters a supportive and growth-oriented culture for Channel Account Managers. Employees are encouraged to continuously learn, step up to challenges, and remain customer-focused. The company values ambition, accountability, and teamwork, creating an environment where every Channel Account Manager can thrive.

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What benefits do Channel Account Managers receive at Cyberhaven?

Channel Account Managers at Cyberhaven enjoy competitive salaries, stock options, and comprehensive health benefits that are fully covered for employees and their families. Additional perks include flexible paid time off and ample opportunities for career advancement.

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Common Interview Questions for Channel Account Manager
Can you share your experience with managing channel partners?

Be prepared to discuss specific examples of how you’ve successfully managed channel partnerships in the past. Highlight your strategies for engagement, tracking performance metrics, and resolving conflicts, showcasing your ability to foster strong relationships.

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What strategies would you implement to grow a region's sales through channel partners?

Explain how you would analyze market trends and partner engagement levels to identify opportunities for growth. Talk about developing tailored marketing plans and training sessions to empower partners and drive sales effectiveness.

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How do you handle underperforming channel partners?

Discuss your approach to assessing the root causes of underperformance, whether through communication, support, or reevaluation of goals. Emphasize the importance of setting clear expectations and creating action plans to address issues.

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What do you think is vital when developing a channel strategy?

Share your thoughts on aligning the channel strategy with business objectives, analyzing competitive landscapes, and considering partner capabilities. Highlight how you would engage stakeholders for feedback and buy-in.

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Describe a time when you overcame a significant challenge with a partner.

Provide a compelling story that details the challenge faced, the steps you took to resolve it, and the positive outcome. Your ability to communicate effectively and maintain partner relationships will be a crucial focus.

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How do you measure the success of your channel partners?

Outline the performance metrics you would use, such as sales growth, marketing engagement, and pipeline development. Discuss the importance of regular reviews and constructive feedback to ensure ongoing success.

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What experience do you have in developing go-to-market strategies?

Discuss specific instances where you’ve created go-to-market strategies for products or services. Focus on your research methods, stakeholder collaboration, and execution phases to provide insight into your strategic thinking.

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Why do you want to work for Cyberhaven as a Channel Account Manager?

Express your admiration for Cyberhaven’s innovative approach to data security and mention how your values align with the company’s culture. Consider mentioning your interest in contributing to a mission-driven team that prioritizes customer success.

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How comfortable are you with traveling for this role?

Be honest about your travel capabilities, emphasizing any previous experience you have in managing travel for business. Discuss your ability to balance remote and on-site interactions with partners effectively.

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How do you stay updated on industry trends and partner capabilities?

Mention various learning methods you use, such as attending webinars, reading industry publications, and participating in professional networks. Your proactive approach to staying informed demonstrates your commitment to the channel management role.

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DLP works for 1% of companies; fortunately there is Cyberhaven for the other 99%.

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Full-time, on-site
DATE POSTED
December 18, 2024

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