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Leasing Agent

Overview: CYM Living - Where caring meets innovation. We are a national real estate firm with corporate headquarters in Chicago, IL, Indianapolis, IN, and just outside of New York City. Our mission is to provide our residents with an exceptional living experience, nurture a culture of community, and empower growth from within. As a vertically integrated firm, we lead with operations by taking a hands-on approach to real estate investment and property management. We accomplish our mission by incorporating data and technology with hyperlocal customer service to all units.

Position Summary: We are seeking a dedicated Leasing Agent to join our team. The ideal candidate will be responsible for assisting potential residents with the leasing process, providing exceptional customer service, and maintaining a welcoming environment for all.

Key Responsibilities:

  • Greet and assist prospective residents, providing detailed information about available properties.
  • Conduct property tours and highlight features that meet residents' needs.
  • Assist with the application process, including collecting necessary documentation and ensuring all paperwork is completed accurately.
  • Maintain knowledge of local rental market trends and property features to provide informed recommendations.
  • Foster positive relationships with current residents to enhance community engagement and retention.
  • Handle inquiries via phone, email, and in-person, ensuring prompt and courteous responses.
    • Previous experience in leasing, customer service, or a related field preferred.
    • Strong interpersonal and communication skills.
    • Ability to work independently and as part of a team.
    • Detail-oriented with a commitment to providing exceptional service.
    • Familiarity with property management software is a plus.
    • Competitive salary commensurate with experience.
    • Comprehensive health, dental, and vision insurance plans.
    • Retirement savings plan with employer match.
    • Paid time off and holidays.
    • Professional development opportunities and ongoing training.

How to Apply:
Please submit your resume and cover letter detailing your qualifications and interest in the Leasing Agent position at CYM Living. We look forward to reviewing your application and discussing how you can contribute to our team.

CYM Living is an equal opportunity employer.

Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Leasing Agent, CYM Living LLC

Are you ready to take your customer service skills to the next level? Join CYM Living as a Leasing Agent, where caring meets innovation! We're not just another real estate firm; we're a national powerhouse with corporate roots in Chicago, Indianapolis, and just outside New York City. As a Leasing Agent, you will be the welcoming face to our potential residents, guiding them through the leasing process with warmth and professionalism. Your day-to-day will involve greeting prospective residents, conducting engaging property tours, and sharing valuable insights about our available properties. You'll assist in making their application process smooth, ensuring all documentation is properly completed. Staying updated on local rental market trends will give you the edge in providing informed recommendations that resonate with resident needs. Building relationships isn't just a part of the job; it's at the heart of what we do—we're about community at CYM Living! Your role will see you answering inquiries promptly, whether over the phone, via email, or in person, helping create a welcoming environment. If you thrive on connecting with people and possess strong communication skills, we'd love for you to apply! Your journey with us comes with competitive benefits like comprehensive health insurance, a retirement savings plan with employer matching, and plenty of opportunities for professional growth. Join CYM Living today, and help us empower our residents to enjoy an exceptional living experience!

Frequently Asked Questions (FAQs) for Leasing Agent Role at CYM Living LLC
What are the responsibilities of a Leasing Agent at CYM Living?

As a Leasing Agent at CYM Living, your main responsibilities will include greeting prospective residents, conducting engaging property tours, assisting with the application process, and maintaining positive relationships with current residents. You'll be leveraging your expertise in local rental market trends to provide insightful recommendations tailored to meet the unique needs of potential residents.

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What qualifications are required to apply for the Leasing Agent position at CYM Living?

To qualify for the Leasing Agent position at CYM Living, candidates should ideally have previous experience in leasing, customer service, or a related field. Strong interpersonal and communication skills are crucial, along with a detail-oriented mindset and a commitment to exceptional service. Familiarity with property management software is considered a plus!

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How does CYM Living support career development for Leasing Agents?

At CYM Living, we prioritize professional development and provide ongoing training opportunities for our Leasing Agents. We believe in nurturing talent from within, ensuring that our team members have access to resources that support their growth and advancement in their careers with us.

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What benefits can a Leasing Agent expect at CYM Living?

Leasing Agents at CYM Living enjoy competitive salaries that reflect their experience. Additionally, we offer comprehensive health, dental, and vision insurance plans, a retirement savings plan with employer match, paid time off, and holidays to foster work-life balance. Your well-being is important to us as we support your professional journey.

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What is the work environment like for a Leasing Agent at CYM Living?

The work environment for Leasing Agents at CYM Living is inclusive and supportive, focused on teamwork and community engagement. You will have the freedom to work independently while being part of a dedicated team that emphasizes collaboration, ensuring you have the resources and encouragement needed to thrive in your role.

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Common Interview Questions for Leasing Agent
How would you handle a difficult customer as a Leasing Agent?

When faced with a difficult customer, I would listen attentively to their concerns and respond with empathy. It's crucial to remain calm and assure them that their issues will be addressed promptly. I would guide them through the problem-solving process, making sure they feel valued and respected throughout our interaction.

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What strategies do you use to stay informed about local rental markets?

I stay informed about local rental markets by subscribing to real estate newsletters, attending community meetings, and networking with other professionals in the industry. Regularly reviewing market data and trends allows me to provide valuable insights to potential residents, ensuring they make informed decisions.

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Can you describe a time when you successfully closed a lease?

Certainly! I once worked with a family who was hesitant about a property due to concerns about space. After understanding their needs, I arranged a personalized tour highlighting features ideal for family living. By actively listening and responding to their queries, I was able to alleviate their concerns and successfully close the lease.

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How do you prioritize your duties as a Leasing Agent?

Prioritizing duties as a Leasing Agent involves assessing the needs of prospective residents and current tenants. I typically start my day by addressing urgent inquiries, followed by scheduled property tours, and then I ensure all documentation and follow-up tasks are completed efficiently. This structured approach helps me maintain high service standards.

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What role does technology play in your leasing process?

Technology plays a significant role in my leasing process. I utilize property management software to manage applications, schedule tours, and maintain communication with potential residents. Additionally, leveraging social media allows me to showcase available properties effectively, reaching a broader audience.

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How do you promote community engagement among residents?

Promoting community engagement among residents starts with regular communication and organizing resident events. I prioritize getting to know the residents, encouraging them to share feedback, and creating opportunities for social interaction. Fostering relationships enhances retention and contributes to a vibrant community atmosphere.

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What features do you think are most appealing to prospective renters?

Prospective renters often find features such as spacious layouts, modern amenities, and access to community facilities appealing. Additionally, having good proximity to public transport, schools, and shopping can be major decision factors. Understanding these preferences allows me to highlight relevant features during property tours.

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How would you ensure accuracy in the lease application process?

To ensure accuracy in the lease application process, I double-check all documentation provided by the renter while assisting them through the completion of their applications. I maintain a checklist of necessary documents and follow up with applicants promptly to clarify any uncertainties, ensuring a smooth transition towards leasing.

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What do you consider your biggest strength as a Leasing Agent?

My biggest strength as a Leasing Agent is my ability to connect with people and establish rapport quickly. I believe that building trust and a positive relationship with potential residents leads to better outcomes and a higher leasing success rate, making their search easier and more enjoyable.

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Why do you want to work for CYM Living?

I want to work for CYM Living because of its commitment to innovation and community engagement. The company’s values resonate with my own, and I’m excited about the opportunity to contribute to an organization that prioritizes exceptional living experiences and a positive work culture.

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our team is here to exceed the expectations of our residents and clients while staying loyal to our core values of integrity, teamwork, and innovation. we are proud to offer residents a place they love to call home, employees a company they are pr...

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Full-time, on-site
DATE POSTED
December 16, 2024

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