Partner Operations Manager (12-18 month contract)
D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.
New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.
D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.
D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.
A member of our Talent Acquisition team reviews ALL of our applications - yes a real person reviews resumes! They are excited to read more about what amazing things you could add to D2L.
Job Summary:
The Partner Operations Manager is a pivotal role within our organization, designed to streamline our partnerships’ operations and enhance our collaboration and revenue management with strategic and product partners. It plays a crucial role in financial forecasting, setting goals with partners, and maintaining strategic partner dashboards. The Partner Operations Manager ensures the alignment of our team’s efforts with broader organizational goals, facilitating seamless partner launches, and fostering an environment of continuous improvement and innovation.
This role focuses on the efficient management of purchase orders, lead referral forms, payment processes for referrals and royalties, and the creation and distribution of pipeline reports.
How Will I Make an Impact?
- Manage the Partner release process
- Oversee and manage internal (Confluence) and external (Community) Partner resources and content portals to ensure they are accurate and relevant.
- Manage the strategic partner onboarding program and identify opportunities to evolve and enhance the processes and information share across the business.
- Manage the operational process of referring, implementing, and supporting the delivery of partner products.
- Oversee and manage the creation and administration of purchase orders for partner products
- Track and facilitate access to sales leads initiated by our sales team with partners, ensuring integration into partner portals and systems
- Manage regular payments to partners for referral and royalty fees, maintaining transparency and accuracy.
- Generate and distribute bi-weekly Pipeline Reports to strategic partners, addressing inquiries and concerns to ensure clear communication and alignment.
- Assist in the setting and forecasting of financial goals for partnerships, contributing to the organization's financial health and growth strategy.
- Create, maintain, and enhance strategic partner dashboards to improve data accuracy and usefulness, facilitating informed decision-making.
- Review monthly and quarterly revenue reports before dissemination to partners, ensuring accuracy and clarity.
What you will bring to the role:
- Strategic planning and business acumen
- Management of operational processes (purchase orders, payments, reporting)
- Clear and assertive communicator
- Partner onboarding and content portal management
- Effective management of sales leads and referrals
- Creation and enhancement of strategic pipeline reports and dashboards
- Financial management for payments and reporting
The expected base salary range for a new hire in this role is listed below. The annualized base salary offered is determined by each candidate’s relevant knowledge, skills, education, training and experience. It is aligned to ensure both internal and external competitiveness using market data for the geographic location and industry. As part of the total compensation at D2L the role may be eligible for additional benefits including a Wellness Subsidy, Equity Grants, Variable Incentive, and more.
Don’t meet every single requirement? We strongly encourage you to still apply! At D2L, we are committed to creating a diverse and inclusive environment. We encourage your application even if you don't believe you meet every single qualification outlined, because we love to help our people grow and develop!
Why we're awesome:
At D2L, we are dedicated to providing you with the tools to do the best work of your life. While some of our perks and benefits may vary depending on location or employment type, we are proud to provide employees with the following through #LifeAtD2L:
- Impactful work transforming the way the world learns
- Flexible work arrangements
- Learning and Growth opportunities
- Tuition reimbursement of up to $4,000 CAD for continuing education through our Catch the Wave Program
- 2 Paid Days off for Catch the Wave related activities like exams or final assignments
- Employee wellbeing (Access to mental health services, EFAP program, financial planning and more)
- Retirement planning
- 2 Paid Volunteer Days
- Competitive Benefits Package
- Home Internet Reimbursements
- Employee Referral Program
- Wellness Reimbursement
- Employee Recognition
- Social Events
- Dog Friendly Offices at our HQ in Kitchener, Winnipeg, Vancouver and Melbourne.
Average salary estimate
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If you're looking to make a meaningful impact in the world of education, consider joining D2L as a Partner Operations Manager on a 12-18 month contract. D2L is a cutting-edge cloud company dedicated to transforming the educational landscape for learners of all ages. In this pivotal role, you'll be at the forefront of managing and refining our partner operations, ensuring that our strategic and product partnerships are flourishing and aligned with our organizational goals. Your day-to-day activities will include overseeing the partner release process, managing key resources on both internal and external platforms, and helping to enhance the partner onboarding program. You’ll also be instrumental in financial forecasting and maintaining our strategic partner dashboards to aid in informed decision-making. This role isn't just about numbers; it's an opportunity to foster collaboration and continuous improvement in a dynamic environment. You'll manage the operational processes for purchase orders and referral implementations while ensuring seamless communication between our partners and sales teams. This position offers a unique chance to contribute to the larger mission of improving human potential globally while working in a flexible, remote environment. If you are passionate about driving impactful change in education and have the operational skills to back it up, D2L is excited to see how you can contribute to our ongoing journey.
By
D2L
Founded to transform the way the world learns. We believe in a better world where learning can be accessible, engaging and inspiring.
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