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Employee Relations & Policy Lead

Dandy is transforming the massive ($200B) but antiquated dental industry. Backed by some of the world's leading venture capital investors, we are on an ambitious mission to integrate and simplify every function of the dental practice through technology. By building the operating system for every dental office in America, Dandy is empowering dentists with technology, innovation, and world-class support to achieve more for their practice, their people, and their patients.

About the Role

Dandy is hiring an experienced Employee Relations professional to join our rapidly growing venture-backed company. In this role, you will own organization-wide employee relations functions and manage employee immigration processes. This person will work closely with HRBPs, People Operations, Legal and other internal functions. They will be instrumental in conducting investigations on highly sensitive and complex employee relations issues, advising on policy interpretation and application, and providing guidance on employment matters where heightened risk and conflict are involved.

What You'll Do

  • Conduct thorough investigations into allegations of company policy violations with varying levels of complexities across multiple jurisdictions and working groups

  • Serve as Subject Matter Expert on employee relations actions - provide sound POVs and recommendations regarding precedent-setting decisions and policies in a fast growing, agile organization

  • Liaise with appropriate internal/external stakeholders to effectively manage company Immigration actions and global mobility policy;

  • Adhere to investigative best practices and protocols around gathering and preserving information, documentation, and report writing; ensure legal compliance in ER-related issues

  • Make appropriate remedial or disciplinary recommendations following an investigation

  • Own leave and reasonable accommodation processes, in partnership with HRBPs and People Ops members

  • Partner closely with Legal, HRBPs, and other functional partners within the People Team to recommend and implement solutions

  • Apply employee and labor relations expertise to successfully identify trends and challenges, predict and mitigate risk, and develop and execute solution-focused strategies and programs

  • Build, analyze, and maintain ER metrics and review them on a quarterly basis.

  • Provide strategic guidance and partnership to HRBPs on a myriad of issues, including policy interpretation and disciplinary actions, high-risk performance management, and other complex and sensitive employment matters.

  • Create, iterate, and have ownership of People policies, procedures, and Employee Handbook

  • Support internal projects/initiatives as needed

What We're Looking For

  • 4-6 years experience in Employee Relations or as HR Generalist, HR Manager, HR Business Partner or similar position

  • Experience owning Employee Relations actions across a diverse workforce - including hourly, nonexempt workers

  • Ability to build rapport and serve as a trusted partner to; influence and drive ER actions

  • Experience in managing investigations and leading Employee Relations actions

  • Thorough knowledge of and experience applying relevant legal/compliance regulations and employment/labor laws/regulations (ADA, FMLA, EEO, etc)

  • Proficiency in GSuite and HR software programs

  • Excellent communication skills, both written and verbal

  • Excellent organizational, prioritization, and time management skills

Bonus Points For

  • Experience working with a fast-growing company

  • Experience managing immigration programs and/or policies

  • Experience creating policies and processes from the ground up

  • Experience supporting employees across multiple geographies (internationally)

  • Demonstrated ability to get up to speed quickly and begin building at lightning speed

  • Proficiency using various HRIS tools (eg Paylocity)

Job ID: J-453

For full time positions, we offer a wide range of best in class, comprehensive and inclusive employee benefits including healthcare, dental, parental planning, mental health benefits, a 401(k) plan, and paid time off.

Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics.

Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers for more!

Average salary estimate

$80000 / YEARLY (est.)
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$70000K
$90000K

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What You Should Know About Employee Relations & Policy Lead, Dandy

Dandy is on a mission to revolutionize the dental industry with its innovative approach, and we're looking for an Employee Relations & Policy Lead to join our dynamic team! As an experienced professional in employee relations, you'll play a critical role in enhancing the workplace culture of our rapidly growing company. You'll have the unique opportunity to manage organization-wide employee relations functions and oversee immigration processes, working hand-in-hand with HRBPs and Legal. In this role, you'll be responsible for conducting thorough investigations into sensitive employee issues and providing expert guidance on policy interpretation. Your insights will help us mitigate risks and effectively address challenges in our diverse workforce. At Dandy, you'll have the chance to make a tangible impact by creating and iterating on workplace policies that support our values of inclusivity and collaboration. Your experience in managing complex employee relations actions and your thorough understanding of relevant employment laws will be crucial in nurturing a positive employee experience. Join us as we empower dental practices across America with cutting-edge technology and unparalleled support. If you're passionate about employee advocacy and have a knack for building strong relationships, we can't wait to hear from you! Dandy offers a competitive benefits package that showcases our commitment to our employees' overall well-being, so come be a part of our vision to reshape the dental landscape.

Frequently Asked Questions (FAQs) for Employee Relations & Policy Lead Role at Dandy
What are the responsibilities of the Employee Relations & Policy Lead at Dandy?

The Employee Relations & Policy Lead at Dandy is responsible for managing organization-wide employee relations functions, conducting investigations into policy violations, and advising on employment matters. This individual will also oversee immigration processes, partner with HR and Legal teams, and ensure compliance with employment laws. With a focus on developing and applying employee and labor relations expertise, the role includes owning the Employee Handbook and supporting internal projects, making it a dynamic position within the company.

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What qualifications are required for the Employee Relations & Policy Lead position at Dandy?

To be successful as the Employee Relations & Policy Lead at Dandy, candidates should have 4-6 years of experience in Employee Relations or in a similar HR role. A thorough understanding of employment laws, excellent communication skills, and the ability to influence ER actions are essential. Proficiency in HR software and experience managing diverse workforces are also key qualifications that will set candidates apart in this role.

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What skills are beneficial for the Employee Relations & Policy Lead role at Dandy?

The ideal candidate for the Employee Relations & Policy Lead role at Dandy should possess strong organizational skills, be able to prioritize effectively, and manage time well. Relationship-building is critical, as is the ability to communicate both verbally and in writing. Experience with policy creation, understanding of immigration policies, and familiarity with various HRIS tools are additional skills that would be beneficial for candidates in this position.

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How does Dandy support employee relations and workplace culture?

Dandy is committed to fostering a positive work environment through proactive employee relations initiatives and a strong emphasis on inclusivity. The Employee Relations & Policy Lead will play an essential role in improving workplace culture by building and iterating on policies, conducting investigations, and working closely with various stakeholders to ensure that employee needs and legal compliance are met. The focus is on creating a supportive atmosphere where all employees can thrive.

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What is the work culture like for the Employee Relations & Policy Lead at Dandy?

The work culture at Dandy is characterized by a strong sense of collaboration, innovation, and inclusivity. As an Employee Relations & Policy Lead, you'll be part of a dedicated team that is passionate about transforming the dental industry. Employees are encouraged to share their ideas and perspectives freely, fostering an environment where everyone's contributions are valued. Additionally, the company's commitment to diversity and inclusiveness helps create a workplace where all individuals feel empowered to succeed.

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Common Interview Questions for Employee Relations & Policy Lead
Can you describe your approach to handling complex employee relations issues?

When addressing complex employee relations issues, I focus on thorough investigation and understanding all perspectives involved. I believe it’s essential to listen actively to employees, document findings meticulously, and collaborate with relevant stakeholders, including HR and Legal, to develop appropriate resolutions. My goal is to ensure fairness and compliance while fostering trust and transparency throughout the process.

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How do you stay updated on changes in employment laws and regulations?

I stay updated on employment laws and regulations by regularly attending HR seminars, subscribing to industry newsletters, and participating in professional organizations. Continuous education is vital in ensuring that I not only comply with current regulations but also understand any upcoming changes that may affect employee relations policies.

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Tell us about a time you had to mediate a conflict between employees. What was the outcome?

In a previous role, I mediated a conflict between two team members who had differing communication styles. I facilitated a meeting where both had the opportunity to express their concerns and work together towards a resolution. By encouraging open communication, we were able to find common ground, leading to improved teamwork and collaboration. The outcome was a strengthened bond and proactive conflict resolution strategies in the future.

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What strategies do you use to create effective and inclusive workplace policies?

I utilize feedback from employees and stakeholders to inform the development of workplace policies. Conducting surveys, focus groups, and one-on-one discussions gives valuable insight into employee needs and concerns. I also ensure that policy drafting involves reviewing legal guidelines and best practices to promote inclusivity, aligning with our company's core values.

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How do you assess the effectiveness of your employee relations initiatives?

I assess the effectiveness of employee relations initiatives by tracking key performance indicators such as employee feedback, incident resolution times, and overall employee satisfaction surveys. Regular review of this data not only helps identify trends and areas for improvement but also allows me to make informed adjustments to our strategies based on employee needs and corporate goals.

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What role does data play in your decision-making process in employee relations?

Data is crucial in my decision-making process as it provides a factual basis for understanding employee trends, behaviors, and the effectiveness of policies. By analyzing employee satisfaction scores, turnover rates, and engagement metrics, I can tailor initiatives that address specific needs and allocate resources more effectively, leading to a healthier workplace environment.

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Can you discuss a specific policy you developed and its impact?

At my previous company, I developed a flexible working policy that allowed employees to choose their hours while ensuring productivity. The implementation resulted in a 30% increase in employee satisfaction scores and subsequently improved retention rates. This policy demonstrated the value of trust and responsiveness to employee needs, ultimately fostering a positive workplace culture.

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How do you manage employee immigration and global mobility issues?

Managing employee immigration and global mobility requires a strategic partnership with legal and compliance teams. I ensure that the processes are streamlined and compliant with local and federal laws. Additionally, I provide clear communication and support to employees throughout the immigration process, aiming to make their transitions as smooth as possible.

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What challenges do you expect to face in this Employee Relations & Policy Lead role?

I anticipate challenges such as managing diverse employee needs and navigating complex legal landscapes. However, I’m confident that by leveraging strong communication and collaboration with my team and stakeholders, we can develop solutions that address these challenges effectively and improve overall employee satisfaction.

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Why do you want to work at Dandy as the Employee Relations & Policy Lead?

I am excited about the opportunity to work at Dandy because of its transformative mission in the dental industry and its emphasis on employee advocacy and inclusivity. I admire Dandy’s commitment to leveraging technology to improve dental practices and its culture of collaboration. I believe my skills and experiences align well with the company's vision, and I look forward to contributing to a positive employee experience as part of the team.

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DATE POSTED
April 2, 2025

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